The route automation has saved our dispatch staff 3 hours per day. We couldn't be happier with the ideas and support we've gotten to make our business more profitable and our customers more satisfied. I'd say all the hype I kept hearing from Paul at CDA telling us to use "In-House Sub-Status" if we wanted to go Paperless seemed like a fantasy to us.
But once CDA setup our "In-House Sub-Status" for us and helped us create TXT messages that automatically sent to our customers, we were 100% onboard by the end of the week. And yes' we're paperless! There are a few key features that we like about CDA. The first is the creative usage of the "Digital Badge."
But once CDA setup our "In-House Sub-Status" for us and helped us create TXT messages that automatically sent to our customers, we were 100% onboard by the end of the week. And yes' we're paperless! There are a few key features that we like about CDA. The first is the creative usage of the "Digital Badge."
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Since our humble beginnings in 1980, CDA Software has been driven by two simple goals: to help companies achieve first-time-completes; to provide those companies access to tools that will enable them to give their customers the highest possible customer satisfaction.
We've designed our software paying special attention to how it's going to be used by all your employees, whether your employees are in the front office, working remotely or field technicians.All employees will be able to function at their peak performance to get that desired first-time-complete. Our software is also designed to keep your customers updated in real-time throughout the lifecycle of their claim.
We've designed our software paying special attention to how it's going to be used by all your employees, whether your employees are in the front office, working remotely or field technicians.All employees will be able to function at their peak performance to get that desired first-time-complete. Our software is also designed to keep your customers updated in real-time throughout the lifecycle of their claim.
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