Business Details
38 Years
experience
Trusted Appliance Repair Services in Omaha Since 1988
Hometown Hero Appliance Repair has been a trusted name in appliance repair since 1988, rooted in Omaha and serving the Midwest with unwavering dedication. Founded in a family home, weve grown into a regional leader while maintaining our commitment to personalized service and technical excellence. Our team of certified technicians specializes in repairing all major appliances, including refrigerators, ovens, washers, dryers, and dishwashers, with a focus on speed, accuracy, and customer satisfaction. Authorized by leading brands like GE, LG, and Samsung, we combine manufacturer-backed expertise with a local touch, offering same-day appointments, virtual diagnostics, and a 3-month guarantee on parts and labor.Our preventative maintenance programs, such as dryer vent and condenser cleaning, help homeowners avoid emergencies and extend appliance lifespans. With a proven track record of 2,000+ reviews and a 4.9 rating, we prioritize transparency, fair pricing, and 24/7 support to ensure every client receives reliable solutions tailored to their needs.
Services
Refrigerator Repair
Oven & Range Repair
Washer & Dryer Repair
Dishwasher Repair
Dryer Vent Cleaning
Condenser Cleaning
Ice Machine Cleaning
Virtual Diagnostics
Preventative Maintenance
Parts Replacement
Details
- Year established: 1988
Highlights and features
- We offer 35+ years of specialized expertise in appliance repair across the Midwest.
- Our technicians are factory-authorized to service leading brands like GE, LG, and Samsung.
- We guarantee repairs with a 3-month warranty on all parts and labor.
- Same-day and virtual diagnostic appointments ensure quick, convenient service.
- Preventative maintenance programs reduce fire risks and extend appliance lifespans.
What people say
Professional technicians
Same-day service
3-month guarantee
Clear diagnostics
Friendly staff
Services
Refrigerator Repair
Our certified technicians diagnose and repair all refrigerator brands, including GE, LG, and Samsung. Common fixes include compressor replacements, temperature control issues, and ice maker repairs. We offer a 3-month warranty on parts and labor, ensuring long-term reliability for your food storage needs.
Oven & Range Repair
Specializing in gas and electric ovens, ranges, and cooktops, we address ignition failures, uneven heating, and control panel malfunctions. Authorized by brands like Bosch and Thermador, our repairs restore safe, efficient cooking with a 3-month guarantee.
Washer & Dryer Repair
We fix all major washer and dryer brands, resolving drainage issues, motor failures, and heating problems. Our technicians carry genuine parts for same-day repairs and offer preventative maintenance to avoid costly breakdowns.
Dryer Vent Cleaning
Professional dryer vent cleaning reduces fire risks and improves efficiency. Our technicians remove lint buildup, inspect for blockages, and recommend upgrades to rigid piping for long-term safety and performance.
Virtual Diagnostics
For $49, our technicians conduct 15-minute virtual appointments to diagnose issues via smartphone. This service identifies repair needs or replacement recommendations, with fees applied to in-home visits if pursued within 30 days.
People
Todd Daganaar
President
Todd Daganaar leads Hometown Hero Appliance Repair with over 20 years of industry experience. A third-generation technician, he prioritizes customer-centric service and technical excellence while maintaining the companys family-owned values since 2012.
Enrique Espinoza
Vice President
Enrique Espinoza oversees service operations, ensuring exceptional customer experiences and team morale. With a background in appliance repair, he combines technical knowledge with a commitment to community-focused business practices.
Greg
Parts Manager
Greg manages our parts inventory with 30+ years of supply chain expertise. His focus on quality control ensures technicians have access to genuine manufacturer parts for reliable, long-lasting repairs.
Questions
What areas do you service?
We serve Omaha, Lincoln, Des Moines, and Kansas City, with plans to expand based on customer demand.
Do you offer a warranty on repairs?
Yes, all labor and parts include a 3-month guarantee for your peace of mind.
Can I schedule a virtual diagnosis?
Yes, our $49 remote visits allow technicians to diagnose issues via smartphone, with fees applied to in-home service if needed.
What payment methods do you accept?
We accept credit cards (with a 3% convenience fee), checks, and cash for all services.
Are your technicians certified?
Yes, all technicians are factory-authorized and trained to service major appliance brands.
Reviews (5)
Mike R.
Dec 13, 2021
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My new LG washing machine, because my water softener broke, and the resin leaked out, and stopped my washer from working! Ali from NHA came out and replaced the unit that caused it to stop working! all under warranty. He was the best repair person I've ever used! A really great company! I will use again for any appliance repair. Even the local office person, was very kind.
Thanks
Thanks
Ross P.
Oct 22, 2021
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Derek came out to check our leaking dishwasher. After a thorough check and explanation of what was going on, we were satisfied. No games or sketchy sales tactics. He was very friendly and professional, and we'll be using Derek and NHA again!
Robert Sather
Sep 01, 2021
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I got accurate information on the part I needed and appropriate length of time between order and arrival.
Mark H.
Jun 22, 2021
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Had a Dryer on the fritz after almost 9 years of service.
Called Nebraska Home Appliance and scheduled them to work on the dryer, as well as check a drain hose on the washer. Our repair man, Mark, was very friendly and gave us a well worth it estimate for repairs. Could change the drain hose and the part for the dryer would be available the following Monday (it was friday that he came to give the estimate). Also besides replacing the drain hose, he noticed the tall drain the hose runs into appeared to be clogged and asked if we need a plumber referral. We rent, and he gave us an invoice that
Called Nebraska Home Appliance and scheduled them to work on the dryer, as well as check a drain hose on the washer. Our repair man, Mark, was very friendly and gave us a well worth it estimate for repairs. Could change the drain hose and the part for the dryer would be available the following Monday (it was friday that he came to give the estimate). Also besides replacing the drain hose, he noticed the tall drain the hose runs into appeared to be clogged and asked if we need a plumber referral. We rent, and he gave us an invoice that
Matt E.
Jun 19, 2021
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GE dishwasher was out of order and the kids were getting tired of in engaging social dishwashing hour so it was time to call in Nebraska Home Appliance. They have serviced our washer machine in the past at a reasonable price with great Cust care. Please note that I'm a DIY where it makes sense.
Derek arrived and was personable, respectful, and stayed on task to address the dishwasher in a timely manner while holding a great conversation. I will use again and recommend.
Derek arrived and was personable, respectful, and stayed on task to address the dishwasher in a timely manner while holding a great conversation. I will use again and recommend.
