Business Details
Luxury Flooring Outlet in Wilmington, NC
Williams Carpet Outlet has been a trusted family-owned business in Wilmington, NC, for over 50 years. Founded on the principles of quality, value, and exceptional service, we specialize in luxury flooring solutions at outlet prices. Our team, led by owner Patricia Williams, combines decades of industry expertise with a commitment to staying ahead of design trends, ensuring customers receive both style and durability. We offer an extensive inventory of carpets, hardwood, luxury vinyl plank and tile, rugs, and tile flooring, all available at up to 70% off retail pricing. Our in-house design experts provide personalized guidance to match flooring with individual lifestyles, while our professional installation crews guarantee precision and lasting performance.We pride ourselves on transparency, offering financing plans with 18 months of deferred interest and custom rug design services tailored to unique spaces. With over one million square feet of flooring options in stock, we serve Southeastern North Carolina with a focus on customer satisfaction. Our dedication to the community is reflected in discounts for veterans and senior citizens, reinforcing our role as a local tradition. From selection to installation, we ensure every project is completed with care, making luxury flooring accessible and stress-free.
Services
Design Services
Installation
Custom Rug Design
Financing
Luxury Vinyl Plank
Luxury Vinyl Tile
Carpet Flooring
Hardwood Flooring
Rugs
Tile Flooring
Highlights and features
- Over 50 years of flooring expertise serving Wilmington.
- Expert in-house design and installation teams.
- Financing plans with 18 months deferred interest.
- Custom rug design services tailored to your space.
- Largest flooring inventory in Southeastern North Carolina.
Services
Luxury Vinyl Plank
Luxury vinyl plank (LVP) mimics the look of hardwood with waterproof durability. Ideal for high-traffic areas, it resists scratches and dents while offering comfort underfoot. Our selection includes top brands like COREtec and Shaw at outlet pricing.
Custom Rug Design
Create bespoke rugs from any in-stock carpet, tailored to your space's size, shape, and style. Add borders or non-slip backing for safety and elegance. Perfect for unique rooms or stair runners.
In-House Installation
Professional crews install all flooring types with precision, ensuring accurate measurements and seamless finishes. Backed by decades of experience, we guarantee lasting beauty and performance for every project.
Financing Plans
Flexible financing options with 18 months of deferred interest help make luxury flooring affordable. Apply in-store to start your project without upfront cost concerns.
Design Consultations
Expert designers assist with color, texture, and layout choices to align flooring with your home's aesthetic. Services include personalized guidance and sample selections to simplify decision-making.
People
Patricia Williams
Owner
Patricia Williams leads the family-owned business, leveraging decades of industry experience to source trend-forward flooring at competitive prices. She prioritizes customer-centric service and community engagement.
Questions
What flooring options are available at Williams Carpet & Flooring Outlet?
We offer luxury vinyl plank and tile, carpet, hardwood, rugs, tile, cabinets, and countertops. All products are available at up to 70% off retail pricing.
Do you provide installation services?
Yes, our professional in-house crews install all flooring types, ensuring precise measurements and durable finishes for lasting results.
Can I get a custom rug designed?
Yes, we create custom rugs in any size, shape, or design from in-stock carpets, including borders and non-slip backing options.
Are financing options available?
Yes, we offer financing plans with 18 months of deferred interest to make luxury flooring accessible and affordable.
What discounts do you offer?
We provide exclusive discounts for veterans and senior citizens, along with everyday outlet pricing up to 70% off retail.
Where are you located?
Our showroom is at 1808 Castle Hayne Road, Wilmington, NC 28401, with ample in-stock inventory ready for immediate pickup.
Reviews (4)
Kendra Irvin
Aug 17, 2021
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Very professional staff and wonderful selections! Patricia Williams is an Amazing owner! Ms Loretta and Stuart were also great to work with. I definitely recommend them for all your flooring needs!!
Gibby Fletcher
Feb 19, 2021
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We try our best to support a small business but not this one anymore! We brought flooring for our whole house. Thought the owner knowledge was great until we had our vinyl plank and carpet installed. The vinyl plank scratches easily and carpet in the master bedroom was laid wrong and within a year, the carpet looked totally worn out. Ive tried numerous calls and emails since 4/2020. She promised to come look at our carpet, never called or showed up. Its been over 2 years, I even called supposedly her son, which now she said she doesnt have but I have his business card. Definitely, the
Johnnetta Wells
Jun 09, 2019
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Williams Carpet in Castle Hayne gave me bad service. My husband and I went to get new flooring and we ask them do they do sub-floors they said yes We understand due to hurricane Florence they are backed up we waited weeks for them never them on when they going to do our floor kept calling they kept giving us the run arounds after four weeks they finally came out to the the sub-floor when they did a terrible job my trying to tell one of the contractor's about the sub-floor one got rude in my own house!! They left it undone.We call the office the next day to tell them about Now they going to say
Sandra Hall
Sep 23, 2017
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Unlike most of the other people that reviewed the commercial, I am reviewing the carpet and the experience that I had with Williams Carpet. The staff was very knowledgeable of the product that I was looking at. Yes, I did shop around Wilmington at other carpet/flooring stores but came back because I like what Williams Carpet had and nobody else could beat the price. My installers were great. They were there on time and worked very hard until the flooring was installed and made sure before they left that I was pleased with it. And yes, I would definitely recommend them!
