Business Details
14 Years
experience
Expert AudioVisual Integration Services in Pearl River, NY
Since 2012, USIS AV has been a client-obsessed firm dedicated to delivering exceptional audiovisual experiences. Our approach prioritizes the human factor in AV design, focusing on how people interact with technology rather than just spatial dynamics. With leadership possessing over 30 years of industry expertise, we serve globally recognized brands, startups, and enterprises by executing both everyday and extraordinary AV projects. As part of USISa third-generation, privately-owned technology firm with roots dating to 1924we leverage decades of cross-disciplinary experience in AV, IT, and security systems. Our design-build methodology ensures complete ownership of AV systems integration, enabling seamless collaboration between architects, construction teams, and IT personnel while reducing costs and timelines.We maintain 150,000 square feet of facility space within 20 miles of New York City for client demonstrations and system testing. Our services span AV systems design using BIM modeling, integration of complex AV/IT/security infrastructure, and comprehensive post-installation support. We specialize in creating technology-enabled environments for workplaces, marketplaces, data centers, and learning spaces across diverse industries. Our commitment to operational excellence is demonstrated through our AV Service Desk, proactive maintenance programs, and enterprise-wide managed services. With offices in New York and California, we combine local responsiveness with national-scale capabilities to deliver technology solutions that enhance human experiences in physical spaces.
Services
AV Systems Design
AV Integration
Service + Support
Managed Services
AV/IT/Security
Details
- Year established: 2012
Highlights and features
- We offer 30+ years of AV industry expertise through our leadership team
- Our client-obsessed approach prioritizes human interaction over spatial dynamics
- We provide complete design-build AV system ownership from concept to support
- Our BIM-enabled 3D modeling ensures precise AV system visualization
- We maintain dedicated facility space for system testing and client demonstrations
Services
AV Systems Design
Our certified designers utilize Building Information Modeling (BIM) to create 3D space representations using Revit renderings. This enables early design decisions with visual insights into AV system implementation. We collaborate with architect teams to produce 3D mockups complete with equipment layouts and impact assessments for electrical and HVAC systems. Our comprehensive drawing packages ensure alignment with project goals throughout the construction process.
AV Integration
We implement process-driven AV system installations requiring multi-disciplinary expertise across AV, networking, IT, and construction domains. Our quality control spans engineering drawings, in-house fabrication and testing, and field commissioning. Our team collaborates with end-users, IT personnel, architects, and construction managers to deliver vetted AV systems aligned with scope requirements and interior construction conditions.
Service + Support
Our AV Service Desk provides single-point contact for audiovisual service needs, offering system audits, proactive maintenance, remote support, onsite service, and event support. We maintain dedicated resources for troubleshooting, scheduled maintenance, and emergency response to ensure continuous system operation. Our support programs include preventive maintenance plans and rapid-response service agreements for critical environments.
Managed Services
We deliver software-driven managed services combining virtual connections, physical equipment, and hard-wired components with end-user technology adoption programs. Our solutions include remote monitoring, system performance analytics, and proactive support for enterprise AV environments. These services help IT managers address technology adoption challenges across diverse user groups and device ecosystems.
AV/IT/Security
As part of USIS, we provide bundled solutions for designing, engineering, and installing integrated technology systems. Our capabilities span information technology infrastructure, audiovisual systems, and security/access control solutions. This holistic approach enables efficient coordination of complex technology projects through single-point resources while maintaining specialized expertise in each discipline.
People
Bill Baretz
AV Principal, EVP
With extensive AV industry experience, Bill leads strategic initiatives as AV Principal and Executive Vice President at USIS AV, driving technology innovation and client relationships.
Todd Hutchins
AV Principal, CTO
As Chief Technology Officer and certified AV professional, Todd oversees technical strategy and innovation for USIS AV's complex system implementations.
Richard Oeters
Vice President of Advanced Technical Services
Richard directs advanced technical services operations, ensuring cutting-edge solutions delivery across USIS AV's diverse project portfolio.
Anthony Magarelli
Vice President of AV Engineering
Anthony leads AV engineering efforts, applying his certified expertise to develop innovative technical solutions for USIS AV's clients.
Theresa Hahn
Vice President of Client Success & Marketing
Theresa drives client success strategies and marketing initiatives, ensuring exceptional client experiences throughout the project lifecycle.
Questions
What AV services does USIS AV offer?
We provide full lifecycle AV services including systems design, integration, managed services, and technical support for commercial environments.
Do you serve locations outside New York?
Yes, we operate from multiple locations including Pearl River, NY; New York, NY; Montclair, CA; and San Jose, CA.
Can you handle complex AV projects?
Our design-build approach and 30+ years of industry expertise enable us to manage complex AV integrations across diverse industries.
Do you offer emergency AV support?
We provide scheduled maintenance and support services but do not specifically advertise emergency service capabilities.
How do you ensure AV system quality?
We maintain quality through BIM modeling, in-house fabrication/testing, field commissioning, and comprehensive post-installation support programs.
What industries do you serve?
We deliver solutions for workplaces, marketplaces, data centers, and learning spaces across multiple industries nationwide.
