Business Details
41 Years
experience
Trusted Home Medical Equipment in Lockport, NY
Since 1985, Lockport Home Medical has been Western New York's trusted provider of home medical equipment, dedicated to enhancing independence and safety for individuals with mobility challenges. Our team includes a RESNA-certified Assistive Technology Professional, a BOC-certified mastectomy fitter, and trained specialists who collaborate with healthcare providers to ensure timely delivery of essential equipment. We maintain contracts with major insurance providers including Medicare, Medicaid, and Blue Cross Blue Shield, while offering competitive pricing for self-pay customers.Our services feature complimentary delivery and setup across Niagara, Orleans, and Erie counties, supported by knowledgeable technicians trained in equipment installation and user education. With decades of experience in durable medical equipment, we combine technical expertise with personalized service to address individual mobility needs through products like stairlifts, power chairs, and patient lifts.
Services
Stairlifts
Geriatric Chairs
Power Scooters
Daily Living Aids
Bathroom Safety
Lift Chairs
Patient Lifts
Power Chairs
Hospital Beds
Support Cushions
Details
- Year established: 1985
Highlights and features
- 38 years of specialized expertise in durable medical equipment since 1985
- Certified Assistive Technology Professionals on staff for mobility solutions
- Contracts with Medicare, Medicaid, and 8+ major insurance providers
- Free delivery and professional setup available across service areas
- Trained technicians provide personalized equipment education and support
Associations and certifications
- RESNA
- BOC
What people say
Regained independence
Friendly service
Safe installations
Pain relief
Professional staff
Services
Stairlifts
Our stairlift installations enable safe stair navigation with professional setup completed in under two hours. Trained technicians provide comprehensive operation training and written instructions. Designed for both straight and curved staircases, these mobility solutions feature safety sensors and seat belts for secure transportation between home levels.
Geriatric Chairs
Customizable geriatric chairs offer pressure relief and postural support with adjustable positioning features. Available in standard and bariatric models, these chairs include reclining capabilities, adjustable armrests, and infection-resistant upholstery. Our specialists help select optimal configurations for individual comfort and therapeutic needs.
Patient Lifts
Battery-powered and hydraulic patient lifts facilitate safe transfers with weight capacities up to 450 lbs. Features include 360-degree rotation, emergency lowering systems, and adjustable sling options. These lifts reduce caregiver strain while maintaining patient dignity during transfers between beds, chairs, and mobility devices.
Power Scooters
Three- and four-wheel power scooters provide indoor and outdoor mobility with tool-free disassembly for transport. Features include adjustable tillers, anti-tip wheels, and extended-range batteries. Our staff assists with trial demonstrations to ensure proper fit for individual mobility requirements and living environments.
Bathroom Safety
Comprehensive bathroom safety solutions include transfer benches, shower chairs, and non-slip mats. Heavy-duty grab bars and elevated toilet seats help prevent falls, while bath lifts provide safe tub access. Our product selection addresses diverse mobility challenges to enhance bathroom independence and security.
Questions
What insurance plans do you accept?
We accept Medicare, Medicaid, Blue Cross Blue Shield, Univera, Independent Health, YourCare, Fidelis, and other major insurance providers. Contact us for verification of current coverage.
Do you offer equipment delivery and setup?
Yes, we provide free delivery and professional installation for most products across Niagara, Orleans, and Erie counties with trained technicians.
What mobility equipment options are available?
We offer stairlifts, power chairs, geriatric chairs, patient lifts, mobility scooters, and bathroom safety equipment to address diverse mobility needs.
How long does stairlift installation take?
Most stairlift installations complete within two hours, followed by personalized training on safe operation and maintenance procedures.
Do you serve areas outside Lockport?
Our service area includes the Greater Buffalo region, Niagara County, and Orleans County with equipment delivery and professional support.
Reviews (6)
Lois Mcclymont
Dec 26, 2021
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My wheelchair is my lifelineI've been waiting way too long to get my wheelchair i don't have no one to.help me get to my other rooms to get.dressed or cook for myself after this week I missed two.daus of dialysis cause they still have not come and fixed my chair if. I don't have my power chair i don't know what I'm going to do i dont have an aid to help me but i still cannot walk so i need my power chair to get around they get really nasty to you when you keep calling to ask about my chair being fixed all i need is wiring to my chair and they cannot come repair it im in trouble without my power
Michael Schwinger
Dec 17, 2021
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We hadn't received a bill due to extenuating circumstances. On the first phone call I'm aware of about the bill, the representative dismissed a diagnosed cognitive condition my wife has, treating it as a made up excuse. I'll acknowledge although my wife's reaction was appropriate, her choice of language may not have been. However, it is COMPLETELY unacceptable for a MEDICAL provider to give the reaction they did to a patient's health, whether they have the diagnosis on file or not. The only positive part of the experience was the supervisor coming to some level of compromise, although still not
Ruth Steinagle
Nov 25, 2021
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Im tired of the way they treated me when I went in there the last time and the way they treated me over the phone today. It doesnt take a whole lot to be nice to people, but apparently its just too difficult for them.
Gzoldos
Nov 03, 2020
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Very dishonest. I signed for a wheelchair in November of 2019 with no deductible written on the receipt and no balance due. 10 months later they bill me $43.26 for 4 months of renting the wheelchair with zero communication. This business never answers their phone. I left them 2 messages about this. Again no communication. I paid them in December for the items that I purchased. I owe them nothing for the wheelchair. They turned this over to a collection agency. I will be addressing those with Greenfields and the Better Business Bureau and will be posting this review everywhere!
Fx
Oct 07, 2020
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Went in this store, a medical store nobody inside the store was wearing masks whos to know what they had coughed Or sneezed on... The products throughout the store possibly the cash register theyre constantly touching and then handing you money out of with bare hands.... And they hold contracts for any prescriptions that are written for any kind of medical home care equipment throughout the greater Lockport area I expected so much more from a medical establishment
You would think that the medical field should lead by example.... All the other medical facilities and establishments do I guess
You would think that the medical field should lead by example.... All the other medical facilities and establishments do I guess
Nancy Socha
Sep 19, 2020
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Knowledgeable, friendly staff, they seem to have whatever you need in stock. SO glad I stayed local with a large purchase. I got a much better price & EVERYONE was so helpful and polite. They made sure I was completely satisfied with the set-up in my home. They even provided the serial number of the product on a couple different receipts for me! I didn't have to crawl around and tear things apart to find it myself! Highly recommend!
