Business Details
Trusted Hearing Aid Services in Missouri
Quality Choice Hearing Aid Center has been dedicated to improving lives through advanced hearing solutions since our founding. Our state-licensed Hearing Instrument Specialists combine cutting-edge technology with personalized care to address individual hearing needs. We offer comprehensive audiometric testing, tailored hearing aid fittings, and ongoing maintenance services to ensure long-term satisfaction.Our commitment to customer-centric care includes financing options, a free trial program, and a no-charge service plan for hearing aid owners. With two convenient locations in Dexter and Poplar Bluff, Missouri, we provide accessible, expert-driven solutions for individuals seeking to enhance their quality of life through better hearing.
Services
Hearing Testing
Hearing Aid Fitting
Device Maintenance
Trial Program
Repairs
Highlights and features
- Our state-licensed specialists provide personalized hearing assessments
- We offer a risk-free Flex:trial program for hearing aids
- Comprehensive after-sales service includes free annual checkups
- Financing options available for all hearing aid purchases
- Two convenient locations serving Dexter and Poplar Bluff areas
What people say
Outstanding service
Patient and answered all questions
Knowledgeable and friendly staff
Life-changing results
Convenient locations
Services
Hearing Testing
Our comprehensive hearing evaluations use state-of-the-art equipment to assess hearing loss severity and type. The process includes otoscopic exams, tympanograms, and speech testing to create accurate hearing profiles. Results guide personalized treatment recommendations while considering lifestyle factors and medical history.
Hearing Aid Fitting
We program hearing aids using individual audiometric data to optimize sound clarity and comfort. Our specialists use speech mapping technology to verify proper device calibration. Follow-up adjustments ensure optimal performance based on real-world usage experiences in various listening environments.
Device Maintenance
Purchased devices receive a lifetime service plan with quarterly cleanings, annual screenings, and necessary adjustments. Our maintenance program prevents common issues caused by earwax buildup and moisture exposure. We provide ongoing support to maintain device functionality throughout its lifespan.
Trial Program
The Flex:trial program allows prospective users to experience hearing aids in real-life situations before purchase. Participants receive customized devices for workplace, home, and social testing. The 30-day trial includes professional support and no financial obligation if devices aren't purchased.
Repairs
We offer in-house repairs for out-of-warranty devices and coordinate lab services for complex issues. Extended warranty options protect against future repair costs. Our technicians handle all maintenance needs regardless of original purchase date or manufacturer.
People
Mary
Hearing Instrument Specialist
Mary has served as a licensed Hearing Instrument Specialist since 2008. She joined Quality Choice Hearing in 2004 and focuses on personalized patient care. Her expertise includes device maintenance and troubleshooting.
Cindy
Hearing Instrument Specialist
Cindy brings extensive audiological experience to our Dexter location. She specializes in patient education and provides compassionate support during the hearing aid selection process. Her approach emphasizes clear communication and informed decision-making.
Questions
What hearing aid brands do you offer?
We carry Unitron, Phonak, Signia, StarKey, and Resound hearing aid brands with various technology levels and price points.
Do you provide hearing tests?
Yes, we conduct comprehensive audiometric evaluations including otoscopic exams, tympanograms, and speech testing using digital equipment.
Is financing available for purchases?
We offer financing options for all hearing aid purchases to accommodate different budget requirements.
What after-sales support do you provide?
All purchases include a lifetime service plan with quarterly cleanings, annual screenings, and free adjustments.
Do you have a trial period for devices?
Our Flex:trial program allows 30-day home testing of customized hearing aids with no purchase obligation.
Where are your locations?
We serve patients at 1615 Bus. Hwy 60 W. Suite F, Dexter, MO 63841 and 2725 N. Westwood Blvd. #3, Poplar Bluff, MO 63901.
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Reviews (2)
Amanda Berry
Jul 10, 2018
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Owner was very rude. She treated my elderly mother and I with so much disrespect. I'm not sure if she was having a very day and we were just bystanders of that. But I will never go there, or send anyone I know there.
Dave Green
Jun 30, 2018
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I have worked with these folks for years and have been extremely satisfied with both their products and their services. They actually want to HELP you as opposed to just sell stuff. OUTSTANDING service and care.