Business Details
16 Years
experience
Trusted Mobile Home Dealers in Troy, MO
American Family Home Sales has been a trusted mobile home dealer in Troy, MO for over 15 years, offering quality single-wide, double-wide, and used homes. Founded by John Hefner, whose 35-year background in mobile home setup informs our commitment to quality, we prioritize customer satisfaction through transparent service and no pushy sales tactics. Our family-owned business handles all aspects of home purchases, including setup by our own team rather than subcontractors, ensuring consistent quality.We provide financing options for most credit scores, manufacturer warranties, and exclusive lifetime repair warranties through Dynamic Home Repair. Our approach emphasizes educating customers about home quality and features, helping families find affordable, durable homes tailored to their needs. With a focus on local market knowledge and personalized service, we aim to make the home-buying experience informative and stress-free.
Services
Single-Wide Homes
Double-Wide Homes
Used Homes
Financing Options
Lifetime Warranties
Details
- Year established: 2010
Highlights and features
- Over 35 years of industry experience through our setup business
- Family-owned with direct home setup and quality control
- Transparent sales process with no pushy tactics
- Financing options available for most credit scores
- Exclusive lifetime repair warranty on new homes
Associations and certifications
- Better Business Bureau
- Missouri Public Service Commission
What people say
Great selection of homes
Really helpful
Honest and helpful
Not pushy
Quality-built home
Services
Single-Wide Homes
Our single-wide mobile homes offer efficient living spaces with customizable layouts. These 1-bedroom to 3-bedroom models provide affordable housing solutions without compromising quality. Customers benefit from streamlined financing options and manufacturer warranties, with prices starting at $87,900. Our inventory includes both display sale units and new orders.
Double-Wide Homes
Double-wide models deliver expanded living areas ranging from 1,172 to 2,248 square feet. Featuring modern amenities like stainless steel appliances and ceramic backsplashes, these 3-4 bedroom homes start at $115,999. We handle land preparation and setup directly, ensuring seamless installation without subcontractors.
Used Homes
Certified pre-owned mobile homes provide budget-friendly options starting at $30,000. While sold 'as is' without warranties, these 28x60 double-wide units include basic appliances. Our sales team provides transparent condition assessments to help customers make informed purchase decisions.
Financing Options
We partner with national and local lenders to offer flexible financing for all credit profiles. Our programs cover complete home packages including land development, utilities, and customization upgrades. Customers receive personalized guidance through the loan application process.
Lifetime Warranties
New home purchases include exclusive Dynamic Home Repair Lifetime Warranties covering HVAC, plumbing, electrical systems, and appliances. This unique protection extends to structural components, providing long-term maintenance coverage unavailable through other regional dealers.
People
John Hefner
Owner
John Hefner founded Hefner's Mobile Home Service over 35 years ago, gaining extensive industry experience. He transitioned to establish American Family Home Sales LLC, leveraging his expertise to provide quality homes and setup services, prioritizing customer satisfaction and family values.
Questions
What types of mobile homes do you sell?
We offer single-wide, double-wide, and used mobile homes with customizable options ranging from 930 to 2,248 square feet.
Do you provide financing options?
Yes, we partner with lenders to offer financing for most credit scores, including coverage for land development and home upgrades.
Are warranties available?
New homes include manufacturer warranties plus our exclusive Dynamic Home Repair Lifetime Warranty covering major systems.
How does the home setup process work?
Our team handles all setup work directly without subcontractors, ensuring quality control during installation on your property.
Can I see homes in person?
Yes, visit our Troy, MO location to tour display models. Virtual tours are available for out-of-area customers.
Reviews (4)
Kelly Sieve
Dec 18, 2021
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UPDATE!!! This is the worst company ever. Run as far away as you can. It's just sad that you treat your Customers the way you do. We have been in this house since 2016 and still waiting for it to all be fixed. My parents shouldn't have to be dealing with all of this in a new house. So now we have water running in our laundry room door that was supposed to be replaced and the wall fixed from day one.
So now the water is running under the wall and buckling the trim along with all the paint coming off of it. Also still waiting for our island to be fixed since it was put on wrong and the broken piece
So now the water is running under the wall and buckling the trim along with all the paint coming off of it. Also still waiting for our island to be fixed since it was put on wrong and the broken piece
Todd Young
Apr 04, 2021
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Terrible company to work with. If you buy from them be prepared to have to get the AG involved.
John, one of the owners likes to make threats then run and hide when called out for the threats. Your home will NEVER be right and they do not show up to fix the problems properly.
Items paid for and documented don't show up and they continue to refuse to reimburse for those items. Marriage line issues, foundation cracks, cracks in walls. A tub that has leaked from Day One and continues to be unusable. I could go on but that would be pointless. Buyer beware, run to another dealer.
John, one of the owners likes to make threats then run and hide when called out for the threats. Your home will NEVER be right and they do not show up to fix the problems properly.
Items paid for and documented don't show up and they continue to refuse to reimburse for those items. Marriage line issues, foundation cracks, cracks in walls. A tub that has leaked from Day One and continues to be unusable. I could go on but that would be pointless. Buyer beware, run to another dealer.
Tiffany Currie
Jul 05, 2020
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Update: May 11, 2020: Thank you Scott for finally finishing our home! Almost 1 year and my 30 day list is not finished! They are so far behind that they won't even schedule a time to come out and finish. A part to my water heater is missing and if anything happens they will be liable! My 1 year list starts at the end of this month. It has been 8 months since we moved in and house still isn't 100% complete. We can't even use one of our faucets in our master bath because it was broken when we moved in. Still waiting!
Update: I appreciate them calling and clearing up the miscommunication. The house
Update: I appreciate them calling and clearing up the miscommunication. The house
Nick Osborne
Sep 30, 2019
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We have been in the process of buying a house from them and having them set it up. We started this in February. For months they told us we were next to get the land ready and we waited as weeks of beautiful weather passed and more excuses of why they didn't show up. Finally in June we got the house. They told us they were going to be there one day to setup the AC unit, they showed up a week later.
We are now still waiting for them to finish putting up skirting so we can put something to access our front door. This has been a waiting game too as we have been told we're next for over a week. I will
We are now still waiting for them to finish putting up skirting so we can put something to access our front door. This has been a waiting game too as we have been told we're next for over a week. I will