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Business Details
30 Years
experience
Trusted Museum Collection Management Software
PastPerfect has been the global leader in museum collection and contact management software since 1998. Our solutions combine intuitive design with comprehensive functionality, serving over 12,000 institutions worldwide. Founded by museum professionals, we specialize in creating tools that streamline cataloging, donor management, and digital asset organization. Our team of experts in computer science and museum studies continuously innovates to meet evolving industry standards. Headquartered in Exton, Pennsylvania, we provide dedicated technical support, data conversion services, and online training to ensure seamless implementation.

With both desktop and cloud-based platforms, we empower museums to enhance operational efficiency and public engagement. Our commitment to affordability and ease of use has established us as a trusted partner in cultural preservation. We prioritize client success through customizable reporting, inventory management, and secure data solutions. Recognized for our industry-specific expertise, we collaborate with specialists in archaeology, library science, and archival management to refine our products. Our 24/7 voicemail system and prompt support team ensure reliable assistance for all client inquiries.
Services
Museum Collection Management Contact Management Software Cloud-Based Solutions Desktop Software Data Conversion Services Online Training Inventory Management Digital Asset Management Custom Reporting Tools Online Database Solutions
Details
  • Year established: 1996
Highlights and features
  • We offer software designed by museum professionals for museum professionals.
  • Our solutions combine collection and contact management in one platform.
  • We provide both desktop and cloud-based software options.
  • Used by over 12,000 museums worldwide.
  • We offer data conversion and online training services.
What people say
Intuitive interface Comprehensive features Responsive support Seamless data migration Customizable reporting
Services
Museum Collection Management
Our software provides comprehensive tools for cataloging and tracking museum artifacts, artworks, and historical items. Designed for institutions of all sizes, it streamlines acquisition, loan processes, and inventory management. The system supports digital asset integration and custom reporting, enhancing collection accessibility and organizational efficiency.
Cloud-Based Software
PastPerfect Web Edition enables remote access to collection data via any internet-connected device. This platform supports real-time collaboration across locations while maintaining robust security protocols. Features include searchable online databases and seamless synchronization with desktop operations for hybrid workflows.
Contact Management
Integrated contact management tools track donor interactions, membership tiers, and volunteer contributions. Customizable fields and automated communication features enhance relationship-building efforts. Reporting functions analyze donation patterns to optimize fundraising strategies and institutional outreach.
Data Conversion Services
We facilitate seamless transition of existing collections data into PastPerfect systems with accuracy guarantees. Our specialists handle format conversions and database restructuring to preserve data integrity. Post-migration support ensures smooth adaptation to new workflows and reporting structures.
Online Training
Self-paced video tutorials and live webinars cover all software functionalities from basic operations to advanced reporting. On-demand resources include technical tips and implementation guides. Certified instructors provide personalized training sessions to maximize staff proficiency and system utilization.
People
Richard Hilton
CEO
Richard Hilton is a computer programmer and business owner with over thirty years of experience. He co-founded PastPerfect Software, Inc. and leads its development of user-friendly museum software solutions.
Mary Parr
Co-Founder
Mary Parr brings twenty-two years of museum collection management expertise to PastPerfect. Her background in archaeology and library informatics shapes the software's compliance with industry standards for artifact documentation and archival practices.
Questions
What software solutions does PastPerfect offer?
We provide desktop and cloud-based collection management software with contact tracking, digital asset integration, and custom reporting tools for museums.
Is training available for new users?
Yes, we offer online training resources including video tutorials, webinars, and personalized sessions to ensure staff proficiency with our software.
Can I access PastPerfect remotely?
Our Web Edition allows secure access from any internet-connected device, enabling remote work and multi-location collaboration for museum staff.
Does PastPerfect support data migration?
Yes, we provide professional data conversion services to transfer existing collections data into our system while maintaining integrity and accessibility.
What technical support options exist?
Our support team assists via phone and email during business hours, with 24/7 voicemail and online resources including FAQs and troubleshooting guides.