Business Details
50+ Years
experience
Emergency
services
Trusted IT Services for Indianapolis Businesses
Since 1930, our family business has continuously evolved to meet the changing needs of our clients. We focus on client innovation, growth, and success, carving out a unique niche by building tailored IT strategies. From humble beginnings, we've grown into one of the largest IT service organizations in the Midwest, maintaining our commitment to being the most trusted partner. Our team lives out the 'Ridiculously Helpful' commitment daily, providing actionable IT consultation that empowers clients to stay ahead of the competition.We prioritize confidence in technology, data security, and proactive problem prevention. Our culture emphasizes community stewardship, sustainable excellence, and being a trusted advisor. We serve as a business partner, not just an IT provider, helping organizations achieve their goals through technology.
Services
Managed IT
Cybersecurity
Cloud Services
IT Consulting
IT Outsourcing
Help Desk Support
VoIP Systems
Network Support
Business Continuity
Technology Assessment
Details
- Year established: 1930
Highlights and features
- We provide 24/7 help desk support for immediate IT assistance
- Our team implements proactive cybersecurity measures to prevent threats
- We develop customized IT strategies aligned with business objectives
- Our experts have decades of experience in enterprise IT solutions
- We offer comprehensive technology assessments to identify vulnerabilities
What people say
Quick response times
Technical expertise
Proactive security measures
Reliable support
Personalized solutions
Services
Managed IT
Our comprehensive managed IT services include help desk support, network monitoring, and infrastructure management. We ensure business continuity through proactive maintenance and rapid issue resolution. Our team customizes solutions to meet specific organizational needs while maintaining security and compliance standards.
Cybersecurity
We provide advanced cybersecurity protection through endpoint detection, multifactor authentication, and firewall implementation. Our experts conduct regular security audits and implement threat prevention strategies tailored to each client's risk profile and industry requirements.
Cloud Services
We offer cloud migration, management, and security services for platforms like Microsoft 365, Azure, and AWS. Our solutions ensure data accessibility while maintaining enterprise-grade security and compliance with industry standards.
IT Consulting
Our consulting services develop long-term IT strategies aligned with business objectives. We conduct technology assessments, infrastructure design, and business continuity planning to optimize technology investments and future-proof organizations.
VoIP Systems
We implement scalable VoIP phone systems with multi-device integration and advanced features. Our solutions ensure reliable communication through quality broadband management and customized configurations for business-specific needs.
People
Gary Thomas
Senior Partner
With decades of IT industry experience, Gary leads strategic initiatives at LEAP Managed IT. He focuses on developing long-term client relationships and ensuring technology solutions align with business objectives while maintaining community involvement.
Michael Thomas
Senior Partner
Michael oversees technical operations and service delivery excellence. He brings extensive expertise in enterprise IT infrastructure and cybersecurity, ensuring clients receive cutting-edge solutions that drive business growth and operational efficiency.
Questions
What IT services do you offer for small businesses?
We provide comprehensive IT services including managed IT, cybersecurity, cloud solutions, VoIP systems, and 24/7 help desk support tailored to small business needs.
How do you handle cybersecurity threats?
We implement endpoint detection, advanced firewalls, multifactor authentication, and regular security audits to proactively identify and mitigate potential threats.
Can you help with cloud migration?
Yes, we specialize in secure cloud migration and management for platforms like Microsoft 365, Azure, and AWS with customized implementation plans.
Do you offer 24/7 IT support?
Yes, our help desk provides 24/7 support with rapid response times to minimize downtime and ensure business continuity.
What industries do you serve?
We work with diverse sectors including financial services, nonprofits, government agencies, healthcare providers, and manufacturing companies.
How do you customize IT solutions?
We conduct technology assessments to understand specific needs, then develop tailored IT strategies that align with business goals and growth objectives.
Reviews (4)
Marek Kski
Dec 18, 2021
Report
Positive:Professionalism
Had a great meeting with Michael, he was very professional and helped me understand my options. I attended one of their conferences which was filled with information that helped me understand technology with my business.
Had a great meeting with Michael, he was very professional and helped me understand my options. I attended one of their conferences which was filled with information that helped me understand technology with my business.
Donna Adams
Dec 15, 2021
Report
Positive:Professionalism,Responsiveness
Love working with the Ridiculously Helpful IT Team! The help desk goes above and beyond to help our team solve problems. They explain things with great patience. The follow up and follow through on projects has exceeded our expectations. Love working with an Indy based team.
Love working with the Ridiculously Helpful IT Team! The help desk goes above and beyond to help our team solve problems. They explain things with great patience. The follow up and follow through on projects has exceeded our expectations. Love working with an Indy based team.
Bailee Oexmann
Oct 28, 2021
Report
Positive:Professionalism
All of the workers here are excellent. Nick gives excellent time and information to his clients. Very quick to respond to any issues or questions.
All of the workers here are excellent. Nick gives excellent time and information to his clients. Very quick to respond to any issues or questions.
Diana HFDOffice
Oct 04, 2021
Report
Positive:Professionalism,Quality,Responsiveness,Value
New office printer installedlove it! Jim Smith installed ithe was great! Thanks Nick for all your help deciding which printer works best for us in our limited space and one that is cost effective :) Air print is awesome! Thanks again for everything!
New office printer installedlove it! Jim Smith installed ithe was great! Thanks Nick for all your help deciding which printer works best for us in our limited space and one that is cost effective :) Air print is awesome! Thanks again for everything!
