Business Details
26 Years
experience
Your Trusted Pet Care Destination
Founded in 2000 by former NYPD and Nassau County Police canine handler Michael S. Gould, Hounds Town USA has redefined pet care with its interactive daycare, boarding, and spa services. With over two decades of experience in canine behavior and management, we combine professional expertise with a deep understanding of animal needs to create a unique environment where pets thrive. Our facilities are designed from a dog's perspective, emphasizing natural pack interaction, specialized playgroups, and stress-free socialization.We maintain transparency with no hidden fees, prioritizing customer satisfaction through personalized attention and evidence-based care practices. Our team of certified professionals brings extensive hands-on experience in animal behavior, CPR training, and specialized pet management techniques to ensure every visit exceeds expectations.
Services
Dog Daycare
Dog Boarding
Pet Spa
Cat Boarding
Pet Taxi
Details
- Year established: 2000
Highlights and features
- 24 years of specialized dog management experience
- Customized playgroup system for safe socialization
- Transparent pricing with no hidden fees
- CPR-certified staff with animal behavior expertise
- Nationwide network of modern pet care facilities
What people say
Super sweet staff
Tired pup after visits
Professional and sweet
Best service available
Pampering expertise
Services
Dog Daycare
Our interactive dog daycare provides natural pack socialization in controlled environments. Certified staff supervise specialized playgroups matched by size and temperament. Facilities feature multiple play areas with rotating activities to stimulate physical exercise and mental engagement while maintaining strict safety protocols for all participants.
Dog Boarding
Luxury boarding suites and townhouses offer comfortable accommodations with all-day play access. Pets receive personalized care including private sleeping areas, room service meals, and regular behavioral monitoring. Temperature-controlled environments ensure comfort while specialized playgroups maintain socialization benefits during extended stays.
Pet Spa
Professional spa services include hypoallergenic baths, nail care, teeth cleaning, and de-matting treatments. Our stress-free grooming process uses gentle techniques to maintain pet comfort while improving hygiene and appearance. Services are performed by experienced technicians using pet-safe products for optimal results.
Cat Boarding
Purrington Villas provide temperature-controlled cat condos with multi-level exploration spaces. Separate from dog areas, these private suites offer quiet environments for feline relaxation. Staff provides regular monitoring and gentle interaction while maintaining strict hygiene protocols to ensure stress-free stays for all boarding cats.
Pet Taxi
Door-to-door pet transportation services connect pets with our facilities using safe, comfortable vehicles. Trained handlers ensure secure travel experiences while accommodating special needs pets. Service availability varies by location with specific restrictions for holiday and Sunday operations.
People
Michael S. Gould
Founder
Former NYPD and Nassau County Police canine handler with 15+ years in police canine management. Recognized industry expert in dog behavior and management techniques, bringing law enforcement precision to pet care operations.
Questions
What sets Hounds Town USA apart from other pet care providers?
Our specialized playgroup system, certified staff with law enforcement backgrounds, and transparent pricing model create unmatched safety and value for pet owners.
Do you accommodate pets with special needs?
Yes, our staff receives specialized training to handle pets with medical conditions, anxiety, or unique behavioral requirements while ensuring their comfort and safety.
How do you ensure pet safety during socialization?
We conduct temperament testing before group placement and maintain strict staff-to-pet ratios with continuous behavioral monitoring throughout all activities.
What amenities are included in boarding packages?
All boarding includes private sleeping accommodations, supervised play sessions, room service meals, and regular progress updates with photo documentation.
Are grooming services available without daycare?
Our pet spa services operate independently from daycare programs with flexible scheduling options for standalone grooming appointments.
How can I verify staff qualifications?
Our team maintains current CPR certifications and participates in ongoing professional development focused on animal behavior and emergency response protocols.
Videos
Reviews (7)
Amnerys Santana
Jan 04, 2022
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
Very nice people especially the groomer she is so warm with my dog Cris. His haircut is always right never have to explain how I like it after the 1st time. Thank You for the great service you give.
Very nice people especially the groomer she is so warm with my dog Cris. His haircut is always right never have to explain how I like it after the 1st time. Thank You for the great service you give.
Jennifer Crawford
Dec 19, 2021
Report
Our dog misbehaved so we were told not to return. Im a little disappointed because In the beginning they said they could handle challenging dogs. However we understand.
Ellen Usatin
Dec 07, 2021
Report
Positive:Professionalism,Quality,Reliability,Responsiveness,Value
My 6 month old puppy had a great time on his first day in daycare. I am a first time pet parent , so I really appreciate staff listening to my concerns and accommodating my requests. My puppy came home tired but happy. We can't wait to go back!
My 6 month old puppy had a great time on his first day in daycare. I am a first time pet parent , so I really appreciate staff listening to my concerns and accommodating my requests. My puppy came home tired but happy. We can't wait to go back!
MaryAnn Chabuel
Dec 05, 2021
Report
My puppy loved his first day of daycare and came home exhausted. The staff was very friendly and I feel very comfortable leaving my dog in their care. I will definitely bring him here again!
Celeste Argo
Nov 15, 2021
Report
The staff was very welcoming. It was my dogs first time on a daycare. I was so worried he wouldnt like it, we drop him off, I was sobing like a baby when we left thinking about everything! . But once we came back to pick him up he was so happy with a big smile in his face. As a parent in that moment I knew he had an amazing day with the other doggies. He is definitely coming back!
Nicole Gilchrist
Nov 03, 2021
Report
Highly recommend... Our boy loves going to see his friends and when we say "you wanna go see your friends" we cant get to the car fast enough... staff is friendly and patient with our boy...
Alba Tejada
Oct 05, 2021
Report
Positive:Professionalism,Value
My pups love this place. One price for all the fun. No hidden fees no additional fees they love to play with their fur friends. Good outlet for when they are anxious or just bored.. Thank you Houndstown for helping my pups be a happier dogs.
My pups love this place. One price for all the fun. No hidden fees no additional fees they love to play with their fur friends. Good outlet for when they are anxious or just bored.. Thank you Houndstown for helping my pups be a happier dogs.
