Business Details
12 Years
experience
Emergency
services
Your Trusted Source for Used Vehicles in Petersburg, VA
Loyalty Used Car Super Center was founded in 2014 with a commitment to creating a new kind of car-buying experience built on trust and transparency. Our dealership offers a wide selection of pre-owned vehicles, lifetime service benefits, and exceptional customer care. We prioritize community involvement and provide fair value for trades, hassle-free service, and exclusive programs like Lifetime Loyalties.Our team of certified technicians delivers expert maintenance and collision repair services across three state-of-the-art locations. With extended hours, complimentary amenities, and a 7-day exchange policy, we ensure customer satisfaction through every transaction and service visit.
Services
Used Vehicle Sales
Collision Repair
Service & Parts
Financing Options
Vehicle Trade-In
Details
- Year established: 2014
Highlights and features
- We offer Lifetime Loyalties program with free oil changes and inspections
- Our certified technicians provide expert collision repair and maintenance
- 7-day exchange policy for complete customer satisfaction
- Complimentary amenities including free coffee and WiFi during service visits
- Community-focused dealership committed to local causes and transparency
What people say
Outstanding services
Great customer service
Honest and friendly
Completed repairs promptly
Professional and personable
Services
Used Vehicle Sales
We offer a vast inventory of 293+ certified pre-owned vehicles with transparent pricing and fair trade-in values. Our selection includes trucks, SUVs, sedans, and coupes under $10,000. Every purchase includes Lifetime Loyalties benefits at no extra charge.
Collision Repair
Our three state-of-the-art collision centers provide expert accident repair with insurance claim assistance. Technicians use advanced diagnostics to restore vehicles to factory specifications. Customers receive regular updates throughout the repair process.
Service & Maintenance
Factory-trained technicians perform oil changes, inspections, and repairs using genuine parts. Lifetime Loyalties members receive free scheduled maintenance. Amenities include complimentary coffee, WiFi, and rental cars during service.
Financing Options
We offer simple, fast financing solutions with flexible terms. Our finance center helps customers secure approval for new or used vehicle purchases. Transparent payment calculators assist with budget planning.
Trade-In Appraisal
Our team provides instant trade-in offers based on current market values. The process includes a thorough vehicle inspection to maximize your trade allowance toward any purchase.
People
Dave Perno
President
Dave Perno acquired Priority Automotive Richmond in 2014 and rebranded it as Loyalty Used Car Super Center. He leads with a vision of trust-based customer relationships and community commitment.
Questions
What is Lifetime Loyalties?
Lifetime Loyalties is our exclusive program offering free oil changes, inspections, towing, and engine guarantees for as long as you own your vehicle.
Do you have a vehicle exchange policy?
Yes, we offer a 7-day exchange for any car of equal or greater value if you're not completely satisfied.
What services do you offer?
We provide used vehicle sales, collision repair, maintenance services, financing options, and trade-in appraisals at our Petersburg, VA location.
Are financing options available?
Yes, our finance center offers simple, fast approval processes and transparent payment calculators to help customers budget for their purchase.
What are your business hours?
We're open Monday-Wednesday 9 AM-9 PM, Saturday 9 AM-7 PM, and Sunday 12 PM-5 PM. Closed Thursdays and Fridays.
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Reviews (5)
Carol Jewell
Nov 19, 2021
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These guys spent hours working with me to get the best deal ever. I got a better deal than I told them I wanted and would take. Church mates and coworkers have shopped here and everybody has only good things to say. I'm in total agreement and would recommend this company to anyone.
Vicki Parrish
Nov 15, 2021
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Sorry to be negative but I have problems every time I take my car in. The staff is great but when it comes to oil change and inspections it is not so great. Went in for oil change and my husband checked the oil a week later and it was a quart low. The car only has 45,000 miles on it and I know it isn't burning oil. Either the oil wasn't changed or not enough oil put in it. Also my husband checked fluids and my brake fluid was down to the low mark and my coolant reservoir was empty. My windshield wiper reservoir was empty also. They claim they topped all fluids off but they didn't. This has happened
Edna Moore
Sep 23, 2021
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Customer service in Petersburg not good. Wanted to buy a car. They treat you like you don't have good sense. No respect.
F. M. F. Y. O. G. I.
Jul 18, 2021
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They got the best mechanic in the area like really, I let absolutely no one else work on my vehicles but Jonathan west, you always can tell when someone actually cares about and takes pride in their work need some work done ask for him, plus he's a state inspector
Angel Duke
Jan 08, 2021
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Recently bought a used car from Loyalty Toyota and before signing papers noticed the bumper was a different color than the rest of the car. It had been in a wreck that was not reported to insurance so it was not in the carfax. Luckily before signing the dealership agreed to have it fixed along with a piece on the side that was sticking out. Was told to bring it to this place. After about two days picked it up not only did they do an amazing job on the bumper and fixed the side piece, they cleaned my car and filled it back up. This place is amazing and I recommend getting any work you need done
