Business Details
27 Years
experience
Your Trusted Mobility Equipment Provider in Fort Worth
Since 1999, Scooters & More has been dedicated to providing high-quality mobility solutions to the Dallas-Fort Worth Metroplex. Our team prioritizes education, offering expert guidance on product selection and insurance navigation. With an A+ BBB rating and Medicare accreditation, we combine product expertise with comprehensive service and repair capabilities. Our partnership with Pride Mobility ensures access to top-tier medical scooters, while CareCredit financing options make mobility solutions more accessible. Over 25 years, we've served thousands of customers, maintaining a commitment to reliability and customer satisfaction through both new/used product sales and ongoing support. 
Services
Medical Scooters
Power Chairs
Liftchairs
Equipment Repair
Insurance Assistance
Details
- Year established: 1999
Highlights and features
- 25 years serving the Dallas-Fort Worth Metroplex
- Medicare-accredited mobility equipment supplier
- A+ rating from Better Business Bureau
- Offers service and repair for all products sold
- Partners with CareCredit for flexible financing
Associations and certifications
- Medicare Supply
- BBB A+
Services
Medical Scooters
We provide FDA-registered medical scooters like Pride Mobility models that qualify for insurance coverage. Our specialists help select appropriate equipment based on medical needs and lifestyle requirements. All units include manufacturer warranties and service support.
Power Chairs
Our power chairs offer advanced mobility solutions for indoor and outdoor use. Features include adjustable seating, extended battery life, and customizable controls. We assist with insurance verification and home accessibility assessments.
Liftchairs
We offer liftchairs that combine comfort with functionality for individuals needing assistance standing. Available in various sizes and fabric options, these chairs include safety features and come with professional delivery setup.
Equipment Repair
Our certified technicians service all mobility equipment brands we sell. Services include routine maintenance, warranty repairs, and emergency breakdown assistance. We maintain common replacement parts inventory for quick turnaround.
Insurance Assistance
We guide customers through insurance processes for durable medical equipment claims. Our team verifies benefits, submits documentation, and explains coverage details for Medicare, Medicaid, and private insurance plans.
People
Andy Gordon
President
Andy Gordon leads Scooters & More with 25 years of mobility industry experience. He focuses on expanding access to quality equipment while maintaining personalized customer service standards across the Dallas-Fort Worth region.
Questions
Do you accept Medicare for mobility equipment purchases?
Yes, we're a Medicare-accredited supplier and can process claims for qualifying medical scooters, power chairs, and liftchairs.
What financing options are available?
We partner with CareCredit to offer flexible financing plans for customers needing payment arrangements for mobility equipment purchases.
Do you service equipment purchased elsewhere?
We only service mobility equipment we've sold or authorized for repair through our technical service agreements.
How long does insurance approval take?
Most insurance verification processes complete within 3-5 business days after submitting required medical documentation.
Are product demonstrations available?
Yes, we offer in-store demonstrations of all mobility equipment with trained specialists to help determine best fit for your needs.
What service areas do you cover?
We serve the entire Dallas-Fort Worth Metroplex including Fort Worth, Plano, and surrounding communities within 50 miles of our offices.
Reviews (5)
Jose Diaz
Aug 25, 2021
Report
The authorization process is longer than expected. Got same answer 3 different times. Finally delivered. The equipment left a lot to be desired. It's tipped over twice. Being a bilateral amputee that's not a good thing. Totally useless if I use my prosthetics, they hang off the end. I called looking for help. Was told, you should have gotten a wheelchair. Way to motivate! Tell patients to take a step back in their progress.
Paul V.
Jul 30, 2021
Report
The staff is friendly and attentive to the customers. They repaired the brakes on a Rollator the same day I brought it in. They offer a good selection of scooters and lift chairs, in addition to other goods and services. I recommend this business to all!
Chris Martin
Apr 02, 2021
Report
I have an older Pride Jazzy scooter that I needed some advice and recommendations to make it more secure and safer for my husband. Not only did they recommend things that could be done they took the time to make sure that I had everything that I needed to implement the suggestions. I highly recommend this business. Helpful, kind and willing to go above and beyond expectations.
Allen S.
Apr 22, 2020
Report
DO NOT USE THIS COMPANY!!!! They will tell you that they will try to take care of you and then just get approval on whatever they want to sell you. If you call them on it they will lie some more. I talk to the insurance company, just to find out they lied to me and delivered a chair that was completely useless to me. When the chair had been sent in to be repaired for the second time in the three months that I had it.I called the Insurance company, and the rep called to try to get me the correct chair the office manager screamed and swore at the Insurance rep. The rep gave me a file number and told
James Kontaratos
Oct 25, 2019
Report
I have used DME Scooters and More for my parents needs about 2 years now. The people at the store are incredibly helpful and always take the time to educate you and answer all of your questions. I took a walker that was damaged to them and the two gentlemen took time out of their busy schedules to fix it right away. I wouldn't go anywhere else for your durable medical equipment but these people. I highly recommend them to everyone!
