Brought in my car for repair a few weeks ago. The problem was diagnosed quickly, David in customer service was very pleasant, the repair was done in less time then was estimated and best of all my vehicle runs great. Thank you for the great service. Reliable service everytime!
David has a way of explaining the issue your vehicle is having, what the auto technician recommends you need to fix/replace, and even provides insightful knowledge that had me believing that David was working on my vehicle.Bring my wife's 96' Toyota and my 03' Nissan here for service. Nothing but the BEST for our Japanese vehicles.
David has a way of explaining the issue your vehicle is having, what the auto technician recommends you need to fix/replace, and even provides insightful knowledge that had me believing that David was working on my vehicle.Bring my wife's 96' Toyota and my 03' Nissan here for service. Nothing but the BEST for our Japanese vehicles.
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About Us
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Japanese Auto Masters was founded in 1982 by Tommy and Cindi Potter in a small building shop close to the Virginia Beach oceanfront. Tommy originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models.
Services
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Japanese Auto Masters is proud of all our employees. Ultimately it is the skill and efficiency of our Technicians that customers count on to maintain the reliability and safety of their vehicles. All of our Technicians are required to become ASE certified and must maintain their certifications while they are employed by Japanese Auto Masters.
1702 Reviews
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Thank goodness we found this place. Our 2003 Camry was running rough with shaking and a flashing check engine light. I was able to have the car towed to their shop the day of the repair. They diagnosed the CE light and found the "new" spark plugs I had replaced by another shop a few years prior were indeed not new at all.
Employment
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When was the last time you were appreciated for the level of your automotive knowledge by your current employer? When was the last time you felt you were making a difference for the customer experience by the quality of your work? Do you decide how to spend your weekends? Do you work at a production shop or does all the drama get in the way?
Gallery
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Here at Japanese Auto Masters, we specialize in efficient, high-quality service and repair of Japanese and Asian cars and trucks. We also have an extensive knowledge of all Domestic vehicles as well. Simply put, we are the premier, independent maintenance and service facility in Hampton Roads. Take a look at our photo gallery to check out our facility, qualified technicians, and friendly staff.
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