Business Details
50+ Years
experience
Emergency
services
Trusted Final Expense Insurance Solutions in Phoenix
As a family-owned and operated company since 1963, we have redefined the life insurance industry by prioritizing personalized service and unwavering commitment to policyholder families. Our founders, Jack and Tom Londen, established a legacy of integrity by creating a company focused exclusively on final expense insurance, ensuring families receive prompt claims payments and compassionate support during their most difficult moments. With over 150 years of combined leadership experience, our team has cultivated a nationwide network of dedicated agents who provide transparent, in-person guidance to help clients navigate end-of-life planning. We maintain an A+ rating from the Better Business Bureau and an A (Excellent) rating from A.M.Best, reflecting our financial stability and ethical business practices. Our proprietary Funeral Consumer Guardian Society offers unparalleled post-claim assistance, including price-shopping for funeral services and contract reviews, saving families thousands annually. Through decades of innovation, weve paid over $285 million in claims last year alone, with approved claims typically processed within 24 hoursa standard set by our founders and maintained through generations. Our leadership team, including third-generation executives Alex and Matt Londen, continues to invest in technological advancements while preserving the core values that have made us the nations leading provider of agent-produced final expense insurance.
Services
Final Expense Insurance
Funeral Cost Guidance
24-Hour Claims Processing
Accidental Death Coverage
Policyholder Support Services
Details
- Year established: 1963
Highlights and features
- We offer 24/7 personalized customer support for policyholders and families
- Our team provides 24-hour claims processing with most payments issued within a day
- We operate the exclusive Funeral Consumer Guardian Society for funeral cost savings
- Our company maintains an A+ rating with the Better Business Bureau
- Weve specialized in final expense insurance for over 60 years
Associations and certifications
- Better Business Bureau
- A.M. Best
What people say
Fast claims service
Excellent customer support
Compassionate assistance
Immediate coverage
Price savings guaranteed
Services
Final Expense Insurance
Our final expense insurance provides immediate coverage for end-of-life costs including funeral arrangements and medical bills. Policyholders receive guaranteed acceptance without medical exams, with coverage options from $10,000 to $35,000. This specialized insurance helps families avoid financial strain during difficult times while offering fixed premium rates that never increase.
Funeral Planning
Our Funeral Consumer Guardian Society offers comprehensive funeral planning assistance including price comparisons across multiple providers. Policyholders receive personalized guidance to create detailed final wishes documentation and secure cost-saving arrangements. This service helps families save an average of $1,850 on traditional funerals through our exclusive price-shopping network.
24-Hour Claims Processing
We guarantee 24-hour claims processing for approved policies, with most benefits paid within a day of submission. Our dedicated claims specialists provide compassionate support throughout the process while ensuring prompt financial assistance for funeral expenses. This rapid service standard has been maintained since our founding in 1963.
Accidental Death Coverage
Policyholders can add up to $100,000 in accidental death coverage to their base policy. This optional benefit provides enhanced financial protection for unexpected circumstances while maintaining simplified underwriting standards. Coverage applies to qualifying incidents regardless of the policyholder's age or health status at time of application.
Policyholder Support
Our support services include 24/7 access to insurance specialists, personalized policy management, and post-claim guidance. Families receive ongoing assistance with funeral arrangements, document preparation, and benefit utilization. This comprehensive support system operates alongside our insurance products to ensure complete client satisfaction.
People
Alex Londen
President
Third-generation insurance executive with extensive industry experience, leading strategic operations while maintaining family commitment to personalized service and policyholder advocacy.
Matt Londen
Chief Financial Officer
Financial leader overseeing company growth and stability, maintaining industry-leading capital ratios while ensuring continued investment in policyholder services and agent support systems.
Doug Turner
Chief Marketing Officer
Marketing executive developing lead generation programs and agent training initiatives that have sustained company growth through three generations of leadership transitions.
Keith Perkins
Chief Legal Officer
Legal expert ensuring regulatory compliance while maintaining the company's commitment to prompt claims payments and ethical business practices established by founders.
Jack Londen III
Chairman and CEO
Third-generation leader continuing family legacy of insurance innovation, focusing on technological advancements while preserving core values of personalized service and policyholder advocacy.
Questions
What is final expense insurance?
Final expense insurance is a whole life policy covering funeral costs and medical bills, providing immediate coverage without medical exams for ages 50-80.
How do I qualify for coverage?
Qualification requires answering basic health questions on a one-page application. Most applicants qualify regardless of pre-existing conditions.
What does the policy cover?
Policies cover funeral expenses, medical bills, and any remaining debts. Beneficiaries may use funds for any purpose without restrictions.
How quickly are claims processed?
Approved claims receive payment within 24 hours, with dedicated specialists guiding families through the simple claims submission process.
What support services are included?
Policyholders receive free funeral price-shopping, contract reviews, and 24/7 access to compassionate support specialists through the Funeral Consumer Guardian Society.
Can I customize my policy?
Yes, policies offer coverage amounts from $10,000 to $35,000 with optional accidental death benefits up to $100,000 to meet individual needs.
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