Business Details
26 Years
experience
Emergency
services
Your Trusted Partner for Sustainable Janitorial Services
Innovative Cleaning Services (ICS) is a women-owned industry leader in janitorial services founded in 2000 with a mission to transform the cleaning industry through transparency, sustainability, and a Culture of Care. Our organization prioritizes customer satisfaction, environmentally responsible practices, and employee well-being. We pioneered daytime cleaning solutions that benefit both clients and custodians while maintaining rigorous standards for operational excellence. With decades of combined industry expertise, our team delivers customized commercial cleaning programs across Los Angeles, Orange County, and Irvine. Our services include specialized healthcare cleaning, biotech facility maintenance, construction cleanup, and sustainable floor care solutions.We maintain GreenGuard certification and Healthy High-Performance Cleaning (HHPC) credentials, demonstrating our commitment to safe, effective cleaning methodologies. Our reverse pyramid organizational structure places frontline workers at the top, ensuring direct accountability and fostering a supportive workplace culture. Through initiatives like our See You Safe Program, we promote workplace safety through positive reinforcement rather than punitive measures. Our transparent cost analysis and dedicated client communication channels ensure complete visibility into service delivery and expenditures.
Services
Janitorial Services
Day Cleaning
Carpet Cleaning
Construction Cleanup
Healthcare Cleaning
Window Washing
Pressure Washing
Upholstery Cleaning
APPA Audits
LEED Certification
Details
- Year established: 2000
Highlights and features
- Founded in 2000 with 20+ years of industry expertise
- Women-owned business with customized cleaning solutions
- GreenGuard-certified sustainable cleaning processes
- Pioneers of energy-efficient daytime cleaning programs
- Reverse pyramid organizational structure prioritizing frontline workers
Associations and certifications
- GreenGuard Certified
- CIMS Certified
- HHPC Certified
Services
Janitorial Services
Our comprehensive janitorial services provide daily maintenance for commercial facilities including office buildings, healthcare centers, and biotech labs. We implement Healthy High-Performance Cleaning standards with GreenGuard-certified products to ensure safe, sustainable environments. Our customized programs include detailed cost analysis and dedicated account management for transparent operations.
Day Cleaning
Our innovative daytime cleaning solutions reduce energy consumption by up to 8% while improving worker safety and client interaction. This approach allows immediate issue resolution and fosters better communication between custodians and building occupants. HHPC Day certification ensures adherence to the highest industry standards for daytime operations.
Construction Cleanup
Specialized construction and restoration cleanup services address job site debris removal and surface preparation. Our trained technicians handle both interior and exterior cleaning requirements using eco-friendly methods. We coordinate with contractors to ensure timely completion meeting all occupancy standards and safety regulations.
Healthcare Cleaning
Dedicated healthcare facility cleaning maintains strict infection control protocols and compliance with medical industry standards. Our certified staff uses hospital-grade disinfectants and color-coded microfiber systems to prevent cross-contamination. We implement customized cleaning schedules that accommodate facility operational requirements while maintaining sterile environments.
APPA Audits
Professional APPA audits evaluate cleaning effectiveness through standardized measurement systems. Our auditors conduct comprehensive facility inspections using key performance indicators to assess cleanliness standards, equipment maintenance, and operational efficiency. These assessments help clients optimize cleaning programs and achieve measurable quality improvements.
Questions
What areas do you service?
We provide janitorial services throughout Los Angeles, Orange County, and Irvine with customized solutions for commercial facilities.
Are your cleaning products environmentally friendly?
Yes, all our cleaning chemicals are GreenGuard Certified and selected for maximum safety and environmental sustainability.
Do you offer emergency cleaning services?
Yes, we provide emergency cleanup services for unexpected situations with rapid response times and specialized equipment.
What is your approach to worker safety?
Our See You Safe Program rewards safe practices while ongoing training ensures all staff follow strict safety protocols.
How do you ensure service quality?
We conduct regular APPA audits, maintain HHPC certification, and provide detailed performance reports with measurable KPIs.
What makes you different from other cleaning companies?
Our reverse pyramid structure prioritizes frontline workers, while our Culture of Care ensures exceptional service quality and employee satisfaction.
Reviews (1)
Ariel Burley
Dec 14, 2021
Report
I didnt not have a very good experience with ICS. I would consistently have issues with the cleaning job, send a picture with description over to the account manager (Adelina), and consistently did not have the problem fixed. They seemed to have an issue with cleaning the glass - they was always smears, cleaning off counters in our kitchen, etc. When the account manager would come for her quality control check, I would bring up everything I wanted done and she would just say oh we cant do that because of this or that... Not a problem solving approach. I did not have a good experience
