Business Details
Your Trusted Hardware Store in Westcliffe, CO
Valley Ace Hardware has served the Wet Mountain Valley since 1885, evolving from a blacksmith shop into a trusted family-owned hardware store. Our commitment to quality products and personalized service has made us a cornerstone of the community. We offer an extensive inventory of tools, building materials, and specialized services tailored to homeowners, contractors, and DIY enthusiasts. Our team prioritizes customer satisfaction, providing expert guidance and fostering local partnerships. With a focus on innovation and tradition, we continue to adapt to the community's needs while maintaining the same level of service that has sustained us for over a century.
Services
Chain Sharpening
Custom Engravings
Propane Refills
Equipment Rentals
Lumber Sales
Key Cutting
Paint Matching
Contractor Support
UPS Shipping
Hunting Licenses
Highlights and features
- Family-owned since 1885 with deep community roots.
- Extensive inventory for all home improvement needs.
- Expert staff offering personalized project guidance.
- Specialized services like custom engravings and equipment rentals.
- Dedicated to supporting local contractors and businesses.
What people say
Ample selection
Friendly staff
Free assembly
Great customer service
Unique local store
Services
Chain & Blade Sharpening
Our professional sharpening services restore chainsaws, mower blades, and circular saws to peak performance. Skilled technicians use precision equipment to extend tool lifespan and ensure safety. Customers praise our fast turnaround and expertise.
Custom Engravings
We offer precision engraving on items like cups, cutting boards, and knives. Ideal for gifts, branding, or commemorative projects. Our team works closely with customers to create unique, lasting designs with attention to detail.
Propane Refills
Certified propane tank refills for grills, heaters, and equipment. We inspect tanks for safety compliance and ensure proper certification. Service available during regular business hours with expert guidance.
Equipment Rentals
Wide selection of rentals including power tools, generators, and construction equipment. Perfect for DIY projects or professional use. Knowledgeable staff assists with selection and operation tips.
Contractor Support
Dedicated account management, bulk pricing, and delivery options for local contractors. We provide materials, quoting assistance, and specialized support for large-scale building projects in the valley.
People
Sarah Handy
Store Manager & Owner
Co-owner and Store Manager passionate about creating a welcoming space for customers. Leads with a focus on community engagement and customer experience.
Jeremy Handy
Store Manager & Owner
Co-owner and Store Manager dedicated to connecting with customers. Ensures Valley Ace remains a trusted resource through personalized service and local partnerships.
Marvin Angleton
Office Administrator
Maintains smooth store operations as Office Administrator. Committed to supporting team efficiency and exceptional customer service.
Andi Tunison
Promotions Coordinator
Plans events and promotions to enhance community engagement. Brings creativity and dedication to customer-focused marketing initiatives.
Kimberly Butcher
Head Cashier
Friendly Head Cashier known for exceptional customer interactions. Ensures every visit ends with a positive, welcoming experience.
Questions
What are your store hours?
Mon-Fri 7am-6pm, Sat 8am-5pm, Sun 9am-4pm. Check website for holiday updates.
Do you offer equipment rentals?
Yes, we rent tools, generators, and construction equipment for residential and commercial use.
Can you sharpen chainsaw blades?
Yes, our technicians sharpen chainsaw and circular saw blades with a 24-48 hour turnaround.
Do you refill propane tanks?
Yes, we refill tanks under 100lbs with valid certification. Check collar for expiration dates.
Are you a local business?
Yes, family-owned since 1885 serving the Wet Mountain Valley community.
Do you offer custom engraving?
Yes, we provide custom engravings on items like gifts, tools, and pet ID tags.
Reviews (6)
H. Machiii
Jan 04, 2022
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The only choice for hardware in Westcliffe so it's pricy, about 30-50% higher than Home Depot in Pueblo. Good selection, great employees. I visit often for birdseed.
Shoota Hobo
Dec 28, 2021
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Terrible customer service. Treated me and others horrible. this is outrageous and unacceptable cant believe what I went through. They should be ashamed.
Cynthia Pharr
Oct 28, 2021
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Always helpful employees ,store is always spotless and well stocked.Cashier not the friendliest but efficient in her duties.Would be an all around great experience if she were friendlier to the customers. Very cold and impersonal, never seen her smile after well over 50 visits.Staff are very helpful and knowledgeable very impressed with their eagerness to help.The young lady in power tools is always willing to help without reservations.Youve got a great establishment and will always recommend to anyone.
Shirley Fox
Oct 19, 2021
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I love the many new changes Valley Ace has made. Customer service is great and the local crafter's area is great. You can feel the pride the employees have in the store. Congratulations, Jeremy and Sarah, great work.
Nancy Jackson
Sep 29, 2021
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I want to give two outstanding associates, Kimberly and Terri. a round of applause and 5 stars for their exceptional work at Ace. On different days, my family and I were at Ace getting ideas for cabin projects. Terri and Kimberly were so focused and kind in helping us with our possible ideas. I've been around the mountain a few times and I know excellent customer service and true dedication when I see it. These two associates really shine!! Thank you Kimberly and Terri for all of the positive things you do to help make our Valley Ace so special and unique!!!!
Chandra Biddinger
Aug 20, 2021
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First of all, lived in Westcliffe for 10 years, a full time resident. Went to get 2 propane tanks refilled. Even though we had just 3 weeks before had them both exchanged at an Amerigas drop off station in pueblo, they said one was expired. Fine, I understand that. Second tank was not expired and the lady, some black haired lady said, Well I like to take the plastic off the tank to see what it looks like. (Even though its not expired). There was a little bit of surface rust on the tank underneath where the plastic was but clearly not even coming close in any way to affecting the structural