Business Details
Emergency
services
24/7 Emergency Restoration Services in Fitchburg, MA
At Water Fire Mold Restoration Services, we have built a reputation as trusted experts in property restoration. Our family-owned business combines decades of industry experience with a commitment to providing personalized, high-quality service. We specialize in water damage mitigation, fire restoration, and mold remediation, utilizing state-of-the-art equipment to address emergencies efficiently. Our team is available 24/7 to handle residential and commercial properties, working directly with insurance companies to streamline claims processes. We prioritize transparency, customer education, and thoroughness, ensuring every project meets rigorous industry standards.Certified by the IICRC, our technicians are trained to handle complex restoration challenges safely and effectively. Serving Central Massachusetts and Southern New Hampshire, we take pride in offering rapid response times and long-term solutions that protect both property integrity and occupant health. Our 5-star reviews reflect our dedication to treating every client like family, completing projects with professionalism and care. From initial assessment to final restoration, we aim to minimize stress and restore properties to pre-loss conditions.
Services
Water Damage
Fire Restoration
Mold Inspection
Sewer Cleanup
Air Quality Testing
Commercial Restoration
Emergency Board-Up
Decontamination
Insurance Claims
Micro-Green Services
Highlights and features
- Our rapid 24/7 response ensures immediate emergency assistance for disaster recovery.
- IICRC-certified technicians provide industry-standard mold remediation and water damage solutions.
- Direct collaboration with insurance carriers simplifies claims for residential and commercial properties.
- We utilize advanced drying equipment and mold prevention technologies for thorough restoration.
- 5-star reviews validate our commitment to treating clients with professionalism and care.
Associations and certifications
- IICRC
What people say
Prompt emergency response
Professional insurance coordination
Thorough mold remediation
Knowledgeable technicians
Compassionate support
Services
Water Damage Mitigation
We provide immediate water extraction and structural drying to prevent mold growth after leaks, floods, or pipe bursts. Our team addresses hidden moisture behind walls and under flooring using industrial pumps and thermal imaging. Services include sewage cleanup, carpet restoration, and documentation for insurance claims.
Fire and Smoke Restoration
Our emergency board-up and content cleaning services protect properties after fires. We remove smoke residue from surfaces, eliminate odors with ozone treatments, and restore damaged structures. We coordinate with insurance providers to cover smoke, soot, and water damage from firefighting efforts.
Mold Inspection & Remediation
IICRC-certified technicians perform air quality testing and identify mold sources in attics, walls, and HVAC systems. We contain contaminated areas, remove spores using HEPA vacuums, and apply antimicrobial solutions. Post-remediation verification ensures complete eradication.
Commercial Restoration
We minimize downtime for commercial properties through rapid water extraction, fire damage repair, and mold remediation. Our team handles large-loss projects with industrial equipment and follows strict protocols for document preservation and electronics recovery in office environments.
Insurance Claims Coordination
We streamline insurance processes by documenting damage, providing itemized estimates, and communicating directly with adjusters. Our team ensures coverage for water mitigation, fire restoration, and mold remediation while advocating for clients' interests.
People
Jerry
Team Lead Technician
With over 6 years of experience, Jerry specializes in hands-on disaster recovery and client communication. He provides transparent explanations of restoration processes and collaborates directly with insurance providers to resolve claims efficiently for residential and commercial clients.
Questions
What restoration services do you offer?
We handle water damage, fire restoration, mold remediation, sewage cleanup, and insurance claims coordination for residential and commercial properties.
Are you available for emergencies after hours?
Yes, our team provides 24/7 emergency response within Central Massachusetts and Southern New Hampshire.
How do you work with insurance companies?
We document damage, provide detailed estimates, and communicate directly with adjusters to streamline claim approvals for covered losses.
Can you test for mold growth?
Our IICRC-certified technicians perform air quality testing, surface sampling, and comprehensive mold inspections to identify contamination sources.
Do you serve commercial properties?
Yes, we offer large-loss commercial restoration services including structural drying, content recovery, and business continuity solutions.
What areas do you service?
We provide restoration services throughout Central Massachusetts and Southern New Hampshire, with flexible territory coverage.
Videos
Reviews (6)
E.
Dec 07, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Jerrys team at Water Fire Mold Restoration did a great job and took care of the cleanup and removal and remediation very fast in a matter of days they were very professional and did a great job would highly recommend them to anyone with a water fire mold cleanup situation.
Services:Mould removal,Water damage cleanup,Mould inspection
Jerrys team at Water Fire Mold Restoration did a great job and took care of the cleanup and removal and remediation very fast in a matter of days they were very professional and did a great job would highly recommend them to anyone with a water fire mold cleanup situation.
Services:Mould removal,Water damage cleanup,Mould inspection
Katherine Pelletier
Oct 25, 2021
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Water Fire and Mold is an absolutely amazing company. Jerry worked around my busy schedule and took time out of his to explain every step of the process from the insurance claim to how to deal with contractors. The demo team showed up on time and worked so efficiently that they finished in one day (I had to have my whole bathroom floor ripped up and my kitchen ceiling ripped up as well). They didnt leave a mess and took everything with them. All of the people working on demo were extremely helpful. They also left industrial strength blowers and dehumidifiers to help dry everything out for a few
Barry Rosenberg
Sep 04, 2021
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WF&M did mold mitigation and asbestos testing. Jerry has a great sales personality, a trait which is not always accompanied by great and honest service, but in this case it was. His crew was punctual and polite, Jerry came on site to make sure the job was being done right, and made my options, service updates and the reality of mold mitigation clear. What impressed me most is that after the job was finished he readily advised me and referred me to contractors when I called him for guidance.
Prince Dan
Jul 20, 2021
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I called for help when my home flooded, and they went above and beyond to help us out! Ive never done business before with such polite, knowledgeable and professional people before. Every single person who works with this company is a hard working and great employee. They were quick, and the job was done right! Thanks for being there for us!
Justin Bowden
Oct 24, 2020
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We own a multifamily unit. Our first floor tenant had informed us about mold in the bathroom. I had contacted Jerry to come out and he came out that day. He noticed what also looked to be water damage in the bathroom. Eventually through discovery process we found that there was major water damage in both the bathroom , kitchen and an adjoining room. Jerry and his team have been extremely professional in handling everything for us. They are a pleasure to work with. They are prompt, knowledgeable and we are so fortunate to be able to work with them. They have come out even late at night to assist
Christine Lima
Sep 29, 2020
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Jerry and his team are phenomenal! Do not seek services anywhere else, call him and you will not regret it. His team mitigated our mold issue in our master bathroom and completed the job quickly. Knowledgeable, efficient, professional, reliable, and most of all down to earth. He helped me throughout this entire process including speaking to my insurance on my behalf and explaining every bit of information, offered great advice, and communicated with me every step of the way. Even after their work was completed he still goes out of his way to help out any way he can. Customer service is excellent
