Business Details
24 Years
experience
Emergency
services
Your Trusted Memory Care Community in Appleton, WI
Heartwood Senior Living has been a family-owned business dedicated to memory care for over two decades. Our mission centers on delivering patient-centered care tailored to individuals living with dementia, ensuring they feel valued and supported. We operate two Wisconsin-based facilities in Appleton and Menasha, where we maintain a 99.9% resident retention rate through consistent, personalized care. Our unique continuum of care allows residents to age in place with familiar caregivers, environments, and routines, reducing stress and enhancing quality of life. We provide 24-hour access to rehabilitative services, in-house diagnostics, and hospice care while maintaining deficiency-free status through 15 consecutive state surveys.Our team undergoes specialized training to deliver high-quality care, and we offer respite stays for families needing temporary support. The family-like atmosphere, secure settings, and daily engagement activities create a home-like environment where residents thrive. With founder Jason Schmitz's vision since 2002, we combine professional expertise with genuine compassion to address residents' physical, social, and cognitive needs. Our reputation within the medical community reflects our commitment to maintaining dignity and comfort throughout residents' care journeys.
Services
Memory Care
Respite Care
Hospice Care
Rehabilitative Services
Short Term Stays
Details
- Year established: 2002
Highlights and features
- We've specialized in memory care for over 20 years with 99.9% resident retention
- Our continuum of care allows residents to age in place with consistent caregivers
- Maintained deficiency-free status through 15 consecutive Wisconsin state surveys
- Offer 24-hour access to rehabilitative services and in-house diagnostics
- Family-owned operation with personalized care plans for each resident
What people say
Truly caring people
Peace of mind
Family-like atmosphere
Excellent care
Secure setting
Services
Memory Care
Our specialized memory care program provides personalized support for individuals with Alzheimer's and other dementias. Residents benefit from consistent caregivers, familiar environments, and daily engagement activities designed to maintain cognitive function. The secure, home-like setting reduces stress while promoting independence and dignity throughout all stages of memory loss.
Respite Care
Respite care offers temporary support for families needing caregiver relief or seniors transitioning to permanent care. Stays range from days to months with full access to all facility services. This option provides medical monitoring, social engagement, and personalized care plans while maintaining the same high standards as our permanent residency program.
Hospice Care
Our hospice care program combines compassionate support with medical expertise for residents' final stages. Certified staff collaborate with preferred providers to create personalized comfort plans focusing on dignity and quality of life. The familiar environment and consistent caregivers ensure residents receive gentle, respectful end-of-life care.
Rehabilitative Services
In-house rehabilitative services include physical, occupational, and speech therapies delivered by licensed professionals. Daily on-site diagnostics and 24/7 access to x-ray and lab services eliminate unnecessary hospital visits. Our goal-oriented approach focuses on restoring independence while maintaining residents' comfort and safety.
Short Term Stays
Short-term housing provides flexible solutions for post-hospital recovery, caregiver vacations, or transitional care. Residents receive personalized care plans and full access to amenities during their stay. This program maintains continuity with permanent services while offering temporary support tailored to individual needs.
People
Jason Schmitz
Founder
Jason Schmitz founded Heartwood Senior Living in 2002 with a vision to create compassionate memory care communities. He oversees operations at both Wisconsin facilities, maintaining the company's person-centered care philosophy through 20+ years of service excellence.
Questions
What memory care services do you offer?
We provide comprehensive memory care for all dementia stages with consistent caregivers, secure environments, and personalized engagement activities. Services include 24/7 support, rehabilitative therapies, and end-of-life care.
How can I schedule a tour?
Call 920-955-3131 to schedule a personalized tour of our Appleton or Menasha facilities. We offer guided visits with care team introductions and meal experiences.
Do you accept short-term residents?
Yes, we offer respite stays ranging from days to months with full access to all services. This option works for caregiver relief or transitional care needs.
What makes your care unique?
Our continuum of care allows residents to age in place with familiar caregivers and environments, reducing stress while maintaining personalized care plans tailored to individual needs.
