Business Details
39 Years
experience
Expert Residential Property Management Services in San Carlos, CA
Bay Area Property Management has been providing leasing and property management services to residential property owners in the San Francisco Bay Area since 1987. As a family-owned and operated business, we prioritize personalized service through regular property visits, proactive maintenance, and relationships with quality vendors to protect our clients' investments. Our team maintains expertise in property owner and tenant rights through ongoing education and membership in professional associations. We offer customized communication and decision-making for property owners while fostering ethical relationships with all stakeholders.Our services include monthly management, one-time rental placement, tenant screening, and maintenance coordination. We provide direct deposit options for owner payments and maintain a tenant portal for rent payment and service requests. Our commitment to accessibility and inclusion is reflected in our website design and operational practices. With decades of local market knowledge, we serve properties across San Mateo County and the broader Bay Area. Our testimonials highlight our responsiveness, attention to detail, and professional approach to property management.
Services
Property Management
Leasing Services
Tenant Screening
Maintenance Coordination
Rent Collection
Details
- Year established: 1987
Highlights and features
- We've provided property management services since 1987 with local market expertise
- Our hands-on approach includes regular property visits and proactive maintenance
- We maintain quality vendor relationships to protect property investments
- Customized communication plans for each property owner
- Direct deposit payment options for owner convenience
What people say
Attentive, responsive
Conscientious and caring
Competently managed
Personal touch
High-touch approach
Services
Property Management
Our comprehensive property management service includes regular inspections, maintenance coordination, and financial reporting. We handle tenant communications and vendor relationships while providing customized owner updates. With decades of local experience, we protect investments through proactive oversight and market expertise.
Leasing Services
Our leasing specialists market properties through professional photography and targeted advertising. We conduct thorough tenant screenings including credit checks and reference verification. The service includes lease preparation and move-in coordination to ensure qualified tenants and proper documentation for property owners.
Tenant Screening
We implement rigorous tenant screening processes evaluating credit history, rental references, and income verification. Our standardized criteria help identify qualified applicants while maintaining compliance with fair housing regulations. The process balances thorough evaluation with timely decision-making for property owners.
Maintenance Coordination
Our maintenance service manages repair requests through a dedicated portal and phone line. We coordinate with pre-vetted contractors for prompt service while maintaining cost controls. Regular property inspections help identify potential issues before they become major problems, preserving property value.
Rent Collection
We offer multiple rent payment options including online payments through our secure tenant portal. Our system provides automated receipts and late payment notifications. For owners, we facilitate direct deposit transfers and detailed monthly financial statements showing all income and expenses.
People
Andrea Sandoval
Main Line Contact
Andrea serves as the primary contact point for Bay Area Property Management, coordinating communication between owners, tenants, and staff. With over 15 years in property management administration, she ensures smooth operations through organized record-keeping and responsive client service.
Bonnye Sirk
Property Manager
Bonnye manages property operations with a focus on tenant relations and maintenance oversight. Her 12 years of experience in residential property management ensure quality service delivery. She coordinates vendor networks to maintain cost-effective, reliable property maintenance solutions.
Heather Sirk
Leasing Coordinator
Heather specializes in rental placement and tenant screening processes. With expertise in fair housing regulations, she manages application evaluations and lease preparations. Her market knowledge helps position properties for successful leasing outcomes in competitive Bay Area markets.
Denise Dearstyne
Accountant
Denise handles financial operations including owner disbursements and expense tracking. Her accounting expertise ensures accurate financial reporting. She manages the direct deposit system and maintains detailed records for property owners' tax and investment purposes.
Taunye Sirk
Bookkeeper
Taunye manages financial documentation and payment processing. With experience in property management accounting systems, she ensures timely owner payments and accurate financial record-keeping. She serves as primary contact for direct deposit setup and financial inquiries.
Questions
What property types do you manage?
We specialize in residential property management for single-family homes, condominiums, and small multi-family units across the San Francisco Bay Area.
How do I submit a maintenance request?
Tenants can submit maintenance requests through our online Tenant Portal or by calling our main office at (650) 361-1977 during business hours.
What's included in your management fees?
Our management fees cover property inspections, tenant communication, vendor coordination, financial reporting, and 24/7 emergency support. Detailed fee structures are provided during initial consultations.
Can owners access property information online?
Yes, our Owner Portal provides 24/7 access to property details, financial statements, maintenance records, and communication history for all managed properties.
How are maintenance emergencies handled?
Emergency service requests receive immediate attention with after-hours on-call support available for plumbing, electrical, and safety-related issues affecting property habitability.
What sets you apart from other property managers?
Our family-owned business combines 35+ years of local experience with personalized service, regular property visits, and a network of trusted vendors to deliver exceptional property care.
Reviews (6)
Brittany Rollins
Dec 18, 2021
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I rented with BAPM for 3 years. Katrina was professional, and responsive. I was a single mom moving into my first place on my own and after another unit rented, katrina personally reached out to me to offer a different (and better) one prior to it even going on the market. Whenever I had a need for fixing, it was quickly handled. My only complaint was the coin laundry (change to card, please!) I have since moved out but this place was my refuge at the time.
Nicholas H.
Nov 13, 2021
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If I had to choose one word to describe this company it would be Dishonest. Beware. For the one's within who know this, enjoy your karma!
Erin V.
Jul 31, 2021
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I lived at one of their properties in Redwood City for two years. They were an excellent management company. They were very reasonable and responsive. For example, my income was slightly below the requirement, and they let me sign a lease anyway with an additional deposit (which they returned after a year). The on-site property manager in my building, Stephanie, was awesome! So friendly and responsive to any concerns. The building was well-maintained and clean. Nothing fancy, but it worked for me!
Faye S.
Jul 21, 2021
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I am 2.5 months into my lease and wanted to give a shout out to a number of people at BAPM who have been such a great pleasure to interact with. Like many, I was amazed from day one at how professional, effective, and fair BAPM is as a company. There were some issues in my apartment on arrival, and they dealt with them promptly. Katrina has been so responsive, kind, and positive, and Andrea has gotten right on every maintenance request and been very responsive. In all of my years renting, I have never before seen such a professional management company. I also wanted to give a shout out to Noel
Kaitlin W.
Mar 17, 2021
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We lived an apartment run by Bay Area Property Management company and we are grateful to have done so for the last year or more. We had to cancel our lease early and they did everything they could in partnering with us to re-rent the apartment including tours based on our schedule.
Jenna M.
Feb 21, 2021
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I wanted to give an updated review since several years have gone by. Now we work closely with Katrina who is super helpful and responsive. We have had the best experience with BAPM over the last 10 years and I cannot say enough about them! Thank you Katrina and the entire BAPM team!!!
