Business Details
27 Years
experience
Emergency
services
Your Trusted Healthcare Partner in Houston
St. Hope Healthcare has been a trusted community healthcare provider in the Greater Houston area since November 1999. As a federally-qualified Health Center (FQHC) and Patient-Centered Medical Home recognized by the National Committee for Quality Assurance (NCQA), we deliver comprehensive care addressing both common and complex health conditions. Our multidisciplinary team serves patients with chronic diseases like diabetes, HIV/AIDS, and hypertension while prioritizing preventive care and health equity.With 194 employees across six locations, we offer primary care, behavioral health services, dental care, and specialty programs funded through HRSA, Ryan White, and other public-private partnerships. Our organization has performed over 30,000 routine health screenings and maintains active collaborations with the Centers for Disease Control and local health departments. We combine clinical excellence with community engagement to reduce health disparities in urban and rural Texas counties.
Services
Primary Medical Care
Dentistry
Pharmacy Services
HIV Specialty Care
Behavioral Health
Preventative Care
Medical Imaging
Pediatrics
Podiatry
Clinical Trials
Details
- Year established: 1999
Highlights and features
- We provide comprehensive care across 13 medical specialties including HIV/AIDS and hepatitis treatment
- Our team includes 40+ medical doctors, dentists, and advanced practice providers
- Recognized as Patient-Centered Medical Home by NCQA since 2012
- Offer telehealth services for patients preferring virtual consultations
- Serve 21,000+ active clients annually through six regional health centers
Associations and certifications
- National Committee for Quality Assurance (NCQA)
What people say
Compassionate care
Knowledgeable staff
Comprehensive services
Accessible providers
Clean facilities
Services
Primary Medical Care
Our primary care physicians provide comprehensive health management for adults and children. We treat acute illnesses, manage chronic conditions like diabetes and hypertension, and offer preventive screenings. Our team coordinates care with specialists and maintains continuity of treatment through electronic health records.
HIV Specialty Care
We offer comprehensive HIV/AIDS treatment including antiretroviral therapy, viral load monitoring, and opportunistic infection management. Our AAHIVS-certified providers work with case managers to ensure medication adherence and psychosocial support for improved treatment outcomes.
Behavioral Health
Our psychiatrists and licensed therapists provide evidence-based treatment for depression, anxiety, and other mental health conditions. Services include individual therapy, medication management, and crisis intervention with coordinated care between medical and behavioral health providers.
Preventative Care
We conduct community health screenings for HIV/STIs, cancer, and chronic diseases. Our prevention programs include immunizations, wellness exams, and lifestyle counseling focused on reducing health disparities in underserved populations.
Clinical Trials
Our research division conducts clinical trials for new treatments in infectious diseases and chronic conditions. Patients gain access to investigational therapies while contributing to medical advancements through IRB-approved research protocols.
People
James Sims, MD
Chief Medical Officer
Board-certified physician with expertise in HIV medicine and internal medicine. Leads clinical operations and quality improvement initiatives across all health centers while maintaining active patient care.
LaTrecia Goodie, DNP
Chief Nursing Officer
Doctorate-prepared nurse practitioner specializing in family practice and HIV care. Oversees nursing staff development and clinical protocol implementation across the organization.
Nisha Patel, DDS
Chief Dental Officer
Dental director with 15+ years of experience in comprehensive oral healthcare. Supervises dental services including restorative treatments, oral surgery, and preventive dentistry programs.
Kenneth Degazon, MD
Chief Research Officer
Medical director for clinical research programs. Leads study design and implementation for infectious disease trials while ensuring compliance with federal research regulations.
Sherletta Carter, LCSW-S
Director of Behavioral Health
Licensed clinical social worker specializing in trauma-informed care. Manages mental health services and community outreach programs while supervising counseling staff.
Questions
What insurance plans do you accept?
We accept Medicaid, Medicare, most private insurance plans, and offer sliding fee discounts for uninsured patients based on income.
Do you offer telehealth appointments?
Yes, we provide virtual consultations for established patients through our secure patient portal with compatible mobile devices.
How can I transfer my medical records?
Contact your previous provider to request records transfer or complete our medical release form available through the patient portal.
Are walk-in appointments available?
We recommend scheduling appointments in advance, but limited same-day slots are available for urgent medical concerns.
What pharmacy services do you offer?
Our on-site pharmacies provide prescription fulfillment with extended hours and medication therapy management services for chronic conditions.
How do I access my lab results?
Lab results are available through our patient portal within 3-5 business days, with abnormal results communicated directly by your care team.
Reviews (7)
Dirk Richardson
Oct 25, 2021
Report
Very timely caring and such a nice staff of people. Glad I chose to walk away from another place that kept me constantly ill. Testing is accurate and solved quickley.
Creshana Davis
Mar 28, 2021
Report
I scheduled an appointment to have a tooth pulled but when I arrived I was told I could not get it pulled. I told the doctor that I specifically made the appointment to have a tooth pulled and how much pain I was in. He said he had a lot of appointments that day. So after paying $75 for the exam the assistant did the exam. As she was doing my x-ray she continued to touch the tooth that was giving me pain. I told her this tooth is hurting so bad that I could fight (not in a threatening manner but just to explain my pain of her touching the tooth). A bit later the office manager came in and asked
Gabriella H.
Nov 10, 2020
Report
I was advised to come here because I couldn't afford healthcare. So they make it more affordable if you are living in poverty. However I guess you get what you pay for because this office does the bare minimum make you feel like they care. I been trying to write an extensive review about this place, but it really boils down to, they do some good things, but they really just treat you like a number and every single visit from me has had some kind of horror story behind it. Every time I interact with st hope makes me lose hope in humanity. From the phone service, to the parking lot, the waiting
Linetta Liberto
Oct 19, 2020
Report
They are only getting 2 stars because they providers that I have seen have been great. I've been trying to get seen there for almost 2 months now and I have no insurance so I'm on a sliding fee scale. The problem with that is they never tell you how much a visit is really going to cost. Supposedly it's company policy. I'm on a budget because I have some permanent conditions that keep me from working so my husband's income is all we have. We saved for what I was told a specialist would cost but the first time I went to see said specialist I was told it was twice the price I was told before. So
Irma Gutierrez
Aug 15, 2020
Report
Shelly in the scheduling department was incredible today! She went beyond what anyone would do. I love St. Hope because of their amazing staff members! Thank you Shelly! I hope St. Hope sees this review! I'm sorry for not asking for your last name.
Joseph Haley
Jun 17, 2020
Report
Katrina on the Scheduling Team is a true asset to your Corporation. She was very attentive to my scheduling needs and followed-up with me as promised.
Dorothy Levi
Jan 03, 2020
Report
Only good for simple dental work. Ten weeks later still waiting to get 1 crown, temporary crown came out after one day, twice. Finally got someone on the phone but no one knows when crown will be ready ... crown for one tooth! Had to pay half before they started. So much for their motto "more than a number"
