Business Details
Trusted Family-Owned Glass Services in Banner Elk, NC
J A C K S Glass has been the premier glazing contractor in the High Country since 2012, offering custom glass and mirror solutions for residential and commercial clients. Founded by Kevin Williams, a master glazier with decades of experience, our family-owned business now operates under the leadership of Amy and Mike Jones, who have worked alongside Kevin for over a decade. We specialize in shower enclosures, insulated glass, mirrors, and innovative products like our Mirror Makeover system, combining technical expertise with personalized service. Our teams training in all aspects of glasswork ensures precision in every project, from simple replacements to complex architectural installations. Located in Banner Elk, NC, we serve Boone, Blowing Rock, Beech Mountain, and surrounding communities, prioritizing reliability and customer satisfaction.As active members of the local chamber, we maintain strong ties to our community while upholding a reputation built on repeat business and word-of-mouth referrals. Our commitment to quality is reflected in our use of durable materials and attention to detail, ensuring long-lasting results tailored to each clients needs. With a focus on innovation, we introduced the Mirror Makeover product in 2018, providing cost-effective upgrades for existing mirrors. Our family values drive our approach, treating every clients project as if it were our own. Let our expertise in glass and mirror solutions enhance your home or business.
Services
Shower Enclosures
Mirrors
Table Tops
Insulated Glass
Mirror Makeovers
Highlights and features
- We offer over a decade of experience in custom glass and mirror installations.
- Our team provides personalized service tailored to each client's unique needs.
- We specialize in innovative solutions like our cost-effective Mirror Makeover system.
- Our family-owned business prioritizes reliability and long-term customer relationships.
- We serve the High Country region with a deep understanding of local requirements.
Services
Shower Enclosures
We design and install custom shower enclosures including frameless, semi-frameless, and framed options. Our team collaborates with homeowners and contractors to create durable, stylish solutions tailored to bathroom layouts. Each enclosure uses high-quality glass and hardware for long-lasting performance.
Mirror Makeovers
Our Mirror Makeover service transforms existing mirrors with customizable frames and LED lighting options. This cost-effective solution eliminates the need for full mirror replacement while offering modern designs. Frames are moisture-resistant and available in over 60 styles for bathrooms and other spaces.
Insulated Glass
We provide insulated glass units that improve thermal efficiency and reduce noise transmission. Ideal for windows and doors, these units feature dual-pane construction with sealed edges to maintain temperature control and enhance building comfort across residential and commercial properties.
Table Tops
Custom glass table tops are crafted to fit existing furniture or new installations. Available in various thicknesses and edge treatments, our tempered glass options provide durability and elegance for dining tables, coffee tables, and specialty furniture applications.
Custom Glass
From architectural glass railings to specialty store fronts, we create bespoke glass solutions for unique projects. Our team handles complex installations requiring precise measurements and fabrication, serving both residential clients and commercial builders with code-compliant, safety-focused products.
People
Kevin Williams
Founder
Kevin established J A C K S Glass after completing a glasswork apprenticeship. He trained the current leadership team over 10+ years and remains involved in mentoring. His 40-year career focused on precision glazing techniques and customer relationships.
Amy Jones
Co-Owner
Amy transitioned from a decade-long nutrition career to manage operations in 2019. She oversees business growth and client communications, leveraging her organizational skills to maintain the company's reputation for reliability and quality craftsmanship.
Mike Jones
Co-Owner
Mike handles project estimation, material ordering, and installations. With 10 years of hands-on experience under Kevin's mentorship, he ensures technical accuracy in every job while maintaining the company's commitment to customer satisfaction and safety standards.
Questions
What glass services do you specialize in?
We specialize in shower enclosures, insulated glass, mirrors, table tops, and custom solutions like our Mirror Makeover system for residential and commercial properties.
Are you a family-owned business?
Yes, we're a family-owned business since 2012, now operated by Amy and Mike Jones who trained under founder Kevin Williams for over a decade.
Which areas do you serve?
We serve the High Country region including Boone, Blowing Rock, Banner Elk, Beech Mountain, and surrounding communities in North Carolina.
Can you help with existing mirror upgrades?
Yes, our Mirror Makeover service adds decorative frames to existing mirrors, offering a cost-effective way to modernize bathrooms and other spaces.
Reviews (5)
Dennis Johnson
Jan 29, 2022
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I highly recommend J.A.C.K.S. Glass. We purchased a home which had a wall of dark tinted mirrors stretching 25 feet high toward the cathedral ceiling. One day we entered the home to find one of the panels had fallen off the wall. Kevin Williams determined that almost all of the panels (installed over 34 years ago) were loose and could fall at any time. He advised of the extreme danger if any of other panels fell while we were in the home. He and his crew carefully removed the panels as quickly as possible without any further breakage. This was a dangerous project requiring Kevlar vests and gloves
Paul Reid
Jun 30, 2021
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They did a great job of providing glass tops for our side tables and dresser. Sized perfectly and done in a timely manner.
Pat Stokes
Apr 05, 2021
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They just did 3 bathrooms with beautiful shower enclosures! We could not be happier. Easy to work with and delivery was sooner than they said. I would use them again.
Richard Epstein
Feb 20, 2021
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Excellent installation of a shower enclosure in our home in Banner Elk NC. Personable, fast response time, very aware of COVID precautions.
Troy W.
Oct 26, 2020
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What an excellent company. From the measuring and "sales" component, to the installation today (and they showed up a few minutes early), it was nothing but perfect. The guys who came to install our new shower door were super polite, wore masks, made sure everything was perfect and cleaned up everything. Recommend them 100% and worth the wait. Great job!!!
