Business Details
50+ Years
experience
Emergency
services
Your Trusted Local Provider of High-Speed Internet, Phone & Cable TV
Founded in 1949, Runestone Telecom Association has served as a member-owned cooperative dedicated to connecting communities in West Central Minnesota. Our mission centers on delivering high-speed fiber internet, reliable telephone services, and cable television with a commitment to local values and personalized support. Over 70 years, we have prioritized innovation while maintaining the trust of the neighborhoods we serve. Our team operates with transparency, integrity, and a focus on community-driven solutions. We invest in advanced infrastructure, including 24/7 on-call technicians and managed Wi-Fi systems, to ensure uninterrupted connectivity.Security and privacy remain paramount, with all employees undergoing rigorous background checks. Our board reflects the voices of the community, ensuring decisions align with local needs. As a cooperative, we reinvest in the region through initiatives like the FRS Scholarship Program. Our no-contract policy underscores our belief in earning customer loyalty daily. With headquarters in Hoffman, Minnesota, we continue to expand services while preserving the personal touch that defines us.
Services
Fiber Internet
Telephone Service
Cable Television
NVR Monitoring Systems
Business Communication Solutions
Details
- Year established: 1949
Highlights and features
- We offer 24/7 on-call technicians for immediate connectivity support.
- Our no-contract policy ensures flexibility without hidden commitments.
- Security-focused operations safeguard customer data and privacy.
- All team members undergo rigorous background checks for trustworthiness.
- Community-driven values guide every decision we make locally.
What people say
High-speed internet
Crystal-clear call quality
24/7 local support
Community-rooted provider
Strong service
Services
Fiber Internet
Runestone Telecom delivers fiber internet with speeds up to 1 Gbps, no data caps, and 24/7 local support. Plans include managed Wi-Fi routers at no extra cost. Ideal for streaming, gaming, and remote work, our service ensures seamless connectivity for households and businesses in West Central Minnesota.
Telephone Service
Reliable landline service with crystal-clear call quality, emergency 911 access, and optional long-distance plans. Features include caller ID, voicemail, and call waiting. Available with subsidized discounts for qualifying customers in West Central Minnesota.
Cable Television
Cable TV packages featuring local channels, national networks, and premium entertainment. Two options available: Broadcast Package with 35+ channels and Basic Package with 55+ channels, including ESPN and AMC. Requires internet or phone service for rural customers.
NVR Monitoring Systems
Leaseable NVR security systems with remote app access, motion alerts, and cloud storage. Monthly pricing includes equipment support and installation. Designed for home and business security with scalable camera options and professional technical assistance.
Business Communication Solutions
Hosted PBX systems for small to mid-sized businesses, featuring advanced tools like auto attendants, hunt groups, and managed networks. Services include low upfront costs, 24/7 support, and scalable voice and data solutions tailored to business needs.
People
Kent Hedstrom
Manager
Kent Hedstrom leads Runestone Telecom Association with a focus on community-driven service and technological innovation. He ensures operational excellence while maintaining the cooperative's commitment to local values and customer satisfaction.
Questions
What areas does Runestone Telecom serve?
We serve West Central Minnesota, including Barrett, Elbow Lake, Hoffman, Kensington, and surrounding communities. Check our Service Area Map for exact coverage.
Do you offer business-specific services?
Yes, we provide hosted PBX systems, voice/data solutions, and scalable internet plans tailored for small to mid-sized businesses in our service area.
Are there contracts for your services?
No contracts are required. We believe in earning your business through reliable service and transparent pricing every day.
What internet speeds are available?
We offer 100 Mbps, 300 Mbps, and 1000 Mbps (1G) fiber internet plans to meet residential and business needs with no data caps.
How can I get technical support?
Contact our 24/7 Helpdesk at 320-986-6655 for immediate assistance with internet, phone, or TV services. Local technicians are also available during business hours.
Do you provide equipment for internet service?
Yes, we include one managed Wi-Fi router at no charge with every internet plan. Additional routers are available for $3.95/month.
Reviews (1)
Jerald Barber
Sep 14, 2018
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I honestly can't complain about anything as far as Runestone Internet Service is concerned. They have good service at a fair price and good tech support.