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Trusted Caregiver Support Solutions for Employers
We are a digital-first comprehensive caregiver support solution designed to empower employers, health plans, and member organizations. Our platform provides real-time access to strategies and solutions for addressing the everyday challenges of caregiving, whether for children, elderly loved ones, or other dependents. With a focus on preventing crises and retaining talent, we combine expert advice, decision-support tools, and concierge services to reduce caregiver stress and enhance workplace productivity. Our team of over 90 advisors specializes in caregiving-related topics, offering personalized guidance to help employees navigate complex care needs.

By delivering scalable, cost-effective support, we help organizations address workforce challenges linked to caregiving responsibilities, including turnover, burnout, and absenteeism. Our data-driven platform provides strategic insights to HR leaders, enabling them to better understand and meet employee needs while improving organizational performance. Since our inception, we have supported millions of families and hundreds of companies, demonstrating our commitment to transforming the caregiving experience through innovation and expertise.
Services
Caregiver Support Elder Care Services Parenting Resources Concierge Services Workforce Insights
Highlights and features
  • We provide 24/7 access to expert caregiving advisors and personalized support.
  • Our data-driven platform offers strategic workforce insights for HR leaders.
  • We deliver scalable, cost-effective solutions to reduce caregiver stress and turnover.
  • Our concierge services help employees navigate complex healthcare and education systems.
  • We have supported millions of families and hundreds of organizations nationwide.
What people say
Reduced caregiver stress Improved workplace retention Expert guidance Scalable solutions Personalized support
Services
Caregiver Support
Our caregiver support service offers 24/7 access to expert advisors who provide personalized guidance for managing caregiving responsibilities. Employees receive tailored strategies to address challenges related to children, elderly relatives, or dependents. This service helps reduce stress, improve decision-making, and enhance overall well-being for caregivers balancing work and family needs.
Elder Care Services
Elder care services provide specialized support for employees caring for aging relatives. Our advisors offer resources on healthcare options, housing solutions, and end-of-life planning. This service helps caregivers navigate complex senior care systems while maintaining their professional responsibilities and personal well-being.
Parenting Resources
Parenting resources deliver expert advice on child development, education planning, and behavioral challenges. Employees gain access to tools for addressing learning disabilities, special education needs, and parenting strategies. This service supports working parents in managing childcare responsibilities while maintaining workplace productivity.
Concierge Services
Our concierge services connect employees with specialists who help complete complex forms, review healthcare documents, and locate local resources. This personalized support streamlines caregiving tasks, reducing administrative burdens and allowing employees to focus on their core responsibilities at work and home.
Workforce Insights
Workforce insights provide HR leaders with data-driven analysis of employee caregiving needs. Our platform tracks engagement metrics and identifies trends to inform benefit strategies. This service helps organizations develop targeted support programs that improve retention, reduce absenteeism, and enhance overall workforce satisfaction.
People
Michael Held
Chief Executive Officer and Founder
Michael Held founded LifeSpeak in 2004 after practicing corporate law and working as a consultant. He graduated with the gold medal from the combined LLB/MBA program at the University of Toronto in 1997.
Nolan Bederman
Executive Chair
Nolan Bederman is founder and managing partner of Bederman Capital Corp. He has extensive private equity experience and graduated with the Gold Medal from the University of Toronto's combined JD/MBA program.
Jason Campana
Chief Operating Officer
Jason Campana leads LifeSpeak's client teams and operations. He previously served as Operations leader for Wellbeats, which was acquired by LifeSpeak in 2022. He holds degrees from the University of Minnesota and University of St. Thomas.
Anna Mittag
Chief Product Officer
Anna Mittag oversees product innovation and content creation at LifeSpeak. She previously practiced insurance litigation law and served as in-house counsel for Cirque du Soleil. She holds degrees from McGill University.
Adam Goldberg
Chief Strategy Officer
Adam Goldberg leads strategic initiatives for LifeSpeak. He founded Torchlight Parenting and Caregiving Parenting and Caregiving, which was acquired in 2021, and has expertise in educational planning and technology sales. He holds degrees from the Wharton School and Framingham State University.
Questions
What is Torchlight Parenting and Caregiving Parenting and Caregiving Parenting & Caregiving?
Torchlight Parenting and Caregiving Parenting and Caregiving is a digital-first caregiver support solution for employers and health plans, providing employees with 24/7 access to expert advisors, decision-support tools, and concierge services for caregiving needs.
How does Torchlight Parenting and Caregiving Parenting and Caregiving support caregivers?
We offer personalized guidance, curated resources, and concierge assistance to help caregivers navigate challenges related to children, elderly relatives, or dependents while maintaining workplace productivity.
How does Torchlight Parenting and Caregiving Parenting and Caregiving benefit employers?
Our platform reduces turnover, burnout, and absenteeism by supporting employee caregivers, while providing HR leaders with data-driven insights to improve benefit strategies and workforce satisfaction.
Is Torchlight Parenting and Caregiving Parenting and Caregiving available 24/7?
Yes, our platform provides 24/7 access to caregiving resources, expert advisors, and support tools to address urgent and ongoing caregiving needs at any time.
How is Torchlight Parenting and Caregiving Parenting and Caregiving implemented?
We offer a proven four-step implementation process over one month, including kickoff, program development, integration testing, and launch to ensure seamless adoption.
What populations does Torchlight Parenting and Caregiving Parenting and Caregiving serve?
We support caregivers across all demographics, addressing needs for children, seniors, individuals with special needs, and caregivers facing diverse challenges in various industries.
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