Business Details
4 Years
experience
Emergency
services
Trusted HVAC Installation & Repair in Ocala
Pond's Heating and Cooling is a family-owned and operated HVAC contractor serving Ocala and surrounding areas. We specialize in residential and commercial heating, cooling, and HVAC system installation, repair, and maintenance. Our licensed technicians provide free estimates before all work, prioritize energy-efficient solutions, and offer flexible financing options for new equipment. We guarantee 100% customer satisfaction and will not charge for services if clients are dissatisfied. Our team maintains active training to ensure technical expertise while providing 24-hour emergency service for urgent HVAC needs.We serve Marion County and adjacent regions with a commitment to quality installations and transparent pricing. Our maintenance agreements include bi-annual system checkups, priority service scheduling, and parts discounts. We work with all major HVAC brands and offer specialized services for new construction and system replacements. Our business philosophy emphasizes ethical practices, community relationships, and adherence to Henry Ford's quality standards. We maintain physical office locations in Ocala and operate with full licensing, insurance, and bonding for client protection.
Services
HVAC Installation
Air Conditioning Repair
Heating System Maintenance
Ductless Mini-Split Services
Energy Efficiency Upgrades
Details
- Year established: 2022
Highlights and features
- Family-owned business with local community commitment
- 100% satisfaction guarantee on all HVAC services
- 24-hour emergency service availability
- Flexible financing through trusted partners
- Technicians receive regular technical training
What people say
Pricing and workmanship
Returns calls promptly
Timely estimates
Careful installation
Easy access design
Services
HVAC Installation
We provide complete HVAC system installation for residential and commercial properties. Our technicians handle heat pumps, air conditioners, gas furnaces, and mini-split systems with precision. Each installation includes detailed system explanation and free estimates.
Air Conditioning Repair
Our licensed technicians diagnose and repair all brands of air conditioning systems. We offer 24-hour emergency service for urgent cooling needs and provide cost-effective repair options during regular business hours.
Heating System Maintenance
We recommend bi-annual maintenance visits to maximize system efficiency. Our ESA maintenance agreement includes cleaning, testing, refrigerant monitoring, and priority service scheduling for heating systems.
Ductless Mini-Split Services
We specialize in ductless mini-split installation and repair for homes without traditional ductwork. Our energy-efficient solutions include zoning capabilities and improved indoor air quality features.
Energy Efficiency Upgrades
We offer ENERGY STAR certified equipment and qualify for multiple rebate programs. Our team helps customers maximize energy savings through system upgrades and insulation improvements.
People
Harold Pond, Jr.
Owner/Operator
Harold Pond, Jr. leads our family-owned business with a commitment to quality and customer satisfaction. He emphasizes ethical practices and technical excellence while maintaining active involvement in daily operations and client relationships.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for heating, cooling, and air quality systems including heat pumps, air conditioners, furnaces, and ductless mini-splits.
Do you offer emergency HVAC service?
Yes, our ESA maintenance agreement includes 24-hour emergency service with no overtime labor charges for urgent heating and cooling needs.
Are financing options available?
We offer financing through LightStream, Service Finance, and Synchrony Bank for energy-efficient equipment upgrades with personalized payment plans.
What areas do you serve?
We primarily serve Ocala, Marion County, and surrounding areas including Lake County locations for residential and commercial HVAC needs.
Do you provide free estimates?
Yes, we require in-person visits to provide accurate free estimates for all installation and major repair projects.
What rebates are available?
We help customers qualify for local utility rebates including Ocala Utility Services and Duke Energy programs for system upgrades and efficiency improvements.
Reviews (5)
Tammy Simonds
Oct 24, 2021
Report
Positive:Professionalism,Punctuality,Quality,Value
We are so thankful we called Ponds Heating & Cooling - they saved us thousands of dollars. Their prices were fair and the service technician was prompt and honest. We will definitely recommend them and use them again in the future for any of our heating or plumbing needs. Thank you! Thank you!
We are so thankful we called Ponds Heating & Cooling - they saved us thousands of dollars. Their prices were fair and the service technician was prompt and honest. We will definitely recommend them and use them again in the future for any of our heating or plumbing needs. Thank you! Thank you!
Patricia Pointer
Sep 03, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Tech was friendly and knowledgeable. There was no trying to up-sale or do any work that was not needed. Trustworthy would be a good description of Ponds Heating and Cooling.
Service:HVAC repair
Tech was friendly and knowledgeable. There was no trying to up-sale or do any work that was not needed. Trustworthy would be a good description of Ponds Heating and Cooling.
Service:HVAC repair
John Thomas
Aug 07, 2021
Report
We had an A/C Problem very early on a Saturday morning about 2 am. We are new to our home and this area and called Ponds based on recommendations on line and also they had serviced the previous owners. We called about 8:45 am Saturday morning at the main office number and we were directed to call a different number for Ted who was on call. We spoke to Ted at 9:00am and he said he would arrive in an hour to an hour and a half. It was just over an our and he was here. In less then 30 minutes the capacitor was replaced, system checked, and house cooling beautifully. We were given the figures before
Makayla Harvey
Aug 02, 2021
Report
Ted was the 911 call that saved my night.
A/C went out and he came as an emergency call to repair my unit. 9 months pregnant and he definitely assured my comfort before he left. I can sleep tonight knowing a good man with a reliable company fixed the problem. Thank you, Ted.
A/C went out and he came as an emergency call to repair my unit. 9 months pregnant and he definitely assured my comfort before he left. I can sleep tonight knowing a good man with a reliable company fixed the problem. Thank you, Ted.
Dr. Robert Branch
Apr 25, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I would highly recommend Pond's Heating & Cooling. From the initial phone call with Cody, to the day of installation service with Ted and AJ, everything was extremely professional & just an overall pleasant experience. We had two return air ducts & vents installed by them. The guys did a great job, & we are very happy!
Service:Duct and vent installation
I would highly recommend Pond's Heating & Cooling. From the initial phone call with Cody, to the day of installation service with Ted and AJ, everything was extremely professional & just an overall pleasant experience. We had two return air ducts & vents installed by them. The guys did a great job, & we are very happy!
Service:Duct and vent installation
