Business Details
28 Years
experience
Emergency
services
Your Trusted Security Partner in Suwanee
Since 1998, EMC Security has provided comprehensive security solutions to over 135,000 homes and businesses across Georgia. Owned equally by three non-profit electric utility companies with combined 240+ years of service, we maintain a legacy of community-focused service through our industry-leading no-contract policy. Our 24/7 professional monitoring, starting at $16.95/month and unchanged since inception, operates through redundant UL-approved, TMA Five Diamond Certified monitoring centers ensuring response within 14 seconds.We distinguish ourselves through locally owned operations, award-winning customer service, and innovative technology including AI-powered surveillance and mobile emergency alert systems. Our commitment to excellence extends beyond security through community support initiatives aligned with our cooperative principles.
Services
Home Security
Commercial Security
Security Cameras
Medical Alert
Smart Home Automation
Details
- Year established: 1998
Highlights and features
- No-contract security solutions since 1998
- 24/7 monitoring with 14-second average response
- Locally owned by Georgia's trusted utility cooperatives
- UL-approved, TMA Five Diamond Certified monitoring centers
- Flexible payment plans with existing equipment options
Associations and certifications
- UL
- TMA Five Diamond Certified
What people say
No contract required
24/7 professional monitoring
Local service
Easy to use app
Award-winning customer service
Services
Home Security
Our home security systems combine wireless technology with 24/7 professional monitoring starting at $16.95/month. Customers can choose between DIY installation or professional setup with options to integrate smart home devices. The service includes fire and carbon monoxide detection at no additional cost while maintaining our no-contract policy since 1998.
Commercial Security
Custom commercial security solutions serve diverse industries including retail, education, and manufacturing. Systems feature intrusion detection, access control, and AI-powered video surveillance with remote monitoring capabilities. Our non-proprietary systems integrate with existing infrastructure while meeting NFPA compliance standards through certified technicians.
Security Cameras
Advanced camera systems include doorbell cameras, floodlight models, and NVR kits with AI deterrence capabilities. Integration with monitoring centers enables proactive threat response while mobile apps provide real-time viewing. Commercial installations feature analytics for activity tracking and evidence collection.
Medical Alert
Personal emergency response systems include mobile pendants and in-home units with 24/7 operator connectivity. The mobile alert pendant works nationwide with 45-day battery life, while in-home units require landline service. Both options connect users to certified emergency technicians for immediate assistance.
Smart Home Automation
Integrated smart home systems control security, lighting, locks, and thermostats through mobile apps. Features include water leak detection, remote access control, and energy management tools. The platform works with existing systems or new installations while maintaining security monitoring functionality.
Questions
Is alarm system registration required in Georgia?
Certain Georgia municipalities require alarm registration permits to ensure proper emergency response and avoid fines.
How can I add fire protection to my security system?
Contact us to install monitored smoke/heat detectors that integrate with your existing system at no additional monthly cost.
What payment options are available?
We offer quarterly billing with no-contract flexibility, or monthly payments for customers with qualifying utility accounts.
How does your monitoring system work?
Our redundant monitoring architecture sends signals to multiple UL-certified centers simultaneously for 14-second average response times.
Can I use existing security equipment?
Yes, we support system activation and component upgrades for existing installations to provide modern monitoring capabilities.
What happens if I move?
We can transfer service to your new location or assist with cancellation while maintaining our no-contract policy.
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Reviews (4)
Theresa Wilson
Jan 28, 2022
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Purchased a home with an existing system. The previous home owner was happy with the service; so I decided to sign up. All parts of the reconnection were great & the system is super easy to understand. The sales team did not pressure me and worked around my schedule. The parts of the system fit into my decor. Monitoring is priced right and I get a discount on my home insurance.
Another Rose
Jan 23, 2022
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I am very satisfied with the services I received. I was a former customer, and came back to EMC. They are very respectful and thoughtful. The technicians that reinstalled my services were very professional and knowledgeable. The customer service has been very responsive and monitoring after a slight trigger to check in on me was a welcomed surprise. Just seeing the amount of time and care that they have spent with me getting me back up, I understand why scheduling can be lengthy. They respected my home and kept the work area clean. Who does that these days! I am really glad I came back to EMC!
Eimmij Jones
Nov 24, 2021
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I recently switched from a local security company where I was a customer for 12 years, due a significant rate increase due to the switching of 5G towers I ended my contract. I noticed EMC signs in the neighborhood and decided to contact EMC. From hello I received a warm welcome and extreme customer service from inception to install. The technician was highly knowledgeable and patient. Weve been pleased over the last 30 days and with no contract or rate increases I can see us being a longtime customer!
Christy Cheek
Oct 31, 2021
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I had to get a new security system put in because I got new windows in my home. So my whole system had to be changed to wireless. I called EMC to find out what I needed to do. They told me exactly what needed to be done. They got somebody out here very quickly. They completely redid my whole system. They did an incredible job. It was very reasonably priced. It was done in a timely manner and they explained everything thoroughly. When they left, I did not have a single question because of how well they explained everything . I have used them for 13 years and will continue to do so. Their customer
