Business Details
Emergency
services
Investigative Case Management Software
CROSStrax is a technology company dedicated to revolutionizing case management and risk mitigation for investigative and security professionals. Founded on decades of field experience, our platform was meticulously developed through continuous collaboration with investigators, operational staff, and safety experts to address real-world challenges. Our SOC 2 Type II certified system offers a comprehensive suite of tools including real-time GPS tracking, secure client portals, automated reporting, and nationwide investigator network access. With integrations spanning Microsoft Office, QuickBooks, and specialized investigative databases, we empower professionals to reduce administrative overhead by up to 40% while maintaining strict compliance standards.Our executive protection solutions and Risk Shield platform provide advanced threat assessment capabilities, serving clients across legal, corporate, insurance, and domestic sectors. Backed by a proven track record of transforming investigative workflows since our public launch, we remain committed to innovation through direct feedback from our user community.
Services
Case Management
Risk Shield
Surveillance
Process Service
Cold Cases
Executive Protection
GPS Tracking
Client Portal
Integrations
Report Generation
Highlights and features
- 20+ years of investigative software development experience
- SOC 2 Type II certified security framework
- Integrates with Microsoft Office, QuickBooks, and Adobe PDF
- Reduces administrative overhead by 40%
- Nationwide network of vetted investigators
Associations and certifications
- SOC 2 Type II
What people say
Transformed investigations
Intuitive interface
Saves time
Excellent support
Reduced overhead
Services
Case Management
Our comprehensive case management system centralizes all investigative materials in one secure location. Investigators can track evidence, communications, and case progress while maintaining SOC 2 Type II compliant documentation. The platform supports GPS tracking, time logging, and automated report generation for improved efficiency.
Risk Shield
Real-time risk monitoring service provides location-based alerts and emergency response capabilities. The platform combines AI-powered crime detection with human analyst support for proactive threat management. Features include panic buttons, multimedia evidence submission, and 4,000+ call center network integration.
Executive Protection
Specialized solution for protecting high-profile individuals with centralized protectee profiles and travel planning tools. Enables real-time team coordination with secure document sharing, venue assessments, and risk factor tracking for comprehensive security operations.
Client Portal
Secure client portal provides real-time case visibility while maintaining strict access controls. Clients receive automated progress updates and can securely exchange documents through branded dashboards that enhance professional transparency and communication.
Integrations
Robust integration ecosystem connects with Microsoft Office, QuickBooks, Adobe PDF, and specialized investigative tools. The platform supports Zapier automation, public records databases, and API access for custom workflow solutions that streamline investigative operations.
Questions
What is SOC 2 Type II certification?
SOC 2 Type II certification verifies our system's security controls over time, ensuring data protection through independent audits of our security, availability, and confidentiality practices.
How does the client portal work?
Our client portal provides secure, branded dashboards for clients to track case progress, receive automated updates, and securely exchange documents while maintaining strict access controls.
Can I integrate with Microsoft Office?
Yes, our platform integrates directly with Microsoft Office applications for seamless document editing, email communication, and calendar synchronization within investigative workflows.
What risk monitoring features are available?
Risk Shield provides real-time alerts, panic buttons, multimedia evidence submission, and 4,000+ call center network access for comprehensive risk monitoring and emergency response.
How does executive protection work?
Our executive protection solution offers centralized protectee profiles, travel planning tools, and real-time team coordination with secure document sharing for comprehensive security operations.
What payment options exist?
We offer flexible subscription plans with optional financing available. Contact our sales team for specific pricing details tailored to your investigative business needs.
Reviews (3)
Elite Private Investigations
Jun 07, 2019
Report
I started using Crosstrax case management system this year and it has made a world a difference with my case work and how much more professional my company looks to my clients. If you are a large or small pi firm you need to look at this software. Also the customer support is 5 star!
Signature Investigations Group
Aug 17, 2018
Report
5 Stars for 5 Reason -
1). CT keeps our cases organized and in order.
2). CT allows for communication between clients and SIG, but also reminds us on what needs to be done.
3). CT has saved Hundreds of hours for our clients. That doesn't always mean less $ in our pocket. NO, it has paid dividends in referrals because we can do cases for less $ than competition. CT also has allowed us to work more efficiently, increasing our overall number of cases, therefore increasing to our bottom line.
4). The best thing about CrossTrax is it makes our company look good. We know right where to look for the
1). CT keeps our cases organized and in order.
2). CT allows for communication between clients and SIG, but also reminds us on what needs to be done.
3). CT has saved Hundreds of hours for our clients. That doesn't always mean less $ in our pocket. NO, it has paid dividends in referrals because we can do cases for less $ than competition. CT also has allowed us to work more efficiently, increasing our overall number of cases, therefore increasing to our bottom line.
4). The best thing about CrossTrax is it makes our company look good. We know right where to look for the
Tig Risk Services
Jul 17, 2018
Report
By getting CROSStrax, I have been able to streamline the report process and my clients get their product much faster. Also, the investigators love it because they don't have to spend hours writing reports and preparing them, the system does that for you. The GPS alone is amazing and I can now run reports to see how my investigators are doing. There's a learning curve but once you have it, it's the way to go.