Business Details
45 Years
experience
Emergency
services
Expert Garage Door & Access Control Services in Concord, CA
R&S Concord has been a trusted provider of residential and commercial door, gate, and access control solutions since 1981. Our team of certified technicians serves Contra Costa and Alameda counties, offering installation, repair, and maintenance services for garage doors, commercial overhead doors, automatic gate systems, and advanced access control technologies. With decades of combined experience and a commitment to quality work at honest prices, we prioritize customer satisfaction through reliable service and 24/7 emergency support.As part of the R&S family of companies, we leverage a network of expertise and in-house manufacturing capabilities to deliver tailored solutions for homes and businesses. Our dedication to safety, innovation, and community has solidified our reputation as a leading access security expert in the region.
Services
Garage Door Repair
Commercial Overhead Doors
Access Control Systems
Gate Installation
Emergency Services
Rolling Steel Door Repair
Sectional Door Installation
Keypad Openers
Proximity Readers
Barrier Arms
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of experience in residential and commercial access solutions.
- Our team provides 24/7 emergency service for urgent garage door or gate issues.
- Certified technicians trained at R&S Training Facility in San Leandro, CA.
- In-house manufacturing ensures high-quality commercial rolling door products.
- Proven track record with 5-star customer reviews for reliable, prompt service.
Associations and certifications
- IDEA
What people say
Professional technicians
Quick response time
Quality workmanship
Honest pricing
5-star ratings
Services
Garage Door Repair
We provide comprehensive garage door repair services for residential properties, addressing issues like broken springs, damaged rollers, and malfunctioning openers. Our technicians carry standard parts for immediate fixes and perform safety checks to ensure proper operation. With 24/7 emergency availability, we minimize downtime for homeowners.
Commercial Overhead Doors
Our commercial overhead door solutions include installation and repair of rolling steel doors, fire-rated doors, and security grilles for businesses. We service car washes, hospitals, and retail spaces with durable, code-compliant systems. R&S Manufacturing ensures access to high-quality components for lasting performance in demanding environments.
Access Control Systems
We design and install access control systems using keypad openers, proximity readers, and cloud-based management platforms. Our solutions secure residential gates, commercial properties, and multi-entry facilities with customizable options for code management and remote access. Preventative maintenance extends system longevity and reliability.
Automatic Gate Installation
IDEA-certified technicians install residential and commercial automatic gate systems with integrated safety features. We offer keypad, remote, and proximity-based access options tailored to property layouts. Our team ensures proper alignment and sensor functionality for secure, seamless operation in diverse environments.
24/7 Emergency Service
Critical garage door or gate failures receive immediate attention through our 24/7 emergency service. Fully stocked vehicles enable on-site repairs for common issues, while trained technicians resolve complex problems efficiently. This service ensures safety and operational continuity for residential and business clients at all hours.
People
Ken Gotelli
Owner
Ken Gotelli has led R&S Concord for nearly 40 years, overseeing technician training and service quality. His expertise in welding and door systems ensures adherence to industry standards while maintaining the company's founding commitment to honest, reliable service.
Robert Smith
Founder
Robert Smith established R&S Concord in 1981 with a focus on practical access security solutions. His service-minded approach built the foundation for the company's expansion into a network of 20+ locations across California, Oregon, and Texas.
Questions
What areas do you serve?
We serve Contra Costa and Alameda counties, including Concord, Walnut Creek, Pleasanton, and surrounding communities.
Do you offer emergency repair services?
Yes, we provide 24/7 emergency garage door and gate repair services with fully stocked vehicles for immediate fixes.
Are your technicians certified?
Our technicians train at the R&S Training Facility and hold certifications for commercial door and access control systems.
Can you repair older garage door models?
We service all major garage door brands and models, including older systems requiring specialized parts or adjustments.
What access control options are available?
We offer keypad systems, proximity readers, cloud-based management, and integrated solutions for residential and commercial properties.
Do you manufacture your own door products?
Yes, R&S Manufacturing produces commercial rolling doors, including security grilles and fire-rated doors, at our Union City facility.
Reviews (5)
Alvin M.
Dec 13, 2021
Report
I've ordered my garage door in June. We are now in second week of December and the door still have not come in. They don't have an answer to when it will be coming in. R&S door this is unacceptable. Very unreliable, unresponsive.
12/13/21
@Ken, Thanks for responding. When I ordered the door, Ryan said it will arrive in October 17. October 17th came no word from Ryan. Then, I was told that it's on the way in 2nd week of November. The 2nd week of November came. When we spoke with Crystal/ Ryan that it will be in December. So, we're in 6th months, yet still no definitive
12/13/21
@Ken, Thanks for responding. When I ordered the door, Ryan said it will arrive in October 17. October 17th came no word from Ryan. Then, I was told that it's on the way in 2nd week of November. The 2nd week of November came. When we spoke with Crystal/ Ryan that it will be in December. So, we're in 6th months, yet still no definitive
Harpreet J.
Aug 06, 2021
Report
Today R&S Erection finished our automated driveway gates and they did an excellent job starting from Johny coming out to meet us and go over ideas/design, then the implementation phase with the highly skilled welders (Jesse Gaye) that came out to perform the work.
Jesse was extremely professional, on-time, highly skilled, and communicated very well with us.
Overall, very happy with the service and product.
Jesse was extremely professional, on-time, highly skilled, and communicated very well with us.
Overall, very happy with the service and product.
S. D.
Jul 02, 2021
Report
I called a couple places to have my garage door fixed as the spings and opener were in need of replacement and R&S of Concord was able to come out the same day and provided us with a competitive quote. Ryan came out to perform his diagnostic service and ordered the material as it was not the standard sized springs. A couple days later, during the second visit, Ryan arrived with another Tech and exchanged it all efficiently and quickly. The garage door works better than ever, is not making any loud noise upon opening/closing like before, and we can even use an app to operate the opener now.
Howard S.
Mar 12, 2021
Report
I've used them before for my garage door opener repairs with excellent workmanship and prices. Today I finally had them replace my 20 year old garage door opener. Excellent technicians, service and price. I highly recommend this company.
Albert B.
Oct 10, 2020
Report
OVERPRICING!!! My aluminium back door in my store was not working and l call them to check. Just for come and check the problem they charge me $ 297.
he said the pivot set must change and my boss will send you the quotation. Next day l receive the price for repairing and together the money l give at the beginning, he ask from me $ 1.200 explanation of the repair was pivot change and labor.. I check from the net, the pivot set for my door is $32 / set. And my all door if l want to change to brand new is between $ 650 - 700. When l ask to Mario ( owner ) he said my brand new door is between 4
he said the pivot set must change and my boss will send you the quotation. Next day l receive the price for repairing and together the money l give at the beginning, he ask from me $ 1.200 explanation of the repair was pivot change and labor.. I check from the net, the pivot set for my door is $32 / set. And my all door if l want to change to brand new is between $ 650 - 700. When l ask to Mario ( owner ) he said my brand new door is between 4
