Business Details
39 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Burbank
Turner Tech is a trusted IT solutions company with a proven track record since 1987. As a privately held, woman-owned business, we deliver enterprise-grade IT services and solutions to local, national, and global customers. Our commitment to service excellence is unmatched, offering flexible, scalable, and innovative services tailored to meet the unique needs of our clients. We work closely with customers to drive innovation and streamline IT infrastructure through best practices and cutting-edge technology. As an authorized service and support partner for Microsoft, ServiceNow, Lenovo, Cisco, and Hewlett Packard, we ensure our IT professionals have the tools and training necessary to provide exceptional service.Our longstanding commitment to community involvement reflects our values of service, integrity, and accountability. Based in Burbank, California, with additional offices in New York and Florida, our US-based team of certified experts delivers service excellence that distinguishes us from other providers. Our 'First Call Resolution' policy ensures issues are resolved promptly, with 90% of issues resolved on the first call and an average wait time of under 30 seconds. With 37+ years of service excellence, we pride ourselves on being a managed IT service provider you can trust and enjoy working with.
Services
24/7 IT Services
Cybersecurity
Business Intelligence Consulting
Software Development
Managed IT Services
Service Desk
Network Operations Center
Security Operations Center
Professional IT Services
Collaboration & Conferencing
Details
- Year established: 1987
Highlights and features
- We have 37+ years of service excellence in IT solutions.
- 90% of issues resolved on the first call with
- 100% US-based team of certified IT professionals.
- Authorized service partner for Microsoft, Cisco, and ServiceNow.
- 24/7 availability with a 'First Call Resolution' policy.
Services
24/7 Managed IT Services
Turner Tech provides round-the-clock managed IT services to minimize downtime and ensure optimal performance. Our dedicated Service Delivery Managers act as single points of contact, offering customized solutions for network monitoring, security operations, and service desk support. With predictive analytics and proactive maintenance, we help businesses maintain secure, high-functioning IT infrastructure while reducing operational costs and improving efficiency.
Cybersecurity Solutions
Our cybersecurity services protect sensitive data through proactive threat detection and response. Features include SOC-as-a-Service, penetration testing, security assessments, and policy development. Utilizing advanced SIEM tools and machine learning, we monitor networks 24/7 to prevent breaches, ensure compliance with regulations like HIPAA and PCI-DSS, and provide real-time incident response to mitigate risks across endpoints, cloud environments, and enterprise systems.
Business Intelligence Consulting
Turner Tech helps organizations leverage data for strategic decision-making. We specialize in implementing BI tools like Tableau and Power BI, developing custom dashboards, and modernizing legacy systems. Our consultants analyze business processes to identify efficiency gaps, create analytics strategies, and deploy scalable solutions that transform raw data into actionable insights for improved operational performance and competitive advantage.
Professional IT Services
Our certified engineers deliver white-glove IT services including end-user computing support, VIP executive assistance, and asset management. We offer project management for infrastructure deployments, cloud migrations, and application modernization while maintaining strict SLAs. With expertise in ServiceNow, Microsoft, and Cisco platforms, we ensure seamless integration of technology solutions aligned with business objectives and industry best practices.
Collaboration & Conferencing
We design and manage secure collaboration environments for hybrid workforces. Services include deployment of VOIP communication systems, Microsoft Teams Rooms, Zoom Rooms, and cloud-based conferencing solutions. Our infrastructure ensures seamless connectivity, compliance with security standards, and uninterrupted productivity through managed support for virtual meetings, file sharing, and real-time collaboration across distributed teams.
Questions
What IT services does Turner Tech offer?
We provide 24/7 managed IT services, cybersecurity solutions, business intelligence consulting, professional IT support, and collaboration tools for remote work environments.
How does Turner Tech handle cybersecurity threats?
Our Security Operations Center offers 24/7 monitoring, threat detection using SIEM tools, penetration testing, and incident response to protect against ransomware and other cyber threats.
Are your IT services available outside the US?
While our team is US-based, we offer hybrid offshore solutions and serve clients globally through scalable IT service delivery models.
What industries do you specialize in?
We focus on education, finance, healthcare, and manufacturing sectors with tailored IT solutions that address industry-specific compliance requirements.
Do you provide emergency IT support?
Yes, our 24/7 service desk and network operations center ensure immediate assistance for critical IT issues at any time.
How quickly can issues be resolved?
90% of issues are resolved on the first call with an average wait time under 30 seconds through our 'First Call Resolution' policy.
Reviews (5)
Dana S.
Jan 05, 2022
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I just had to post a review because these guys were fantastic! I have a Lenovo yoga and went through all kinds of tech-support people online and finally called this company to help me with a problem that I was having with my integrated camera. First of all, Brian was so sweet on the phone... Walked me through all the possible issues and what they would do. He suggested I bring the computer in because very quickly they would be able to diagnose it. Which is exactly what happened! Yoppi Lie, the service manager met me upfront (he knew I was coming) and he literally fixed it in less than five minutes
Eric K.
Oct 31, 2020
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Special shoutout to this amazing team! I took my laptop to two other places prior (including Geek Squad) who were unable to bring my laptop back to life. Within a couple days Yoppy and the team had it up and running good as new! I highly recommend them for their customer service and technical knowledge!
Marites Yao
Oct 12, 2020
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This review is for Bryan M. and Yoppy specifically. My computer unexpectedly crashed and getting it fixed was the best experience I've ever had in my history of computer repairs thanks to their help. I have an unpredictable work schedule, and yet they were so kind to work around my pick up and drop off for a time that fit my schedule. Not only this, they were quick to communicate what course of action they needed to take for repairs; and took the extra time to provide ongoing solid advice on computer maintenance. It's often rare to find people like Bryan and Yoppy at "customer service" oriented
David R.
Sep 02, 2020
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Lenovo repair specialists. Walked in and met with Yoppy who quickly confirmed my issue, assured me it would come back working fine and quickly. He said he might need a part, but would know after taking a closer look. My system board malfunctioned and was replaced. Picked it up on the 3rd day. These guys knew Lenovo and took care of business quickly. If you own a Lenovo and want it worked on by people who know Leno, I highly recommend Turner Techtronics ... a trip to UPS or a trip to see Yoppy ... either way, it was done so fast I had to put off the pick up to the end of the day!
Phil J.
Oct 02, 2019
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Turner Techtronics and John Bailiff are the best! I had a would be problem on my HP Notebook ProBook 6570b involving Bios password which John and Turner Tech saved me a lot of money on after doing extensive research. Quite simply, as I said, Turner Techtronics and John Bailiff are the best!
