Covina Appliance

Business Details

Your Trusted Appliance Repair Experts in Covina, CA

Covina Appliance is a family-owned business that has served Covina and surrounding areas for over 46 years. Our commitment to exceptional customer service and top-quality repairs is supported by a professional team of factory-trained technicians. We specialize in same-day service for most domestic brands of washers, dryers, refrigerators, dishwashers, ovens, and cooktops, ensuring reliable solutions for residential appliance needs. Our technicians undergo background checks and drug screenings, prioritizing both service excellence and customer safety. With a legacy dating back to 1968 through founder Glean Kerr's original refrigeration business, we maintain a focus on personalized service, competitive pricing, and genuine factory parts.

Our pandemic-era safety protocols include daily temperature checks, PPE usage, social distancing, and thorough disinfection practices. Customer satisfaction remains our primary goal, reflected in our 46-year history of loyal clientele and positive community reputation. We offer a $15 discount on completed repairs, free service calls with repairs, and senior discounts, operating Monday through Friday from 8:00 AM to 4:30 PM.

Services

Washer Repair Dryer Repair Refrigerator Repair Dishwasher Repair Oven Repair

Highlights and features

Family-owned business serving Covina for over 46 years
Factory-trained technicians for major domestic appliance brands
Same-day service available until daily schedule fills
Technicians undergo background checks and drug screenings
Comprehensive pandemic safety protocols with CDC compliance

What people say

Same day service Professional technicians Friendly staff Quick repairs Would recommend

Website

Update Listing

Services

Washer Repair

Expert diagnosis and repair for all major washer brands. Our technicians address issues with motor functions, water drainage, and electronic controls using genuine factory parts. Most repairs completed during first visit with transparent pricing quoted beforehand.

Refrigerator Repair

Comprehensive fridge repair services for temperature regulation, compressor issues, and ice maker malfunctions. We service all domestic brands with same-day availability, using authentic replacement components to ensure lasting performance and energy efficiency.

Dryer Repair

Professional troubleshooting for gas and electric dryers including heating element replacement, vent cleaning, and drum repairs. Our certified technicians complete most service calls within 2 hours, restoring functionality to your essential laundry equipment.

Dishwasher Repair

Specialized repair for dishwasher leaks, drainage problems, and motor failures. We service all major brands with immediate diagnostics and same-day parts replacement, minimizing kitchen disruption while maintaining manufacturer warranty standards.

Oven Repair

Precision repair for gas and electric ovens including temperature calibration, igniter replacement, and electronic control board fixes. Our factory-trained technicians ensure safe gas line connections and restore proper heating performance for residential cooking appliances.

People

Stephanie Kerr

President

Stephanie Kerr leads Covina Appliance with 46 years of industry experience, maintaining her family's legacy of quality service. She oversees daily operations and ensures customer satisfaction through rigorous technician training and service standards.

Nicole

Customer Service Manager

Nicole manages customer service operations, prioritizing prompt appointment scheduling and clear communication. With over a decade at Covina Appliance, she ensures efficient resolution of appliance repair needs while maintaining high service standards.

Claudia

Customer Service

Claudia provides front-line customer support, coordinating service appointments and addressing client inquiries. Her 8 years with the company contribute to the team's reputation for friendly, efficient service delivery.

Annalisa

Customer Service

Annalisa assists customers with scheduling and service coordination, drawing on her 6 years of appliance repair industry experience. She helps maintain Covina Appliance's 46-year tradition of personalized customer care.

Aaron

Technician

Aaron performs appliance repairs with factory-certified expertise, specializing in diagnostic troubleshooting and same-day fixes. His technical proficiency with major brands contributes to Covina Appliance's reputation for reliable service completion.

Questions

What services does Covina Appliance offer?

We repair washers, dryers, refrigerators, dishwashers, and ovens from most domestic brands. Our factory-trained technicians use genuine parts for lasting repairs with same-day service availability.

Are your technicians qualified?

All technicians undergo background checks, drug screening, and factory training. With average experience of 10+ years, our team meets strict certification standards for major appliance brands.

Do you offer emergency repairs?

We provide same-day service Monday-Friday until our schedule fills. While not 24/7 emergency service, we prioritize urgent appliance failures during regular business hours.

How do you handle service during health crises?

We follow CDC guidelines with temperature checks, PPE usage, social distancing, and equipment disinfection. Our pandemic protocols ensure safety for both customers and technicians.

What areas do you service?

We serve Covina and the Greater San Gabriel Valley, including nearby cities. Call to confirm service availability in your specific location.

What warranties do you offer?

We provide written guarantees for all repairs using genuine factory parts. Labor warranties cover our workmanship, with specific terms provided at the time of service.

Reviews (4)

Write a Review

Dave E.

Oct 09, 2021 Report

Once again Covina Appliance comes in and quickly diagnoses and fixes a 20 year old Maytag Atlantis dryer!!!!!!!!! The dryer stopped blowing hot air and the service man Aaron mentioned it was probably 1 of 3 things. And of course it was one of the 3 and had the parts on hand and fixed it. He also vacuumed the inside of the unit and now it works great. Thanks again!!!!!

Douglas M.

Sep 02, 2021 Report

Worst customer service I've ever encounter called Wednesday afternoon n was told to my wife they were going to be there in 30 min well it's Friday n I'm still waiting yeah right No phone call no show do your self a favor call someone that's reliable n professional don't waste your time calling these clowns who like to waste customer s time n hopes

Rolando A.

May 25, 2021 Report

Our dryer broke down Saturday, running but no heat. So I called my regular technician Danny but unfortunately his bussiness close maybe due to the pandemic. So I found Covina Appliance in "Yelp" and talked to Nicole today and nice of her to set us up for today, same day service. Story short, Aaron, the technician that worked there for 20 years arrived and amazingly finished the repairs in less than 10 minutes. I was about to cook some popcorn to watch but just like "Tyson" he was already done replacing the dead fuse and broken thermostat. Impressive!!! He even cleaned behind

Larry H.

May 02, 2021 Report

Nicole was great on the phone setting up the appointment and Archie, the technician, replaced the door switch for my dryer deftly. I have complete satisfaction with this company and have no reservation in calling them again for future needs. However, be advised that your location, such as Montebello, may be outside of their normal service area but they will do it if you are close to, even if not in, their territory. So, be specific about your address when requesting service.