Business Details
7 Years
experience
Emergency
services
Trusted Home Health Care Services in Naples, FL
Heart 2 Heart Concierge Home Care has been providing personalized home health care services in Naples, FL since 2019. Our team of licensed professionals delivers compassionate care to patients in Collier and Lee Counties, offering 24/7 support for individuals recovering at home, in care facilities, or hospitals. With over 30 years of combined experience in nursing, our staff includes registered nurses, licensed practical nurses, certified nursing assistants, and home health aides who prioritize patient dignity and family involvement. We maintain rigorous standards through CPR certification, background screening, and liability insurance for all caregivers.Led by owner Rosa Hernandez, a registered nurse with extensive clinical expertise, we emphasize bilingual communication, cultural sensitivity, and community connection. Our comprehensive services address medication management, wound care, postpartum support, and specialized care for chronic conditions while maintaining strict adherence to professional ethics and patient confidentiality. Through our commitment to integrity and personalized attention, we've established strong relationships with local healthcare providers and families throughout Southwest Florida.
Services
Routine Activities
Medication Management
Respite Care
Wound & Ostomy Care
Pre-Post Operative Care
Postpartum Care
Special Needs Support
Cardiopulmonary Care
Neurological Care
End-of-Life Services
Details
- Year established: 2019
Highlights and features
- 30+ years combined nursing experience in home health care
- 24/7 on-call licensed medical professionals available
- Bilingual Spanish-English staff for better communication
- Personalized care plans tailored to individual needs
- All staff CPR certified with background checks completed
Associations and certifications
- AHCA 30212068
Services
Medication Management
Our licensed professionals ensure proper medication administration and tracking. We organize prescriptions, monitor dosages, and coordinate refills while maintaining detailed records for physician review. This service helps prevent medication errors and ensures treatment compliance for patients with complex pharmaceutical needs.
Wound & Ostomy Care
Specialized wound care and ostomy management performed by trained clinicians. We implement evidence-based protocols for wound cleaning, dressing changes, and pouch system maintenance. Our approach minimizes infection risks while promoting healing and maintaining patient dignity through compassionate, individualized care plans.
Postpartum Care
Comprehensive postpartum assistance for new mothers and infants. Our caregivers provide baby care education, feeding support, and household assistance while monitoring maternal recovery. This service includes newborn care instruction and emotional support during the critical transition to parenthood.
Neurological Care
Specialized care for patients with neurological conditions including stroke recovery and cognitive impairments. Our trained staff implements safety protocols, assists with mobility exercises, and provides behavioral support while maintaining consistent communication with family members about patient progress and needs.
End-of-Life Care
Compassionate end-of-life care focused on patient comfort and dignity. Our team provides pain management, emotional support, and spiritual care coordination while offering family counseling and bereavement support throughout the transition process.
People
Rosa Yesenia Hernandez
Owner/Administrator
Registered nurse with 30+ years clinical experience. Founder of Heart 2 Heart Concierge Home Care, specializing in compassionate patient-centered care. Holds multiple nursing certifications and awards including Daisy Award for excellence in nursing.
Questions
What areas do you serve?
We provide home health care services throughout Collier and Lee Counties in Southwest Florida.
Are your caregivers licensed professionals?
Yes, all our staff are licensed medical professionals with current certifications and background checks.
Do you offer 24/7 emergency care?
Our team is available 24 hours a day, 7 days a week for urgent care needs.
What types of care plans do you offer?
We create customized care plans for medication management, post-surgery recovery, chronic conditions, and end-of-life support.
How do you ensure quality care?
Through rigorous staff training, regular quality assessments, and maintaining AHCA licensing standards.
Can you provide bilingual services?
Yes, our staff includes Spanish-English bilingual caregivers for better patient communication.
