Business Details
22 Years
experience
Emergency
services
Your Trusted Translation & Interpretation Partner in Waynesville, NC
Verbatim Language Services was founded in 2004 by Gene and Alice Rainone, whose 15-year experience in Ecuador provided deep cultural and linguistic expertise in Spanish and Latin America. As community college Spanish instructors and authors of nine educational textbooks, we established this company to address growing needs for professional language services in business and medical sectors. Our network spans qualified interpreters and translators across the US and globally, offering on-site interpretation in 30+ languages and telephonic services in 210+ languages. We continuously expand our capabilities by training new professionals while maintaining rigorous quality standards.Our services include document translation, on-demand and scheduled interpreting, and workplace seminars educating foreign-language speakers on US work ethics. With courtroom-certified interpreters and American Sign Language specialists available, we serve diverse industries including legal, medical, and educational sectors across 10 states. Our commitment to precision in every word reflects Mark Twain's philosophy about language's transformative power, ensuring clients receive accurate, culturally appropriate communication solutions.
Services
Translation Services
On-Site Interpreting
Telephonic Interpreting
Workplace Seminars
Document Translation
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of combined experience in Spanish instruction and language services
- Our network provides 24/7 telephonic interpreting in 210+ languages nationwide
- Courtroom-certified interpreters available for legal proceedings in 10 states
- Specialized document translation services with industry-specific expertise
- Workplace seminars educating foreign-language speakers on US work ethics
Services
Translation Services
Our translation services convert written content between languages while maintaining technical accuracy and cultural context. Specializing in legal, medical, and business documents, we charge per-word rates based on complexity. Qualified translators ensure precise terminology in over 210 languages, supporting academic, corporate, and personal needs with certified translations.
On-Site Interpreting
Available in 10 states, our on-site interpreters facilitate real-time communication in medical, legal, and business settings. Courtroom-certified professionals and American Sign Language specialists provide face-to-face interpretation in 50+ languages. This service requires advance scheduling for appointments, long-term assignments, or academic support.
Telephonic Interpreting
Access 24/7/365 interpreting in 210+ languages through our on-demand phone service. Ideal for urgent situations, this solution connects clients with professional interpreters instantly across all US states. Particularly valuable for healthcare providers and legal professionals needing immediate language assistance.
Workplace Seminars
Customized one-hour seminars educate foreign-language speakers about US workplace norms. Delivered on-site or virtually, these sessions improve professional communication and cultural understanding. Available in multiple languages, they help organizations integrate multilingual teams while maintaining productivity.
Interpreter Training
We offer continuing education courses and practice sessions for working interpreters. Our programs include medical appointment role-playing and certification preparation. These training opportunities help language professionals maintain industry standards while expanding their practical skills in specialized settings.
People
Gene Rainone
Co-Founder
Co-founder with 15 years' experience in Ecuador, Gene Rainone brings deep cultural understanding and Spanish language expertise. As a community college instructor and textbook author, he established Verbatim Language Services to bridge communication gaps in professional settings.
Alice Rainone
Co-Founder
Co-founder Alice Rainone combines Ecuadorian cultural expertise with Spanish teaching experience. As an author of nine educational textbooks, she contributes academic rigor to Verbatim's language services while expanding access to professional interpretation and translation solutions.
Questions
What language services do you offer?
We provide translation, on-site interpreting, telephonic interpreting, workplace seminars, and interpreter training in 210+ languages.
How is translation pricing determined?
Translation costs depend on document complexity, volume (per-word rates), and language pair. Legal, medical, and technical documents typically cost more than general content.
Are your interpreters certified?
Yes, we employ courtroom-certified interpreters and American Sign Language specialists for legal, medical, and business settings.
Do you offer 24/7 interpreting services?
Our telephonic interpreting services operate 24 hours a day, 7 days a week, 365 days a year across all US states.
Which states do you serve for on-site work?
We provide in-person interpreters in Alabama, Delaware, Georgia, Kentucky, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, and Virginia.
Can you handle specialized industry terminology?
Our network includes subject-matter experts in legal, medical, financial, and technical fields to ensure accurate interpretation and translation.
Reviews (4)
Joyce Aguero
Aug 19, 2018
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I highly recommend Verbatim Language Services! Marvelous people. If you want to be treated respectfully, efficiently and honestly - dont hesitate to call them. With a big smile, they will provide the best translation and interpretation services. Alice and Gene are the best!
Eileen Lynch
Jun 24, 2018
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I firmly believe Verbatim Language Services is managed and operated by the best in the business and I am so proud to represent them as their interpreter for all their needs and would highly recommend anyone to join their amazing team. They have been most supportive & helpful in my continued effort to better my craft each and every day. I always felt special because that is how they make me feel as part of their team. Lastly I like to say Thank you for making me feel that you constantly work hard for me just as I will for you.
Lion Rose
Feb 08, 2018
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Verbatim Language Services offers the most outstanding interpreting experience in the Carolinas. Gene and Alice have a profound understanding of the Spanish language and they handpick the interpreters they choose to work with, thus providing the best service possible for each of their clients. I recommend their professional services to everyone in my community.
Amanda Gentry
Dec 28, 2017
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I highly recommend Verbatim Language Services. Very professional and caring. Translators are extremely knowledgeable. Very prompt and courteous service has also been provided. Will continue to use this company in the future.
