Business Details
29 Years
experience
Affordable Medical Care for Uninsured Patients in Bristol, TN
Healing Hands Health has been dedicated to providing affordable, community-supported healthcare since 1997. Founded by a group of compassionate individuals from First Presbyterian Church in Bristol, TN, our mission is to serve those with limited or no insurance coverage in Northeast Tennessee and Southwest Virginia. Our team of qualified professionals delivers comprehensive medical, behavioral health, dental, vision, and supportive care, typically for $50 or less per routine visit. Guided by Christian values, we prioritize compassionate care that empowers individuals to restore their quality of life. Through strategic partnerships with organizations like ETSU Dental Hygiene and Appalachian College of Pharmacy, we continuously expand our services to meet community needs.Our 25+ years of experience, combined with a commitment to innovation and quality, have allowed us to serve over 15,000 patients. We maintain transparency in operations, ensuring no hidden fees, and emphasize personalized relationships between patients and care providers. Our annual free health fairs and outreach programs demonstrate our dedication to accessible care. Recognized for our community impact, weve received grants and support from regional donors. As a nonprofit, we rely on donations and partnerships to keep costs low while maintaining high standards of care.
Services
Medical Care
Behavioral Health Care
Dental Care
Vision Care
Supportive Care
Free Health Fairs
Details
- Year established: 1997
Highlights and features
- Weve served uninsured patients in the region since 1997 with proven expertise.
- Our care integrates medical, dental, and behavioral health services under one mission.
- Community partnerships enable us to offer services at significantly reduced costs.
- Christian values guide our compassionate, patient-centered approach to care.
- We provide transparent pricing with no hidden fees for all services.
What people say
Compassionate care
Restored quality of life
Affordable pricing
Dedicated staff
Life-changing support
Services
Medical Care
We provide comprehensive primary care services including physical exams, chronic condition management, medication assistance, and specialist referrals. Our team addresses short-term illnesses and long-term health needs through personalized treatment plans. Patients receive preventive care, wellness programs, and diagnostic testing at affordable rates.
Behavioral Health Care
Our behavioral health program offers counseling for mental health conditions, substance abuse treatment, and addiction recovery support. Patients must first establish medical care before accessing these services. We address lifestyle challenges and emotional well-being through individualized therapy and community resources.
Dental Care
We offer complete dental care including exams, X-rays, cleanings, fillings, extractions, and denture fittings. Our expanded facilities accommodate increased patient demand with modern equipment and experienced dental professionals serving both insured and uninsured individuals.
Vision Care
Our vision care services include comprehensive eye exams and prescription eyeglasses to improve visual acuity and overall eye health. This program helps patients maintain workplace productivity and enjoy daily activities with enhanced vision clarity.
Supportive Care
Community health workers provide personalized advocacy, resource navigation, and health education. This program connects patients with social services, housing assistance, and employment resources to address broader determinants of health.
People
Jean Ferguson Poole
Founder
Jean Ferguson Poole initiated Healing Hands Health in 1997 after reading about healthcare disparities. Her vision created a sustainable model for serving uninsured patients in the region through community partnerships and volunteer support.
Dr. Kelsey Lloyd
Interim Medical Director
Dr. Kelsey Lloyd leads medical operations with ETSU Quillen College of Medicine training. Her residency in family medicine informs our patient-centered approach to comprehensive healthcare delivery.
Helen Scott
Executive Director
Helen Scott oversees organizational strategy and community outreach. With decades of experience in nonprofit healthcare, she ensures our services align with evolving community needs and funding opportunities.
Corey Smith
Director of Clinic Operations
Corey Smith manages daily clinical operations. His leadership focuses on optimizing patient flow and integrating new technologies to improve service efficiency while maintaining our compassionate care standards.
Courtney Colobro
Director of Behavioral Health
Courtney Colobro develops mental health programs and coordinates integrated care initiatives. Her expertise ensures behavioral health services complement our medical offerings for holistic patient treatment.
Questions
Who qualifies for care at Healing Hands Health?
Adult residents of Northeast Tennessee or Southwest Virginia with no insurance or limited coverage (including TennCare/Virginia Medicaid for dental care) meeting income requirements.
What services are available?
We offer medical care, behavioral health services, dental treatment, vision care, supportive services, and annual free health fairs with diagnostic testing and vaccinations.
How much do services cost?
Most routine visits cost $50 or less, including diagnostic testing. Sliding scale fees apply for eligible patients based on income verification.
How do I schedule an appointment?
Apply online or call 423-652-0260 to start the process. New patients complete an eligibility review before scheduling their first appointment with our care team.
Do you accept insurance?
We primarily serve uninsured patients but accept limited insurance plans. TennCare and Virginia Medicaid are accepted for dental care only.
How is Healing Hands Health funded?
We operate through community donations, grants, partnerships, and volunteer support. This funding model allows us to maintain affordable pricing for underserved populations.
Reviews (6)
Michelle Diana Hull
Jul 24, 2021
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God bless Healing Hands and their dentists and doctors for excellent work and for giving to the community!
John Brown
May 26, 2021
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I can't say enough about this place! Dr Arnold is someone that actually cares about what you're going through and that is rare these days. He takes the time to explain what's going on and what your options are as far as treatment. Staff is great and efficient.
Da Kimberlin
Nov 01, 2020
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These people are absolutely amazing I have had nothing but pain from my teeth the last two years and not being able to afford to have them pulled I learned about helping hands they really care about the patients I had 6 teeth pulled on my first visit and honestly didnt feel a thing god bless these people and the donors that make it possible
Wayne Cross
Nov 04, 2018
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First off, Veterans DO have to pay for dental!! It's only $35 but what I read about them, it was suppose to be free for Veterans. Now, no matter what they do it's ONLY $35, which is really cheap. The biggest reason I wanted to do a review is the main doctor watches over the students AND PULLED 5 TEETH ONE WAS A WISDOM TOOTH AND TOLD ME TO TAKE ASPIRIN!!! I said ok cause he said the nerve ends were dead on 2 and I wouldn't need anything. WELL, NEEDLESS TO SAY I WAS IN HELL FOR DAYS AND CALLED WITH STILL NO HELP!!! I have a dog and the doctor would NEVER send her home without something to help her
Lisa Mccoy-Benningfieel
Sep 28, 2018
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I don't know what some of us Veterans would do if it weren't for you!!! Thank you for caring you could teach the VA what it is like to actually do something for us!!!
Ramona Belcher
Jun 11, 2018
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I'm actually using my wife's phone to rate Healing Hands, however, as long as I can rate them, it makes no difference to me...lol. Healing Hands staff and Dr.Arnold are some the best people you could ever meet, they treat you with respect and actually care about their patients. I will never go to any other practice for my symptoms, their just great there. I would recommend them to anyone. J.B
