Business Details
Trusted Dealership Management Software Solutions
Ideal Computer Systems has been a leader in dealership management software for over 30 years, providing integrated solutions that streamline operations across diverse industries. Our platform empowers dealerships with tools for inventory management, parts tracking, service automation, and customer relationship management, all designed to enhance efficiency and profitability. With a focus on innovation, we offer seamless integrations with leading manufacturers and financial systems, ensuring our clients stay competitive in a dynamic market.Our dedicated support team and comprehensive training programs ensure that dealerships maximize the value of our software. Trusted by over 2,500 dealers globally, we combine deep industry expertise with cutting-edge technology to deliver reliable, scalable solutions that drive growth and operational excellence.
Services
Inventory Management
Parts Locator
Service Automation
CRM Integration
Cloud-Based Solutions
Payment Processing
Reporting Analytics
Mobile App Access
Warranty Tracking
Price Management
Highlights and features
- We offer 30+ years of specialized expertise in dealership management software.
- Our platform integrates seamlessly with 1,500+ manufacturers and financial systems.
- We provide dedicated support with 14-year average team tenure.
- Our cloud-based solutions enable remote access and real-time data security.
- We guarantee 97% customer satisfaction ratings for support effectiveness.
What people say
Streamlined processes
Easy to use
Excellent support
Real-time inventory
Seamless integration
Services
Inventory Management
Our inventory management system provides real-time tracking across multiple locations. Dealers gain automated purchase recommendations, seasonal stocking controls, and profit margin analytics. The platform reduces manual errors while improving cash flow through optimized inventory levels and special order tracking.
Parts Locator
The Parts Locator connects dealers to a nationwide network of 2,500+ locations. This tool enables sourcing of discontinued parts, price comparisons, and inventory liquidation opportunities. Integrated mapping features help dealers quickly identify nearby suppliers for urgent customer needs.
Service Automation
Our service automation streamlines work order processing from creation to payment. Features include technician scheduling, warranty tracking, and automated customer notifications. The system improves labor efficiency and ensures accurate documentation for compliance and financial reporting.
CRM Integration
The CRM integration centralizes customer data, purchase history, and service records. Dealers can create targeted marketing campaigns, track customer interactions, and improve service response times through unified communication channels like SMS and email.
Cloud-Based Solutions
Our cloud solutions eliminate hardware maintenance costs while enabling remote access. Data security features include encrypted backups and disaster recovery. Dealers benefit from automatic software updates and scalable infrastructure that grows with their business needs.
People
Linda Skillern
CFO at G5 Feed & Outdoor
With extensive dealership experience, Linda emphasizes Ideal's role in improving operational accountability through comprehensive data tracking and reporting capabilities.
Tim Goff
General Manager at Goffs Equipment Services
Tim highlights Ideal's intuitive interface and training value, noting significant improvements in inventory management and staff efficiency since implementation.
Mary Jo Wolter
Dealer Principal at Lakes Area Powersports
Mary Jo credits Ideal with transforming their inventory management processes and improving financial reporting accuracy through integrated data systems.
Questions
What industries does Ideal serve?
Ideal supports powersports, marine, RV, trailer, golf car, and agricultural equipment dealerships.
Can I integrate Ideal with my existing systems?
Yes, Ideal integrates with QuickBooks, 1,500+ manufacturers, and major payment processors.
Is training included with implementation?
Yes, we provide onboarding training and ongoing educational resources for all users.
How does the Parts Locator work?
The Parts Locator connects dealers to a network of 2,500+ locations for hard-to-find parts.
Is Ideal available on mobile devices?
Yes, our mobile app enables inventory checks, work order updates, and customer interactions.
What support options exist?
We offer 24/7 ticketing, live phone support, and an online knowledge base.
Reviews (3)
Dale Fronheiser
Jan 22, 2022
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I have found Ideal to be a progressive and forward thinking company. Innovative, helpful and supportive. Outstanding software company.
Ricky Davis
Jan 22, 2022
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It is the best computer system that I've used and the customer service has been exceptional. The amount of things this system can do is unbeatable. I am thinking of adding another user as we speak. All of my employees need it to get things done quickly and efferently.
Doug Hampton
Dec 23, 2021
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If any dealers looking at switching to Ideal Business System I would be looking for something different. Customer service taking over a week to respond to a ticket is a little excessive. Then when they call they tell you to try this or that with paying support over $7000.00 per year and that does not include price for the price files. Customer support has went to the toilet.
