Business Details
32 Years
experience
Your Trusted Healthcare Provider in Akron, OH
AxessPointe Community Health Centers has been a trusted healthcare provider since 1994, dedicated to delivering quality, affordable, and compassionate care to all individuals regardless of their financial situation. Our comprehensive services include medical, dental, optometry, behavioral health, and pharmacy care, supported by a sliding fee scale based on household income. As a Federally Qualified Health Center (FQHC) and NCQA-accredited patient-centered medical home, we uphold the highest standards of care through URAC accreditation and partnerships with the National Health Service Corps. Our team of experienced healthcare professionals serves over 24,000 active patients annually across seven locations in Northeast Ohio, offering same-day visits and integrated care models that address both physical and mental health needs.We prioritize community engagement through outreach programs, food pantries, and mobile healthcare units to ensure accessible care for underserved populations. Our commitment to innovation is reflected in our 2024 merger with Family & Community Services, enhancing access to social services and behavioral health support. With over three decades of experience, we remain steadfast in our mission to provide a health home for every patient, every time.
Services
Medical Services
Dental Care
Behavioral Health
Pharmacy Services
Optometry Services
Community Outreach
Insurance Assistance
Food Pantry
Mobile Health Unit
Personal Hygiene Closet
Details
- Year established: 1994
Highlights and features
- We offer a sliding fee scale based on income and family size for affordable care.
- Our integrated care model combines medical, dental, behavioral health, and pharmacy services in one location.
- We accept Medicaid, Medicare, and private insurance with no patient turned away.
- Our team includes NCQA-accredited providers and National Health Service Corps members.
- We provide same-day visits and after-hours care for urgent health needs.
Associations and certifications
- NCQA
- URAC
What people say
Affordable care for low-income families
Integrated medical and behavioral health services
Knowledgeable and compassionate staff
Sliding fee scale based on income
Same-day appointment availability
Services
Medical Services
Our medical services include preventive care, chronic disease management, geriatric care, and acute illness treatment. Patients receive personalized care from board-certified physicians and nurse practitioners, with access to rapid HIV screening, STD testing, and immunizations. We coordinate referrals to specialists and integrate behavioral health support for comprehensive wellness.
Dental Care
We offer basic and advanced dental services including cleanings, exams, fillings, extractions, and dentures. Our dentists accept Medicaid and Medicare, and we provide care for patients without insurance through our sliding fee scale. Preventive education and oral health resources help patients maintain long-term dental wellness.
Behavioral Health
Our licensed therapists provide individual psychotherapy for depression, anxiety, trauma, and substance use disorders. Integrated care coordination ensures patients receive medication-assisted treatment and crisis intervention when needed. We focus on improving mental health outcomes through evidence-based practices and community support programs.
Pharmacy Services
On-site pharmacies offer discounted medications through the 340B program, medication therapy management, and specialty pharmacy services. Patients receive counseling on proper medication use, side effect management, and adherence to treatment plans. We accept Medicaid, Medicare, and private insurance for prescription fulfillment.
Optometry Services
Comprehensive eye exams and vision testing are available for adults and children, including diabetic retinopathy screenings. Our optometrists provide corrective lens prescriptions, ocular disease diagnosis, and preventive care education to maintain long-term eye health and visual acuity.
People
Dr. Bill Keck
Director of Akron City Health Department
Dr. Keck co-founded AxessPointe in 1994 after recognizing the need for accessible healthcare in Akron. His leadership established the first federally qualified health center in Summit County, creating a legacy of community-focused care.
Ralph Faulkner
Community Advocate
Ralph Faulkner partnered with Dr. Keck to secure federal funding for AxessPointe. His advocacy ensured Akron's medically underserved population gained access to comprehensive healthcare services through strategic city-wide partnerships.
Questions
What services does AxessPointe offer?
We provide medical, dental, behavioral health, pharmacy, and optometry services, along with community outreach programs and insurance enrollment assistance.
Do you accept Medicaid and Medicare?
Yes, we accept Medicaid, Medicare, and most private insurance plans. Uninsured patients receive care through our sliding fee scale.
How can I schedule an appointment?
Call 888-975-9188 to schedule same-day or regular appointments at any of our seven Northeast Ohio locations.
What is the sliding fee scale?
Our sliding fee scale adjusts costs based on household income and family size to ensure affordable care for all patients.
Are there after-hours care options?
We offer after-hours care coordination through our main phone line for urgent medical needs outside regular hours.
Do you provide dental services for children?
Yes, we offer pediatric dental exams, cleanings, and preventive care at multiple locations to support family oral health.
Reviews (4)
Rhonda Braxton
Jan 06, 2022
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No one ever answers the phone and I always wait DAYS for a return call then when I finally
get a answer on the phone and explain no one calls me back I'm then told my concerns would be forwarded to the doctor then no one ever calls back! Absolutely Unbelievably poor service.
get a answer on the phone and explain no one calls me back I'm then told my concerns would be forwarded to the doctor then no one ever calls back! Absolutely Unbelievably poor service.
Domoniqiue Boykin
Dec 05, 2021
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Ackerman was the doctor I seen ! She was very rude to me ! Im a grown woman and shes talking to me like a child . I do not respect her not one bit , then I hate how they try and play you like you cant do what you want I make my own decisions . Also told me she was going to send in my prescription but never did , Ill never go back there again .
Brittaniee Card
Oct 24, 2021
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Your normal hood medical facility limited service and dental services. Takes more than a month to get a dental appointment. No cosmetic dentistry. Routine care. For poor people. Low employee morale nobody is happy or smiles. Yes it's ratchet but they eventually get the job done.
William Rodgers
Sep 02, 2021
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They are going through some issue with their Phone service which has been causing issues with getting calls returned however they are aware and are working on it that being said this is a great place friendly helpful people great doctors .
