Business Details
Trusted Payroll Services in Cortland, NY
Prime Payroll Relief has been delivering comprehensive payroll solutions to businesses for over three decades. Our team of certified professionals specializes in streamlining payroll processes, ensuring compliance with evolving tax regulations, and providing personalized support tailored to each client's unique needs. With expertise in federal and state tax filings, direct deposit services, and year-end reporting, we empower business owners to focus on growth while we handle payroll complexities.Our commitment to accuracy, customer service, and technological innovation has earned us an A+ BBB rating and consistent client satisfaction. Located in Cortland, NY, we serve regional clients with a combination of local knowledge and national compliance expertise.
Services
Payroll Processing
Tax Compliance
Employee Portal
W-2 Processing
401(k) Administration
Highlights and features
- 30+ years of payroll processing expertise
- Full-service payroll and tax compliance solutions
- Personalized service from certified professionals
- A+ BBB rating for business integrity
- Proven track record with diverse business types
Associations and certifications
- Better Business Bureau (BBB)
What people say
Quick to answer questions
Excellent payroll service
Knowledgeable and professional
Outstanding service quality
Highly recommend
Services
Payroll Processing
Our comprehensive payroll processing handles all aspects of employee compensation, including tax calculations, direct deposits, and paycheck generation. We manage federal, state, and local tax withholdings while maintaining compliance with changing regulations. Clients receive detailed reports and 24/7 access to payroll records through our secure online portal.
Tax Compliance
We ensure complete tax compliance through accurate calculation and timely filing of quarterly and annual payroll taxes. Our team stays current with regulatory changes to maintain compliance across all jurisdictions. Services include electronic tax payments, W-2/1099-M processing, and government form submissions for federal, state, and local agencies.
Employee Portal
The employee portal provides 24/7 access to pay stubs, W-2 forms, and payroll history. Employees can view and print documents securely from any device. This self-service platform reduces administrative burdens while maintaining strict data security and privacy protections for sensitive payroll information.
W-2 Processing
Our W-2 processing service ensures accurate preparation and timely distribution of annual tax forms. We handle all aspects of year-end reporting, including corrections, reprints, and submissions to Social Security Administration. Clients receive organized digital records and printed forms delivered directly to employees.
401(k) Administration
We provide complete 401(k) plan administration services, including contribution calculations, compliance reporting, and employee communications. Our solution integrates seamlessly with payroll processing to ensure accurate deductions and timely remittances while maintaining adherence to IRS regulations and plan documentation requirements.
People
John O. Reagan
CEO, President
Founder with 40+ years of payroll bureau experience, managing compliance policies, software partnerships, and staff recruitment. Certified Public Accountant licensed in New York since 1986.
Heather L Weeks
CFO, Vice President
Co-owner with 25+ years of payroll processing expertise, specializing in tax compliance for diverse business structures including professional practices and hospitality industry clients.
Questions
What payroll services do you offer?
We provide full-service payroll including tax calculations, direct deposit, W-2 processing, 401(k) administration, and employee portal access for businesses of all sizes.
How do you handle tax compliance?
Our team manages all federal, state, and local tax filings, including quarterly returns and annual reporting, while staying current with regulatory changes to ensure complete compliance.
Which areas do you serve?
We serve businesses in Cortland, Ithaca, Binghamton, and surrounding New York areas, with electronic services available nationwide.
Are you available for emergencies?
We operate during standard business hours but provide urgent support through our dedicated phone line for critical payroll issues requiring immediate attention.
Reviews (7)
Sherbrook Apartments
Dec 02, 2021
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After a long run and many issues with a different payroll company, Sherbrook choose Prime Payroll Relief. We could not be happier with the services they provide.
Cortland Standard
Nov 27, 2021
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Great payroll service without the outrageous fees. Never additional fees for quarterly or year end processing. Always available to assist with any payroll questions and/or concerns; courteous at all times. Highly recommend.
Bl & L. Mobile Concrete
Nov 23, 2021
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Wonderful company. Great with responding to emails and helping us with all our tax and payroll needs. Highly recommend this company.
Tully United
Nov 10, 2021
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We have had an excellent experience with Prime Payroll. Its an easy company to work with. Any questions we have asked have been answered in 2 hours or less.
Chris Primme
Jun 09, 2016
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Their great knowledge and attention to small details have aided in keeping our business on track. We feel very confident in recommending Prime Payroll Relief's services.
Jessica Gilbert
Dec 22, 2015
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We have a great experience with Prime Payroll. We currently switch to them this year and it is so much easier to have someone local and someone to speak with regarding payroll issues rather than waiting on hold and speaking to many different individuals from another company. I would recommend Prime Payroll Service.
Jessica Gilbert
Director of Operations
Elizabeth Brewster House
Jessica Gilbert
Director of Operations
Elizabeth Brewster House
Kate Haynes
Sep 15, 2015
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I have already recommended Prime Payroll Relief to colleagues that are now using their services and very pleased. We have had nothing short of a great experience with them and are happy to recommend them others. They staff is very helpful and any issues we have ever had have been quickly addressed. We appreciate the quality service.