MD Restoration

Business Details

24 Years

experience

Emergency

services

Your Trusted Partner for Emergency Water Extraction and Restoration Services in Honolulu

MD Restoration has been a trusted name in Hawaii's restoration industry since 2002. Founded as MD Cleaners LLC, we've grown to become the islands' premier disaster recovery firm with 85 team members and 60 vehicles. Our 24/7 emergency services cover water extraction, mold remediation, fire damage restoration, and asbestos abatement. As an IICRC-certified firm with ACAC-certified specialists on staff, we combine technical expertise with personalized service.

Our family-owned business maintains a customer-first culture while delivering comprehensive solutions from initial mitigation through complete reconstruction. With 23 years of local experience, we've built a reputation for rapid response, detailed documentation, and seamless insurance coordination.

Services

Emergency Water Extraction Mold Remediation Fire Damage Restoration Carpet Cleaning General Contracting Asbestos Abatement

Details

Year established: 2002

Highlights and features

24/7 emergency response with 30-minute arrival guarantee on Oahu
IICRC-certified technicians with ACAC-certified specialists on staff
23 years of local experience handling complex restoration projects
Comprehensive services from mitigation through complete reconstruction
Detailed documentation and insurance claim expertise

Associations and certifications

IICRC
ACAC

What people say

24/7 emergency availability Professional and knowledgeable staff Detailed insurance documentation Expertise in water remediation Seamless service from start to finish

Website

Update Listing

Services

Emergency Water Extraction

Our 24/7 water extraction service responds to emergencies across Oahu with guaranteed 30-minute arrival. Using industrial equipment, we remove standing water and implement mitigation strategies to prevent secondary damage. Our technicians document every step for insurance purposes while prioritizing occupant safety and property preservation.

Mold Remediation

We address mold issues with ACAC-certified specialists and advanced containment protocols. Our process includes source identification, HEPA vacuuming, antimicrobial treatment, and structural drying. We provide comprehensive documentation for insurance claims while ensuring safe, thorough remediation that meets industry standards for indoor air quality.

Fire Damage Restoration

Our fire restoration service includes soot removal, odor elimination, and structural drying. We handle content inventory, pack-out services, and complete reconstruction. Our team coordinates with insurance adjusters while implementing safety measures for hazardous materials, ensuring thorough recovery from smoke and water damage.

Asbestos Abatement

We safely remove asbestos-containing materials using EPA-recognized practices. Our licensed professionals implement containment barriers, perform HEPA filtration, and dispose of materials at approved facilities. We provide pre-remediation assessments and post-remediation clearance testing to ensure compliance with Hawaii's environmental regulations.

General Contracting

As licensed general contractors, we handle complete reconstruction after disaster events. Our services include drywall repair, flooring replacement, and full-scale renovations. We use Xactimate software for insurance estimates and maintain seamless transitions from mitigation to final construction, ensuring comprehensive property recovery.

People

Mark Harris

CEO & Founder

Mark Harris co-founded MD Restoration in 2002 with his wife Arlene. With over two decades of industry experience, he leads the company's strategic direction while maintaining hands-on involvement in major projects. His leadership has grown the business to 85 employees and 60 vehicles.

Arlene Harris

Co-Owner

Arlene Harris co-founded MD Restoration with Mark in 2002. She oversees operations and client relations, ensuring the company maintains its customer-first culture during growth. Together with Mark, she has built the business into Hawaii's premier restoration firm while raising their four children.

Questions

What emergency services are available 24/7?

We provide 24/7 water extraction, fire damage cleanup, and mold remediation services across Oahu with guaranteed 30-minute response times.

Are your technicians certified?

Our team includes IICRC-certified technicians and ACAC-certified specialists in mold remediation and indoor environmental quality.

How do you handle insurance claims?

We document all work for insurance claims, use Xactimate software for estimates, and coordinate directly with adjusters to streamline the process.

What areas do you serve?

We provide emergency services island-wide on Oahu with primary operations in Honolulu and surrounding communities.

Can you handle complete property restoration?

As licensed general contractors, we manage full restoration projects from initial mitigation through final reconstruction.

How do you ensure safety during remediation?

We follow OSHA standards and industry best practices, including proper containment, PPE use, and HEPA filtration during all remediation work.

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Reviews (6)

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Stephen Y.

Jan 16, 2022 Report

MD Restoration is a great company, I offer them my highest recommendation. Do not call anyone else. MD Restoration will respond within an hour, they are prompt, well trained, courteous and knowledgeable. They save our home. Early in December with the thunderstorms the storm drains back flowed and in a short 10 minutes our backyard went from a few inches of ponding to 8 inches of water inside our home. The next day we called MD Restoration. What a lifesaver. Yonelle and Chris were here in less than an hour (after being told by another company that they were too busy to send out a team).

Yusaku I.

Dec 10, 2021 Report

MD Restoration worked very hard to meet the deadline. They treated and repaired promptly and sent us reports daily basis, they really went above and beyond. Thank you, Garrett, Andy, Brandy and Blake for your cooperation.

J. S.

Dec 08, 2021 Report

When my water heater sprung a leak, MD Restoration was there to clean up and dry out all my walls before any mold could start. Paul and Ryan were knowledgable and friendly. The techs: Yonell, AJ and Jerald were very helpful. Yonell would check in daily and when she was here she had professionalism, personality and efficiency down to a science. Highly recommend! Thank you, MD Team!

Justin S

Debbie L.

Dec 01, 2021 Report

I had a completely positive experience working with MD Restoration to have my sofa upholstery cleaned. I would not hesitate to recommend their services. The carpet cleaning manager, Paul Kaminaka was helpful, responsive , and very pleasant. Russall and Mark were the restoration technicians who performed the cleaning. They explained the process, protected my floors, and were very professional. They did a great job. Mahalo!

Mandy M.

Nov 12, 2021 Report

Five stars to russall and Marc. They came out to do deep clean my couch on 11/5 and did an amazing job. There were two deep marks on my ottoman that I couldn't get out but they got it out. They gave amazing service. Thank you to their manager as well for getting me set up with them and working with my schedule.

Shannon W.

Nov 04, 2021 Report

I should start by saying that I have been in the restoration industry for the past 18 years. I recently moved to Oahu and needed my upholstery cleaned. I contacted MD restoration and was told Paul the manager would call me back... to my surprise, he did within 5 minutes!!! I was impressed. I sent him photos of my furniture and he gave me a quote and scheduled me for the following week! Wow, that's great service! Then the day before they were scheduled to come, Paul called to confirm! Wow! The crew Russall and Mark arrived on time and called when they were 5 minutes away. Again, wow! When