Business Details
50+ Years
experience
Emergency
services
Trusted Insurance Services in Ware, MA
Moulton Insurance has been dedicated to safeguarding families and businesses since 1952. Founded by Charles Moulton, our agency combines decades of experience with a personalized approach to insurance solutions. Our team of licensed professionals specializes in home, auto, life, and business insurance, serving clients across Massachusetts, Connecticut, New Hampshire, and Vermont. With two local offices in Ware and Belchertown, we prioritize convenience and accessibility while maintaining a family-run ethos. Our commitment to excellence is reflected in our 99% client satisfaction rating for claims service and our partnerships with top-tier insurance carriers.We offer 24-hour access to online claims and payment systems, ensuring continuous support for our clients. Our staff's extensive expertise, including industry certifications like CIC and CISR, enables us to provide tailored coverage recommendations. As a community-focused agency, we emphasize transparency, ethical practices, and long-term relationships with our clients. Our in-house registry services for commercial vehicles further demonstrate our dedication to comprehensive service. Generations of families and business owners have trusted us to protect their assets, a responsibility we take seriously through ongoing education and professional development.
Services
Auto Insurance
Home Insurance
Life Insurance
Business Insurance
Commercial Auto Insurance
Flood Insurance
Rental Insurance
Condo Insurance
Workers Compensation
Professional Liability Insurance
Details
- Year established: 1952
Highlights and features
- Family-owned agency with 70+ years of New England insurance experience
- Certified professionals with CIC and CISR industry designations
- 99% client satisfaction rating for claims service
- 24/7 online access to claims and payment systems
- In-house registry services for commercial vehicle plates
What people say
Fantastic customer service
Great service very polite staff
Attentive and knowledgeable
Always polite and helpful agency
Services
Business Insurance
Comprehensive protection for businesses against property damage, liability claims, and operational disruptions. Our experienced agents evaluate risks and provide tailored coverage options including general liability, workers compensation, and commercial auto policies. Available with 24/7 online claims access and in-house registry services for commercial vehicles.
Auto Insurance
Coverage for personal and commercial vehicles including cars, trucks, motorcycles, and RVs. Policies protect against collision damage, liability claims, and uninsured motorists. Specialized options available for antique vehicles and commercial fleets with convenient plate issuance services at our offices.
Home Insurance
Protection for residential properties against fire, theft, and natural disasters. Includes coverage for dwelling structures, personal belongings, and liability protection. Additional options available for flood insurance, rental properties, and condominium units with personalized risk assessment services.
Life Insurance
Financial security solutions for families through term and permanent life insurance policies. Our advisors help clients select appropriate coverage amounts and policy structures to protect dependents and ensure long-term financial stability with competitive rates from top carriers.
Commercial Auto Insurance
Specialized coverage for company-owned vehicles including liability protection, collision coverage, and cargo insurance. Includes commercial fleet options and in-house RMV transaction services for plate issuance and renewals. Available with additional endorsements for plowing operations and equipment coverage.
People
Katie Gagner
Principal
Third-generation insurance professional with CIC and CISR certifications. Leads agency operations while maintaining hands-on client relationships. Specializes in commercial insurance solutions and agency management.
Roy St. George
Agency Principal
Experienced insurance executive overseeing agency strategy and service standards. Focuses on maintaining family tradition of personalized service while implementing modern insurance technologies and carrier partnerships.
Mary Robidoux
Agency Manager
Certified insurance professional managing day-to-day operations. Specializes in commercial lines with extensive experience in risk assessment and policy customization for business clients.
Crystal Daniels
Branch Manager
Licensed insurance expert leading Belchertown office operations. Focuses on personal lines insurance with specialized knowledge in homeowners and auto coverage options.
Patrick Malakie
Accounting and HR Manager
Financial operations specialist managing agency accounting and human resources. Ensures compliance with insurance regulations while supporting client service teams with administrative infrastructure.
Questions
What types of business insurance are essential for small businesses?
General liability, workers compensation, and commercial property insurance are fundamental. Our agents will assess your specific risks to recommend appropriate coverage.
How can I obtain a certificate of insurance quickly?
Contact our office directly and provide necessary details. We'll process and deliver your certificate promptly through email or other preferred methods.
Do you offer 24-hour claims service?
Yes, we provide 24/7 access to carrier claims systems for both personal and business insurance policies with online reporting capabilities.
What's the benefit of bundling insurance policies?
Bundling personal and commercial policies often reduces costs while simplifying management through consolidated billing and coordinated coverage terms.
Are commercial auto plates processed at your offices?
Yes, we offer in-house registry services for commercial vehicle plate issuance, renewals, and RMV transactions at both office locations.
How do you help with insurance policy reviews?
Our agents conduct comprehensive policy reviews to ensure adequate coverage levels, update protection as business needs evolve, and identify potential cost savings.
Reviews (3)
Kim Handzel
Dec 16, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
I have been with Moulton Insurance for many years. We have all of our cars and house insurance with them. They are always very kind, knowledgeable and helpful. We just recently had an issue and ShyAnne went above and beyond to help us. I highly recommend using Moulton Insurance.
I have been with Moulton Insurance for many years. We have all of our cars and house insurance with them. They are always very kind, knowledgeable and helpful. We just recently had an issue and ShyAnne went above and beyond to help us. I highly recommend using Moulton Insurance.
Charles Bliss
Sep 26, 2020
Report
Have had my house and both car and truck insurance with these folks for many years. Good coverage at a very good price since they shop around. Only use company's with a high rating
Donald Reynolds
Dec 30, 2018
Report
This is an insurance company I've had for a long time the people is staff is extremely knowledgeable on policies and they actually work to keep you at a low policy they will go through everything to make sure you have what you need when my house burned down they were right there and were there through the whole process all the way up to the new house being rebuilt to this day they are still taking care of me