How do you support family members?
We provide regular updates, care conferences, and 24/7 family access. Our staff maintains open communication to ensure families feel informed and supported throughout their loved one's care journey.
Videos
Reviews (7)
Mary Hodgden
Jun 17, 2021
Report
Heartwood Homes intimate, secure setting has given our family complete peace of mind. The owners and staff are truly caring people, providing for their resident's physical, social and cognitive needs. The family-like atmosphere has helped our Dad feel comfortable. We went from worry to relief when he moved to Heartwood. They not only care for their residents, but families too, making sure we are kept up to date with health care changes and making helpful suggestions when needed.
Barbara Kober
Nov 10, 2020
Report
A little over two years ago at the end of December, my parents moved into Heartwood Senior Living. I had spent two weeks looking at many facilities in the Appleton area. Both of my parents were at different stages of dementia, my dad at the beginning stage and mom more advanced. Mom was 92 and Dad was 93. They were inseparable after well over 60 years of marriage. Jason, the owner, went out of his way to make sure they were able to stay together. They were given two rooms next to each other so a door could be put in allowing one room to be a bedroom. My father has since passed. He was quite a
JIm Ruzicka
Jun 13, 2020
Report
Heartwood Homes took care of my brother for 6 years. Prior to that, he was in a facility in Illinois that although caring, had so many residents that there was little personal caring.
Jason and staff always had my brothers best interests in mind. They made him feel comfortable and actually happy while he was with them. Jason was a great source for information and guidance in managing my brothers care for 7 years, through hospice, and ultimately his passing. In his final days before passing, his cognitive abilities were greatly diminished but he actually said that he knew he was well cared
Jason and staff always had my brothers best interests in mind. They made him feel comfortable and actually happy while he was with them. Jason was a great source for information and guidance in managing my brothers care for 7 years, through hospice, and ultimately his passing. In his final days before passing, his cognitive abilities were greatly diminished but he actually said that he knew he was well cared
Rita Van Groll
Jan 14, 2020
Report
For the past three years, my father Chester, was a resident of Heartwood Homes. The decision to place my dad was difficult but we soon realized that our choice of Heartwood Homes was the very best. For three years the staff loved and cared for my dad and in doing so became part of our family. I want to thank and praise Heartwood Homes and the caregivers for making my dads transition/death a time of love, respect, kindness, dignity and understanding. During his final days the Heartwood team provided excellent care of not only my dad but our entire family. The staff cried with us, hugged with us
Marcia Dawson
Aug 25, 2019
Report
A year after our mother was diagnosed with Alzheimers, my brothers and I realized she was no longer safe living independently. We visited several assisted living facilities to find the right place for our mother. We chose Heartwood Homes and during the 17 months she lived there we never had doubts about our choice. From the day she moved in, she and our family were made to feel very welcomed. The wonderful aids treated mom as if she was their mother or grandmother. She enjoyed the special attention of having her fingernails done and hair fixed. Our family appreciated the cleanliness of the
Ken Rammer
Aug 22, 2019
Report
Heartwood Homes Senior Living is an exceptional assisted living facility in Appleton, WI. Heartwood Homes gives excellent loving care to all residents. Jason Schmitz, owner of Heartwood Homes, is himself a Registered Nurse and therefore, knows the care that is necessary and the concerns of the residents. The facility is always maintained in a clean and orderly manner. The staff is excellent, always available to care for the residents and provides much comfort in dealing with difficult situations and still maintaining a positive attitude in dealing with the various lifestyles of the residents.
Heather Gruetzmacher
Jan 12, 2019
Report
An amazing memory care community for seniors! My mother in law was in Heartwood Homes until she passed away in November 2019 and we are so thankful for the caring staff and wonderful support that she (and our whole family) received from Heartwood Homes. In addition to the staff, the home is just beautifully decorated and so comfortable; we would visit for hours at a time and the staff was just wonderful to us all and made us feel so welcome. We cannot say enough about the excellent care that my mother in law received and the most wonderful staff. Would recommend Heartwood Homes to anybody that
