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Your Trusted Partner for Network Equipment Logistics and Repair Solutions
Tempest Telecom is a national network solutions provider dedicated to delivering innovative solutions for complex network challenges. With a focus on multi-vendor equipment supply, repair, logistics, and remote technical services, we help network operators reduce capital expenditure and operational costs while maintaining high performance. Our team of certified experts specializes in legacy network analysis, asset disposition, and 5G migration support, ensuring clients maximize the lifespan and efficiency of their infrastructure. Backed by TL9000-certified repair capabilities and AI-driven e-waste solutions, we provide tailored services that address the unique needs of telecom carriers, government entities, and enterprise clients.Our commitment to excellence is reflected in our 24/7 Technical Assistance Center, comprehensive spare parts management, and a proven track record of supporting the countrys largest network operators. By combining technical expertise with cost-effective strategies, we empower clients to build, maintain, and expand networks with confidence and sustainability.
Services
Network Equipment Logistics
Multi-Vendor Repair
Remote Technical Services
Asset Disposition
Battery Recycling
Network Design Architecture
Spare Parts Management
Legacy Network Analysis
5G Migration Support
Embedded Test and Repair
Highlights and features
- Certified repair experts save on operating expenses and shipping fees.
- 24/7 Technical Assistance Center extends network life and reduces costs.
- AI-driven ITAD solutions maximize e-waste ROI and ensure compliance.
- Customized logistics minimize time, effort, and costs across vendors.
- Specialized in multi-vendor network test, visibility, and 5G integration.
Associations and certifications
- TL9000
What people say
Fast turnaround times
Excellent services
Available parts
Older equipment support
Services
Multi-Vendor Equipment Repair
Our certified repair experts handle multi-vendor network equipment, reducing operating expenses and downtime. We offer rapid turnaround times, a 1-year warranty on pre-owned hardware, and support for legacy systems. Services include depot repair, on-site diagnostics, and AI-driven asset recovery solutions.
Network Equipment Logistics
We streamline network equipment logistics with preassembly, kitting, and staging solutions. Our services include custom-configured cabinets, warehouse logistics, and spare parts management to minimize costs and ensure timely deployments for telecom and enterprise clients.
AI-Driven ITAD Solutions
Our AI-powered e-waste solutions optimize asset recovery, compliance, and environmental reporting. We provide trade-in valuations, secure data destruction, and downstream processing to maximize ROI while meeting Scope 3 carbon accounting requirements for telecom equipment.
Remote Technical Services
24/7 remote technical assistance extends network life and reduces OEM costs. Our TAC programs include software configuration, network visibility tools, and preventative maintenance to ensure uptime and performance for multi-vendor infrastructure.
Battery Recycling
We offer end-to-end battery recycling and DC power solutions, including lithium iron phosphate (LiFePO4) systems and VRLA batteries. Our services ensure compliance with environmental regulations and reduce costs for telecom site power management.
People
Joe Hart
Chief Executive Officer
Joe Hart leads Tempest Telecom with a focus on strategic growth and operational excellence. He drives innovation in network logistics and repair services, ensuring clients achieve cost savings and technical reliability.
Jessica Firestone
President/Founder
Jessica Firestone founded Tempest with a vision to transform network equipment management. Her leadership emphasizes customer-centric solutions, sustainability, and leveraging AI for asset lifecycle optimization.
John Furrey
Chief Financial Officer
John Furrey oversees financial strategy and compliance at Tempest. With expertise in scaling tech firms, he ensures fiscal discipline while supporting expansion into new markets and service lines.
Mike Meagher
SVP of Sales & Marketing
Mike Meagher directs global sales and marketing initiatives. He focuses on building partnerships with OEMs and carriers to deliver tailored network solutions that address evolving industry demands.
Brent Delzer
VP of Repair Programs
Brent Delzer manages repair operations, emphasizing quality control and rapid service delivery. His team ensures Tempests TL9000-certified repair processes meet stringent telecom industry standards.
Questions
What types of network equipment do you support?
We support multi-vendor equipment across wireless, optical, IP, and legacy systems, including Cisco, Ericsson, Nokia, and Huawei.
Do you offer 24/7 repair services?
Yes, our 24/7 Technical Assistance Center provides rapid diagnostics, depot repair, and advance exchange options for critical network components.
How do you help reduce network operating costs?
We lower costs through pre-owned equipment sourcing, preventative maintenance, AI-driven asset recovery, and multi-vendor logistics optimization.
Can you assist with 5G network deployments?
Yes, our engineers support 5G migration, including composite pole solutions, DAS services, and legacy network reconfiguration.
What sustainability initiatives do you offer?
Our AI-driven ITAD solutions maximize e-waste ROI, ensure compliance, and provide Scope 3 carbon accounting data for decommissioned equipment.
Reviews (1)
Nicole Wilson
Jun 08, 2018
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A great place to work! Teamwork, camaraderie, positive work environment, awesome downtown location, great people working here.
