Business Details
28 Years
experience
Expert Appliance Repair & Parts in Twin Falls
Pro-Tech Service has been dedicated to appliance repair and customer satisfaction since 1998. Our team of factory-trained technicians utilizes original factory parts and state-of-the-art equipment to ensure reliable repairs and restorations. With over two decades of experience, we've expanded our capabilities to include custom appliance installations and a comprehensive parts department. Our facility in Twin Falls, Idaho, has undergone multiple upgrades to enhance service efficiency, including the adoption of a paperless system with tablet technology for field technicians. We maintain partnerships with major manufacturers and extended warranty companies, providing warranty repair services that meet industry standards.Our used appliance sales program focuses on restoring reliable models with thorough testing and includes a 90-day warranty. We prioritize timely service, aiming for same-day or next-day repairs to minimize customer inconvenience. Our commitment to quality is demonstrated through continuous technician training and investments in modern service equipment. We operate a dedicated sales floor for used appliances and maintain strict quality control processes for all repaired units. Our business philosophy centers on transparency, expertise, and long-term customer relationships built through consistent service excellence.
Services
Appliance Repair
Parts Sales
Used Appliances
Custom Installations
Warranty Repairs
Details
- Year established: 1998
Highlights and features
- Factory-trained technicians with 25+ years of combined experience
- 90-day warranty on most restored appliance purchases
- Authorized warranty repair center for major manufacturers
- Custom appliance installation division with specialized training
- Paperless system with real-time parts and diagram access
Services
Appliance Repair
Our factory-trained technicians provide comprehensive appliance repair services using original manufacturer parts. We service all major brands with same-day or next-day availability. Our repair process includes diagnostics, parts replacement, and final testing to ensure optimal performance.
Parts Sales
We maintain a comprehensive inventory of appliance parts for most major brands and models. Our parts department assists customers in identifying correct components using model numbers and serial codes. Special order parts are available with technician guidance.
Used Appliances
Our certified pre-owned appliances undergo complete restoration using factory parts. Each unit receives thorough testing and includes a 90-day warranty. We specialize in restoring reliable models that maintain long-term performance.
Custom Installations
Our trained technicians handle complex custom appliance installations. We ensure proper placement, connections, and functionality for specialty appliances. Installation includes safety checks and operational guidance for customers.
Warranty Repairs
We serve as an authorized repair center for major manufacturers and extended warranty companies. Our technicians follow factory protocols to complete warranty-covered repairs while maintaining service quality standards.
People
Chris Cook
Owner
Purchased Pro-Tech Service in 2017 after 17 years as lead technician. Implemented paperless systems and established the custom installation division. Brings extensive hands-on experience and long-term industry knowledge.
Questions
What services does Pro Tech Service offer?
We provide appliance repair, parts sales, used appliance sales, custom installations, and warranty repair services for major appliance brands in Twin Falls, Idaho.
Do you offer warranties on repaired appliances?
Yes, we provide a 90-day warranty on most restored appliance purchases and stand behind our repair workmanship.
How can I find the correct appliance part?
Contact our parts department with your appliance's make, model number, and serial number to ensure accurate part identification.
Are your technicians certified?
Our technicians are factory-trained and receive ongoing training to maintain expertise with the latest appliance technologies.
What areas do you service?
We serve Magic Valley and Shoshone areas with appliance repair and sales services from our Twin Falls location.
Can you handle custom appliance installations?
Yes, we have a dedicated custom installation division with specialized training for complex appliance installation projects.
Reviews (5)
Danny Watson
Dec 07, 2021
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Very professional and timely! Enjoyed my business interaction with these folks!! Definitely continue to use them as my resource regarding appliance needs!!
Bryan Olivares
Sep 07, 2021
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I called them so they could make an appointment for me to stop by and they said they would put me on the schedule for the next week, then i called and they said they have me scheduled for 2 weeks!!!!! When those two weeks came no one showed up, apparently they mixed up my phone number and I have to wait another week and they said they would put me on for the next Tuesday. After the week past I called off from work just to stay home so there would be someone at my house, just to find out they didnt put me on the schedule AGAIN!!! Ive been waiting to fix my dryer for over a month now! I do
Robert Wallenmeyer
Mar 01, 2021
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Pro Tech is more than amazing!! I needed parts for our dryer and got everything I right away!! Thanks Jessica!! Your awesome!!
AnnDee Daniels
Jun 07, 2020
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Positive:Professionalism,Punctuality,Responsiveness
Jake came out to look at/repair our washer. He was knowledgeable, dependable, very helpful and extremely nice. Thanks so much for the great service! Highly recommend!
Jake came out to look at/repair our washer. He was knowledgeable, dependable, very helpful and extremely nice. Thanks so much for the great service! Highly recommend!
Jessica Olsen
May 08, 2020
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Great company to have repair all appliances. Will recommend to everyone in need of a repair in home or in shop. Also they have appliances for sell too and offer warranty on their appliances.