Business Details
36 Years
experience
Emergency
services
Your Trusted Telecommunications Partner in Chicago
Founded in 1990, ATD Telco has established itself as Chicagoland's premier telecommunications solutions provider. Our family-owned business operates on core values of honesty, respect, and integrity, prioritizing client relationships over transactional interactions. With over three decades of industry expertise, we specialize in designing and implementing customized communication systems including cloud-based platforms, VoIP solutions, and structured cabling infrastructure. Our technical team delivers 50 hours of weekly support through maintenance agreements featuring rapid response times, preventive maintenance, and comprehensive system evaluations.We distinguish ourselves through personalized service, offering 24/7 emergency support and tailored training programs to maximize client technology adoption. Our commitment to innovation ensures clients benefit from cutting-edge solutions like ATD Telco CloudConnect, while our advocacy extends to resolving carrier service issues on behalf of businesses. Through consistent technological evolution and client-centric approaches, we maintain long-standing relationships with organizations across Chicago and the surrounding region.
Services
Phone Systems
CloudConnect
Security Cameras
Structured Cabling
Maintenance Agreements
Details
- Year established: 1990
Highlights and features
- We offer 35 years of telecommunications expertise since 1990
- Our family-owned business prioritizes client relationships over sales
- We provide 24/7 emergency service response within 2 hours
- We implement customized cloud communication solutions for business needs
- Our maintenance agreements include bi-annual preventive system maintenance
Services
Phone Systems
We equip businesses with advanced communication systems including VoIP, PBX, and cloud-based telephony solutions. Our customized installations enhance business connectivity and operational efficiency. With scalable options for organizations of all sizes, we ensure seamless integration with existing infrastructure while providing ongoing support and maintenance.
CloudConnect
Our cloud-based communication platform offers centralized telecom management with secure, reliable connectivity. This solution enables remote access to business communications systems from any device. We provide implementation, training, and ongoing support for cloud telephony systems that adapt to evolving business needs and remote work requirements.
Structured Cabling
We design and install comprehensive structured cabling systems for voice, data, and video communications. Our solutions support high-speed network performance with future-proof infrastructure. Services include cable testing, certification, and maintenance to ensure optimal network reliability and scalability for growing businesses.
Security Cameras
We implement Axis security camera systems for commercial properties with professional installation and integration. Our solutions include networked video surveillance, remote monitoring capabilities, and system maintenance. These security solutions protect business assets while integrating with existing communication infrastructure for comprehensive facility management.
Maintenance Agreements
Our comprehensive maintenance contracts provide 50 hours weekly technical support with rapid response guarantees. Services include preventive maintenance, system diagnostics, and priority emergency service within two hours. We offer flexible plans with benefits like discounted labor rates, equipment cleaning, and replacement of damaged components to ensure system longevity.
People
Victor Rode
President and CEO
With 35 years of telecom industry leadership, Victor founded ATD Telco in 1990 to address marketplace inequities. He has guided the company's growth while maintaining core values of integrity and client focus. His vision created a business model combining technical expertise with exceptional customer service.
Questions
What telecom services does ATD offer?
We provide phone systems, cloud communications, structured cabling, security cameras, and maintenance agreements with 24/7 technical support.
Do you serve businesses outside Chicago?
While based in Wheaton, IL, we serve all Chicago metropolitan area businesses with on-site and remote support capabilities.
How quickly do you respond to emergencies?
Our maintenance agreements guarantee response within four hours for major issues, typically resolving within two hours during business hours.
Can you help transition to cloud-based systems?
Yes, we specialize in implementing ATD CloudConnect solutions with personalized training and system integration support.
What maintenance options are available?
We offer comprehensive maintenance plans with 50 weekly support hours, preventive maintenance, and flexible contract terms including 60-day cancellation.
How do you handle carrier service issues?
We act as your advocate with carriers, resolving service disruptions and ensuring quality telecom connectivity for your business operations.
Reviews (1)
Nicholas Pontillo
Feb 03, 2020
Report
The team at ATD Inc. are, and continue to be great to work with! Their team has deep Mitel solution expertise, a large pool of internet\telco service providers to meet the most demanding needs, and a customer first approach to everything they do. They have provided us, and our clients exemplary post-implementation support, assistance with escalating and resolving any issues with the carriers we may have, and finally even helped us negotiate and chase down provider credits after the cut-over! We highly recommend ATD Inc! A+
