Business Details
21 Years
experience
Your Trusted Insurance Partner in Spokane Valley, WA
Founded in 2005, Associated Agents Group has established itself as a trusted independent insurance agency serving Spokane Valley, WA and 17 states. Our team of experienced agents prioritizes personalized solutions, acting as advocates for clients during critical moments. With access to over 30 insurance carriers, we provide tailored coverage for auto, home, and business needs while maintaining a strong commitment to community service.Our 20-year industry veteran leadership ensures clients receive expert guidance through complex insurance decisions. We differentiate ourselves through proactive client education and a focus on long-term relationship building rather than transactional interactions.
Services
Auto Insurance
Home Insurance
Business Insurance
Commercial Auto
Property Insurance
Liability Coverage
Risk Assessment
Policy Customization
Claims Assistance
Insurance Consultation
Details
- Year established: 2005
Highlights and features
- We offer personalized insurance solutions tailored to individual client needs
- Our independent agency status provides access to 30+ insurance carriers
- 20+ years of combined industry experience among senior team members
- Community-focused approach with active local nonprofit involvement
- We advocate for clients during claims processes and policy negotiations
What people say
Personalized service
Knowledgeable agents
Quick responses
Cost savings
Long-term relationships
Services
Auto Insurance
We provide comprehensive auto insurance solutions protecting drivers and vehicles against accidents, theft, and natural disasters. Our policies include liability coverage, collision protection, and specialized options for classic cars, motorcycles, and commercial vehicles. Clients benefit from comparative pricing across multiple carriers to ensure optimal coverage at competitive rates.
Home Insurance
Our home insurance policies safeguard residential properties against fire, weather damage, and liability claims. Coverage options include standard homeowners policies, condo insurance, vacant home protection, and specialized earthquake/flood coverage. We offer risk assessments to customize policies for high-value properties and unique living situations.
Business Insurance
We create tailored commercial insurance packages including general liability, property protection, and workers' compensation. Our services feature risk assessments for business owners, specialized policies for contractors and service industries, and umbrella coverage options. Clients receive support with claims management and policy adjustments as businesses evolve.
Commercial Auto
Our commercial auto insurance covers business vehicles including cars, trucks, and specialized equipment. Policies protect against liability claims, physical damage, and uninsured motorist incidents. We offer customized solutions for businesses with vehicle fleets, including coverage for employee drivers and specialized transportation needs.
Risk Assessment
We conduct thorough risk assessments to identify potential exposures for individuals and businesses. Our evaluation process examines property vulnerabilities, liability exposures, and industry-specific risks. This analysis forms the foundation for customized insurance portfolios that balance comprehensive protection with cost-effectiveness.
People
Guy Williams
Principal & Insurance Agent
With nearly 20 years of insurance experience, Guy transitioned from a captive agent to establish this independent agency. He focuses on personalized client service and community involvement, particularly supporting children's and senior causes.
Mac Romney
Insurance Agent
Bringing six years of experience, Mac specializes in business and personal insurance solutions. He has helped hundreds of clients secure appropriate coverage while maintaining a strong focus on customer satisfaction.
Mike Savage
Insurance Agent
With over 15 years in the industry, Mike offers expert guidance on complex insurance matters. His deep understanding of policy intricacies helps clients navigate coverage options effectively.
Chase Utley
Insurance Agent
Committed to building trust-based relationships, Chase provides personalized insurance solutions. He focuses on long-term client support through life's changing circumstances.
Arleta Holmes
Insurance Agent
Arleta specializes in helping clients select customized insurance solutions. She emphasizes personalized service and thorough client education about policy options and coverage details.
Questions
What types of insurance do you offer?
We provide auto, home, and business insurance including specialized coverage for classic cars, commercial properties, and high-value assets across 17 states.
How can I get an insurance quote?
Contact us at 509-928-7528 or use our online form to receive a free, personalized insurance quote tailored to your specific needs.
Do you serve businesses outside Spokane?
Yes, we provide commercial insurance solutions to businesses in 17 states including Washington, Idaho, Oregon, California, and Texas.
What sets you apart from other agencies?
Our independent status allows access to multiple carriers while maintaining personalized service, combined with 20+ years of local expertise and community involvement.
How do you handle insurance claims?
We guide clients through the claims process, advocating on their behalf with insurance carriers to ensure fair and timely resolution of claims.
Can you help with specialized insurance needs?
Yes, we offer niche coverage options including earthquake/flood insurance, classic car policies, and specialized commercial insurance for contractors and service businesses.
Videos
Reviews (5)
Tami Jones
Nov 06, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Customer service great. They are very knowledgeable about their policies and very responsive to phone calls. They always try to get you the best price for your insurance needs.
Customer service great. They are very knowledgeable about their policies and very responsive to phone calls. They always try to get you the best price for your insurance needs.
Richard Long
Oct 28, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Mac helped me a ton with my all of my business insurance. He saved me money and actually got me more coverage than I had before. I will be switching my personal insurance to him as well.
Mac helped me a ton with my all of my business insurance. He saved me money and actually got me more coverage than I had before. I will be switching my personal insurance to him as well.
Betsy Cox
Oct 27, 2021
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I recently bought a new-to-me car which made me a bundle of nerves to begin with. I contacted Associated Agents Group, Inc. to adjust my auto insurance and asked t be called back because I didnt have time to do it over the phone. Courtney Klepec called me back. She had all the new information ready for me. She did the work beforehand alleviating the wait. She made it relaxing and fun. I love this office and will never leave it! Thank you Associated Agents Group, Inc!
Margie Carroll
Oct 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Thank-you Courtney for checking in on my coverage, and helping me with everything. WOW, I appreciate this kind of help and the service has been super, plus the rates are lower than my last coverage.
Thank-you Courtney for checking in on my coverage, and helping me with everything. WOW, I appreciate this kind of help and the service has been super, plus the rates are lower than my last coverage.
Adella Eckstein
Oct 16, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
The team at Associated agents are more than an insurance company! My husband started his own business and because of the efficiency of the Associated agents team they get everything I need in! They treat me as a friend not just a client. I refer everyone to Guy and his team:) Thank you all so much for everything you do!
The team at Associated agents are more than an insurance company! My husband started his own business and because of the efficiency of the Associated agents team they get everything I need in! They treat me as a friend not just a client. I refer everyone to Guy and his team:) Thank you all so much for everything you do!
