Business Details
16 Years
experience
Your Trusted Partner for Marketing & Web Design Solutions
The Media Captain is a full-service marketing and web design agency headquartered in Columbus, Ohio. Founded in 2010 by sibling co-founders Jason and Stefanie Parks, the agency combines hands-on ownership with a team of 15 experts to deliver tailored digital solutions. Specializing in SEO, paid advertising, web design, and social media, the agency serves clients nationwide while maintaining a local focus. Recognized as a Top 1% Agency by UpCity and a Top 1000 B2B Company by Clutch, the company emphasizes transparency, communication, and measurable results.Their approach integrates design, development, and marketing to align with client goals, supported by a proven track record of over 150 five-star reviews. The agencys sibling-led structure ensures direct access to owners while maintaining the resources of a larger firm.
Services
SEO
Paid Advertising
Web Design
Email Marketing
Social Media
eCommerce
Hosting
Graphic Design
UX Design
Review Management
Details
- Year established: 2010
Highlights and features
- We offer 15+ years of hands-on digital marketing expertise.
- Our sibling-owned structure ensures direct owner involvement.
- Proven success with 150+ five-star client reviews.
- Integrated approach combining design, development, and marketing.
- Recognized as a Top 1% Agency by UpCity and Clutch.
Associations and certifications
- UpCity
- Clutch
What people say
Fantastic job
Highly recommend
Proven results
Exceptional service
Expert knowledge
Services
SEO
Our SEO services improve organic visibility through technical audits, content optimization, and local search strategies. With expertise in B2B and niche industries, we help clients rank for high-value keywords. Proven results include doubling local search visibility for healthcare providers and achieving #1 rankings for competitive terms.
Web Design
We create responsive, conversion-focused websites tailored to business goals. Our process includes UX research, custom design, and platform integration. Clients benefit from improved user engagement and lead generation, with examples including e-commerce sites achieving 3:1 ROAS and B2B platforms driving qualified traffic.
Paid Advertising
Our paid advertising services manage Google Ads, social media ads, and performance campaigns. We optimize ad spend for maximum ROI, demonstrated by 312% website traffic growth for healthcare clients and sustained 98% occupancy rates for real estate clients through targeted ad strategies.
Email Marketing
We develop automated and promotional email strategies to nurture leads and retain customers. Services include list segmentation, A/B testing, and analytics reporting. Clients have seen increased donor engagement for nonprofits and improved customer retention for e-commerce brands.
Social Media
Our social media services include content creation, ad management, and community engagement. We build brand awareness and drive conversions through platform-specific strategies. Success stories include viral campaigns for luxury real estate and improved social metrics for service-based businesses.
People
Jason Parks
Co-Founder & CEO
Jason co-founded The Media Captain in 2010 and oversees strategic direction. With expertise in digital marketing and agency growth, he ensures clients receive innovative solutions. His leadership has expanded the agency to 15 team members while maintaining a family-owned ethos.
Stefanie Parks
Co-Founder & COO
Stefanie co-founded the agency and manages operations. She focuses on client satisfaction and team development. Her background in project management ensures efficient service delivery across marketing, design, and development departments.
Rachelle Kelly
Marketing Strategist
Rachelle specializes in SEO and Google Ads strategies. She develops data-driven campaigns that improve client visibility and lead generation. Her expertise has helped businesses achieve top search rankings and measurable ROI improvements.
Michelle DeChicco
Development Manager
Michelle leads web development projects, ensuring technical excellence and client requirements alignment. She manages a team of developers to deliver custom websites that enhance user experience and business performance.
Katie Leppert
Lead Designer
Katie oversees graphic design and UX projects. She creates visually compelling assets that align with brand identities. Her work includes website interfaces, marketing materials, and user experience improvements for diverse industries.
Questions
What services does The Media Captain offer?
We provide SEO, paid advertising, web design, email marketing, and social media management. Our team tailors solutions to meet specific business goals.
How long has The Media Captain been in business?
We've served clients since 2010, growing from a home-based startup to a recognized Top 1% marketing agency.
Which industries do you specialize in?
We work with B2B, healthcare, real estate, e-commerce, and home services clients, among others. Our case studies demonstrate cross-industry expertise.
How do you measure campaign success?
We use analytics reporting, ROI tracking, and goal-specific KPIs to demonstrate measurable results for all marketing initiatives.
What sets you apart from other agencies?
Our sibling-owned structure combines owner accessibility with a full-service team. We emphasize transparency, communication, and proven digital strategies.
Can you work with businesses outside Columbus?
While based in Columbus, Ohio, we serve clients nationwide through remote collaboration and digital tools.
Videos
Reviews (4)
Jerry Haines
Jan 05, 2022
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Jason, Livi and the MC team did a thorough job on a site audit/app user experience. Looking forward to implementing their excellent recommendations.
Mitchell Christian
Dec 23, 2021
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I've been working with the media captain for quite some time now and I will say it was a great investment. They are very knowledgeable and implement marketing strategies that work. My website traffic has grown over 150% since working with them. Highly recommended!
Bob Davidek
Nov 03, 2021
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Our overall web design experience with The Media Captain's team has been an A+ experience. All deliverables and timeframes were met and the quality of MC's work was excellent. Looking forward to doing more business with them in the future!
Hughston Clinic
Oct 22, 2021
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Jason was so helpful to us when we truly needed assistance and had nowhere to turn. We reached out to him on a whim while experiencing an issue with one of our Google My Business accounts and, without knowing us at all, he seemed to drop everything to assist. Finding The Media Captain during a somewhat frantic Google search for help was a real find. Thank you so much for your help, Jason!
