Business Details
8 Years
experience
Your Business Technology Concierge Team
At NWMAP, we serve as your comprehensive business technology concierge, dedicated to optimizing every aspect of your operations. Our team of professional consultants specializes in vendor analysis, cost-saving strategies, and efficiency improvements tailored to your unique needs. With partnerships spanning IT, data transport, cloud solutions, and voice systems, we eliminate information overload by presenting clear, actionable options with transparent cost-benefit breakdowns. Our end-to-end project management ensures seamless implementation from discovery meetings to post-sale support, allowing you to focus on core business activities. Backed by 2018-established expertise and a client-centric approach, we provide personalized attention through dedicated consultants who act as extensions of your team.Our proprietary concierge model combines wholesale pricing access with deep technical knowledge, offering solutions for businesses of all sizes across industries. From network health assessments to emergency service coordination, we maintain accountability through single-point contact systems that minimize operational friction. Our decade-plus track record demonstrates consistent delivery of scalable solutions that align with evolving business requirements, supported by 146 specialized consultants managing over 2,500 service deployments. This structured yet flexible approach ensures clients receive both immediate problem resolution and long-term strategic value.
Services
Business Consulting
IT Management
Data Transport
Virtual Desktop
VoIP Solutions
CCaaS
Project Management
Details
- Year established: 2018
Highlights and features
- We provide personalized technology consulting with nationwide service coverage
- Our vendor-neutral approach ensures unbiased, cost-effective solutions
- Dedicated project management from assessment to implementation
- 24/7 support for critical business technology needs
- Wholesale pricing access through exclusive partner networks
What people say
Personalized attention
Expertise
Reliable support
Cost-effective solutions
Quick response
Services
Business Consulting
Our business consulting services help organizations identify efficiency gaps and implement cost-saving solutions. We conduct comprehensive company health assessments and vendor analyses to present customized technology strategies. With dedicated consultants specializing in telecom expense management and operations optimization, we deliver actionable recommendations that align with specific business goals while maintaining vendor neutrality.
IT Management
We provide scalable IT management solutions that combine break/fix support with proactive network maintenance. Our certified partners deliver customized technology infrastructure services including system upgrades, cybersecurity protections, and cloud integration. This approach eliminates the need for in-house IT departments while maintaining enterprise-level service quality through 24/7 monitoring and rapid response protocols for businesses of all sizes.
Data Transport
Our data transport solutions ensure reliable, secure connectivity through customized internet and network services. We evaluate existing infrastructure performance, identify bandwidth limitations, and implement optimized transport solutions that improve productivity. With access to multiple carrier networks, we deliver scalable connectivity options that balance performance requirements with budget constraints for businesses across industries.
Virtual Desktop
We implement secure virtual desktop solutions that enable remote access to business systems while maintaining data security. Our cloud-based platforms include automated backups, redundant failover systems, and ongoing maintenance. These solutions provide workforce flexibility without compromising network integrity, supporting modern work environments that require secure access from multiple locations and devices.
CCaaS
Our Contact Center as a Service (CCaaS) solutions deliver scalable communication platforms for businesses of all sizes. We implement systems with workforce optimization tools, real-time analytics, and omnichannel support capabilities. With deployment options ranging from small teams to enterprise-level operations, our solutions improve both agent productivity and customer experience through integrated call queuing, performance tracking, and service quality monitoring.
People
Lennie Green
Founder
Lennie Green founded NWMAP with over 15 years of telecommunications experience. He specializes in strategic technology planning and vendor relationship management, focusing on delivering customized business solutions that improve operational efficiency while reducing costs.
Questions
What industries do you serve?
We work with businesses across all industries including healthcare, education, manufacturing, and nonprofit organizations.
Do you support small businesses?
Yes, we provide scalable solutions for businesses of all sizes from startups to enterprise organizations.
How do you handle service issues?
Our single-point contact system ensures rapid resolution through dedicated account managers available during business hours.
Can you help with technology upgrades?
We specialize in network modernization, system migrations, and implementing next-generation business technology solutions.
What sets you apart from competitors?
Our vendor-neutral approach, nationwide service coverage, and dedicated concierge-style project management differentiate us from direct vendors.
Do you offer 24/7 support?
Emergency support is available during standard business hours with after-hours escalation protocols for critical issues.
