Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Alexander City, AL
Jackson Refrigeration has been a trusted name in HVAC services for over 60 years, founded by Sam Jackson after his service in World War II. Our family-owned business has evolved from a three-person operation to a 14-person team, specializing in HVAC installation, refrigeration, and electrical work. We pride ourselves on delivering quality workmanship and top-tier equipment while maintaining a commitment to customer satisfaction. With three generations of experience, we continue to lead the way in energy-efficient home solutions. Our team of certified professionals provides prompt, courteous service, including emergency calls, ensuring reliability for residential and commercial clients.Recognized for excellence by local customers, we offer comprehensive warranties on new installations from trusted brands like Rheem and Goodman. Our troubleshooting process ensures efficient diagnostics, and we maintain transparent communication throughout every service call. Located in Alexander City, Alabama, we serve Lake Martin and surrounding areas with personalized attention. Our legacy of trust is built on decades of dedication to technical expertise and ethical business practices. Today, Mike and Chris Jackson carry forward the values established by Sam, combining tradition with modern innovation to meet evolving customer needs.
Services
HVAC Installation
Refrigeration Services
Electrical Work
Emergency Repairs
Maintenance Plans
Warranty Support
Troubleshooting
Energy Efficiency Solutions
Details
- Year established: 1945
Highlights and features
- 60+ years of family-owned HVAC expertise in Alexander City
- Certified technicians with three generations of hands-on experience
- 24/7 emergency service for urgent heating and cooling needs
- Comprehensive warranties on Rheem, Goodman, and commercial equipment
- Proven troubleshooting process for efficient HVAC diagnostics
What people say
Great service
Quick response
Professional technicians
Loyal service
Energy-efficient solutions
Services
HVAC Installation
We install top-quality HVAC systems from trusted brands like Rheem and Goodman. Our expert technicians ensure proper sizing and efficient setup for residential and commercial properties. With 60 years of experience, we deliver energy-efficient solutions that reduce utility costs while maintaining optimal comfort year-round.
Emergency Repairs
Our emergency repair service addresses urgent HVAC failures with rapid response times. Certified technicians handle weekend and after-hours calls for critical heating or cooling issues. We prioritize quick diagnostics and reliable fixes to restore comfort and prevent further equipment damage during system breakdowns.
Refrigeration Services
We provide comprehensive refrigeration solutions for residential and commercial applications. Our services include installation, maintenance, and repair of refrigeration units with specialized expertise in commercial systems. With three generations of experience, we ensure reliable temperature control for homes and businesses across Lake Martin.
Warranty Support
We offer extended warranties on new HVAC installations from leading manufacturers. Our coverage includes parts, compressors, and labor with terms up to 10 years. We help customers maximize equipment longevity while providing peace of mind through comprehensive protection plans for residential and commercial systems.
Troubleshooting
Our systematic troubleshooting process identifies HVAC issues through detailed equipment checks. Technicians evaluate filters, circuit breakers, fans, and refrigerant levels to diagnose problems efficiently. This method ensures accurate repairs and prevents unnecessary part replacements while maintaining system performance and energy efficiency.
People
Sam Jackson
Founder
WWII veteran who established Jackson Refrigeration in 1945. Served as Chief Petty Officer on USS Converse before building a three-generation family business. Pioneered HVAC services in Alexander City with a focus on quality workmanship.
Mike Jackson
Current Owner
Third-generation leader continuing family legacy since 2005. Oversees HVAC operations with 40+ years of hands-on experience. Maintains original company values while expanding energy-efficient solutions for modern residential and commercial clients.
Chris Jackson
Operations Manager
Fourth-generation team member managing daily operations. Combines inherited expertise with modern HVAC technology. Focuses on customer satisfaction through efficient service delivery and technical innovation in energy-efficient home solutions.
Phil Jackson
Retired Co-Owner
Second-generation leader who operated from 1960s-2005. Expanded workforce to 14 employees and diversified services to include electrical work. Retired maintaining company's reputation for quality installations and loyal customer service.
Lee Jackson
Retired Co-Owner
Second-generation technician who worked alongside brothers from 1960s-2005. Specialized in commercial refrigeration systems. Helped establish three-generation family business reputation for technical expertise and reliable service in Alabama.
Questions
What HVAC services do you offer?
We provide installation, repair, and maintenance for residential and commercial HVAC systems, including emergency services and energy-efficient solutions.
Do you offer 24/7 emergency service?
Yes, we handle urgent HVAC issues outside regular hours with technicians available for critical heating and cooling failures.
What brands do you work with?
We install and service Rheem, Goodman, and commercial HVAC equipment with comprehensive warranty options for all systems.
How can I troubleshoot HVAC issues?
Check filters, circuit breakers, and fan operation. Contact us for professional diagnostics if problems persist with your heating or cooling system.
What areas do you serve?
We primarily serve Alexander City and Lake Martin, Alabama with extended service areas for commercial refrigeration clients.
What warranties are available?
New installations include 10-year parts/compressor warranties on Rheem and Goodman systems with optional extended labor coverage.
Reviews (2)
Jon Cotney
Nov 22, 2020
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This guys are life savers havent had ac for several years been using portable units well it got hotter and hotter and the portable units wouldnt keep up. Called 7 companys they all came out and looked crawled under my house and said we know what you need a complete system I said ok they said they would call back with a price they never returned my call called Jackson on a Friday they came on Monday and looked and she called back Tuesday with a price and they woke me up Monday morning around 7 am they were here installing the unit. Very professional work very professional staff they have
William Brooks
Jun 16, 2018
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Air conditioner unit went out on a Thursday night following a severe storm. Called Jackson's early the next morning and I was told they had already had 23 calls for service. Said they would come to check on the unit Friday afternoon, which they did even at 8:00 PM. Can't beat their service! Have been using them since about 1980.
