Business Details
Emergency
services
Your Trusted IT Partner for Healthcare Practices
Integrated Axis Group (IAG) is a specialized IT services provider dedicated to empowering dental, medical, and veterinary practices through cutting-edge technology solutions. Founded on the principle of delivering concierge-level IT support, our team of experts focuses on resolving 90% of client issues during the first call while maintaining a 95% client satisfaction rate within 60 days of service. We prioritize HIPAA and HITECH compliance, advanced cybersecurity measures, and customized IT infrastructure to ensure healthcare providers can concentrate on patient care without technological distractions.Our white-glove service model combines rapid response times with proactive maintenance, serving over 375 practices nationwide. With a commitment to excellence, accountability, and trust, IAG positions itself as a reliable technology partner, offering managed IT services, VoIP systems, digital marketing, and software support tailored to the unique needs of healthcare professionals.
Services
Managed IT
Cybersecurity
VoIP Systems
Website Design
Digital Marketing
Software Support
Highlights and features
- 90% of client issues resolved during first call
- 95% client satisfaction rate within 60 days
- HIPAA and HITECH compliance expertise
- 24/7 dedicated technical support available
- Serving 375+ dental and medical practices nationwide
What people say
Quick and efficient
Life saver
Proactive in security
Peace of mind
Top-tier service
Services
Managed IT
Comprehensive IT infrastructure management tailored for healthcare practices. Our proactive monitoring and maintenance ensure system reliability while reducing downtime. Services include network optimization, data backup, and 24/7 technical support to maintain seamless operations for dental, medical, and veterinary offices.
Cybersecurity
Advanced security solutions protecting sensitive patient information. We implement firewalls, encryption protocols, and staff training programs to prevent cyber threats. Our HIPAA-compliant systems safeguard electronic health records while maintaining regulatory compliance for healthcare providers across the United States.
VoIP Systems
Modern communication solutions combining cost-efficiency with reliability. Our HIPAA-compliant VoIP systems offer crystal-clear call quality, automated attendants, and seamless integration with practice management software. Implementation includes staff training and ongoing technical support for uninterrupted communication.
Website Design
Custom websites optimized for healthcare providers' unique needs. Our designs focus on patient engagement, appointment scheduling integration, and mobile responsiveness. Services include SEO optimization, content management systems, and regular performance monitoring to maintain digital visibility.
Digital Marketing
Targeted marketing strategies increasing practice visibility. We combine search engine marketing, social media management, and analytics tracking to attract new patients. Campaigns are customized for dental, medical, and veterinary specialties while maintaining consistent brand representation across digital platforms.
People
Wesley Robinson
President & CEO
Wesley Robinson leads IAG's strategic vision, focusing on technology innovation for healthcare practices. With extensive industry experience, he ensures client satisfaction through reliable IT solutions and operational excellence across all service areas.
Scott Shackelford
Chief Financial Officer
Scott Shackelford manages IAG's financial operations, maintaining fiscal responsibility while supporting growth initiatives. His expertise ensures sustainable business practices that benefit both clients and organizational development across the healthcare technology sector.
TJ Boren
Chief Technology Officer
TJ Boren oversees technical operations, implementing cutting-edge solutions for healthcare IT challenges. His leadership ensures IAG maintains technological superiority while delivering reliable, secure systems tailored to dental, medical, and veterinary practices nationwide.
Steven Longstreth
Lead Senior Systems Engineer
Steven Longstreth specializes in complex system architecture, ensuring optimal performance for healthcare IT environments. His technical expertise provides critical support for IAG's managed services, maintaining high standards for system reliability and security compliance.
Joe De Leon
Web Designer/Developer
Joe De Leon creates customized digital solutions for healthcare providers, focusing on user-friendly website design and functional online platforms. His work enhances client visibility while maintaining technical excellence in IAG's web development services.
Questions
What healthcare IT services do you offer?
We provide managed IT services, cybersecurity solutions, HIPAA-compliant VoIP systems, website design, and digital marketing specifically tailored for dental, medical, and veterinary practices.
Do you serve practices outside Texas?
Yes, we serve healthcare providers nationwide with locations in California, Colorado, Nevada, Louisiana, Illinois, Arkansas, Oklahoma, Georgia, and Washington.
How quickly do you respond to IT issues?
90% of client issues get resolved during the first call with average response times under 15 minutes for urgent matters, available 24/7 for emergency support.
Are your services HIPAA compliant?
Yes, all our IT solutions maintain strict HIPAA and HITECH compliance standards, including secure data handling, encrypted communications, and regular compliance audits for healthcare providers.
Can you support existing technology systems?
Our team integrates with existing infrastructure, providing upgrades and maintenance while ensuring compatibility with current practice management software and hardware systems.