Business Details
50+ Years
experience
Emergency
services
Trusted Security Systems in Portland, OR
Phillips Alarm has been a trusted provider of comprehensive security solutions since 1952, serving Portland and Southwest Washington. As a family-owned business, we combine decades of experience with cutting-edge technology to deliver customized security systems for homes and businesses. Our team of licensed technicians specializes in alarm systems, fire protection, video surveillance, and access control, all supported by 24/7 professional monitoring.We prioritize local expertise, offering personalized service and rapid response times tailored to the unique needs of Pacific Northwest properties. With a commitment to quality and community, we ensure our customers receive reliable protection backed by a legacy of trust and technical excellence.
Services
Home Alarm Systems
Fire Monitoring
Video Surveillance
Access Control
24/7 Monitoring
Details
- Year established: 1952
Highlights and features
- Family-owned business serving Portland since 1952 with deep local expertise.
- Fully licensed technicians provide professional installation and maintenance.
- 24/7 monitoring ensures rapid emergency response and continuous protection.
- Customized security solutions tailored to residential and commercial needs.
- Responsive local support prioritizing customer satisfaction and transparency.
What people say
Professional and quick installers
Local and not a faceless call center
Price beat all competitors
Responsive customer service
Trusted for decades
Services
Home Alarm Systems
Our home alarm systems provide comprehensive protection against intrusions, fire, and environmental hazards. Featuring smart home integration, wireless components, and 24/7 monitoring, these systems offer remote control via smartphone apps. Designed for Pacific Northwest climates, they include advanced sensors for smoke, carbon monoxide, and flood detection, ensuring year-round reliability and peace of mind.
Fire Monitoring
Professional fire monitoring services detect smoke, heat, and carbon monoxide threats. Systems include interconnected alarms, real-time alerts, and automatic dispatch to emergency services. Commercial and residential installations feature durable sensors suited to Portland's weather, with regular maintenance ensuring optimal performance and compliance with safety standards.
Video Surveillance
High-definition video surveillance systems offer 24/7 monitoring with remote access. Features include night vision, cloud storage, and analytics for detecting people or vehicles. Commercial systems support multi-location management, while residential options integrate with smart home devices for seamless security and convenience.
Access Control
Custom access control solutions manage entry points for businesses with keypads, card readers, or biometric scanners. Systems integrate with existing security infrastructure, offering audit trails, remote management, and scalability for growing operations while maintaining strict security protocols.
24/7 Monitoring
Continuous monitoring services ensure immediate response to alarms, fires, or emergencies. Trained professionals dispatch authorities when needed, with systems designed for reliability and fast communication. Both residential and commercial clients benefit from uninterrupted protection and rapid incident resolution.
People
Casey Phillips
Owner
Third-generation leader of Phillips Alarm, Casey oversees operations and customer relations. With decades of security industry experience, he ensures the company maintains its legacy of trust while adopting modern technologies to meet evolving customer needs.
Roberta Phillips
Owner
Co-owner Roberta Phillips focuses on strategic growth and community engagement. Her leadership emphasizes maintaining family values while expanding services to address contemporary security challenges for homes and businesses.
Matt Hanley
Operations Manager
Matt manages daily operations, ensuring efficient installations and service delivery. With extensive technical background, he leads a team of technicians to uphold quality standards and customer satisfaction across all projects.
Jim Kaigh
Sales Manager
Jim directs sales efforts, helping clients design customized security solutions. His expertise in residential and commercial systems ensures customers receive tailored protection plans that align with their specific requirements.
Carli Jennings
Office Assistant Manager
Carli coordinates administrative operations and client communications. Her organizational skills ensure smooth project execution and timely support for both residential and business clients.
Questions
What types of alarm systems do you offer?
We provide residential and commercial systems including burglary detection, fire monitoring, and environmental sensors. Systems integrate smart home features and 24/7 professional monitoring for comprehensive protection.
Do you offer 24/7 monitoring services?
Yes, our 24/7 monitoring ensures immediate response to alarms, with trained professionals dispatching emergency services when needed for both home and business security systems.
Can I customize my security system?
Yes, we offer tailored solutions with components like cameras, access control, and environmental sensors. Our team works with you to design systems that match specific residential or commercial needs.
What areas do you serve?
We serve Portland, Oregon and Vancouver, Washington, providing local expertise and rapid response times for both residential and business security installations.
How long has Phillips Alarm been in business?
Since 1952, we've provided security solutions in the Pacific Northwest, evolving from an electronics repair shop to a full-service security provider while maintaining family-owned values.
Do you offer video surveillance integration?
Yes, our systems support HD video surveillance with remote access, cloud storage, and analytics. Commercial clients can manage multiple locations through centralized dashboards.
Reviews (6)
Marcie Rivera
Oct 01, 2021
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We had used another alarm company before Phillips and they were terrible, they could never fix a problem we had since the beginning and I was getting calls in the middle of the night saying our alarm had gone offline. As soon as I contacted Phillips, the rep came out and gave me an estimate to replace the existing alarm and it was installed fast and professionally. We've had them for about three months and have not had a problem. If I have questions, I reach out and they are always available and ready to assist. I highly recommend them!
Bryan Potter
Aug 26, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.
We are very glad we went with Phillips. They fully understood our needs and provided us with a product and service that is easy to use and makes sense for our business. Their customer service and installation team were both personable and professional. Thank you Phillips team.
Brad R.
Mar 01, 2021
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Phillips alarm is a fantastic company that will take care of your residence or business. They are family owned and been around since 1952. The entire team will go the extra length to make sure both installation and service are exceptional.
Jennifer Blankl
Oct 06, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!
The Phillips Alarm team is incomparable in finding you the right security solution for your hone or business. Their commitment to outstanding customer service is proven time and time again and sets them apart from the others. I proudly and highly recommend Phillips Alarm!
Ted Stark
Jun 17, 2020
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Positive:Professionalism,Responsiveness
Phillips and their team, whether it be their staff on the phone or their field installers have been first class to work with. They are always very responsive to our questions and also are looking for better solutions with our plan. Keep up the good work. Give them an opportunity, you won't be disappointed!
Phillips and their team, whether it be their staff on the phone or their field installers have been first class to work with. They are always very responsive to our questions and also are looking for better solutions with our plan. Keep up the good work. Give them an opportunity, you won't be disappointed!
Stephen T.
Apr 29, 2020
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In early to mid February I contacted Phillips for an alarm install job at my daughters home in Damascus. I told them that there was some electrical work to be done and then a Ring system to install. They told me it was no problem and put me in touch with one of their installers, Sam. I talked to Sam and he said it was no problem and even said it sounded like a pretty simple job to him. Two weeks before the job date I sent Sam via text photos of the equipment that I wanted installed and again he said that none of it presented a problem. Since I hadn't heard from Sam in the two weeks before
