Business Details
50+ Years
experience
Emergency
services
Your Trusted Source for Pools, Spas & Outdoor Living in Colonie, NY
Islander Pools has been a trusted name in the pool and spa industry for over 65 years, established in 1959 as a family-owned and operated business. Our third-generation team combines decades of hands-on experience with a commitment to quality, offering comprehensive solutions for residential and commercial clients. We specialize in pool installation, hot tub sales, spa maintenance, and outdoor living products, backed by a price-match guarantee and personalized service.Our team of certified professionals prioritizes customer satisfaction, providing expert guidance from initial consultation to after-sales support. With two locations in Colonie and Ballston, NY, we serve the Capital Region with reliable products, transparent pricing, and a dedication to exceeding client expectations.
Services
Pool Installation
Hot Tub Sales
Spa Maintenance
Pool Closing Services
Outdoor Furniture
Sauna Installation
Pool Repair
Chemical Supplies
Pool Liners
Financing Options
Details
- Year established: 1959
Highlights and features
- We offer over 65 years of family-owned expertise in pool and spa solutions.
- Our team provides personalized service with a price-match guarantee.
- Certified technicians ensure reliable installation and maintenance services.
- We stock top brands like Hot Spring Spas and Radiant Pools for quality assurance.
- Financing options available to make backyard transformations affordable.
What people say
Exceptional customer service
Knowledgeable and patient staff
Prompt and reliable repairs
High-quality products
Free educational classes
Services
Pool Installation
Islander Pools specializes in custom pool installation, including above-ground, semi-inground, and inground pools. Our expert team ensures precise construction, proper equipment setup, and seamless integration with your outdoor space. We guide clients through design choices, material selection, and maintenance planning to create durable, enjoyable pools tailored to their lifestyle and budget.
Hot Tub Sales
We offer a wide range of premium hot tubs from trusted brands like Hot Spring Spas, including saltwater and 120V plug-in models. Our sales team provides detailed product comparisons, space planning, and energy efficiency guidance to help customers choose the perfect spa for their needs and home environment.
Spa Maintenance
Our technicians provide comprehensive spa maintenance, including filter cleaning, chemical balancing, and equipment inspections. Regular servicing ensures optimal performance, extends equipment lifespan, and maintains water safety, giving owners peace of mind and uninterrupted relaxation.
Pool Closing Services
We offer professional pool closing services to protect your investment during off-seasons. This includes water chemistry adjustment, equipment winterization, and secure cover installation, preventing damage from freezing temperatures and ensuring a smooth reopening in spring.
Outdoor Furniture
Our outdoor furniture selection features durable, stylish options from brands like Telescope Casual and Berlin Gardens. We help clients design functional, inviting outdoor living spaces with deep seating, fire pits, umbrellas, and game tables for year-round enjoyment.
People
Andrew Apple
Sales Professional
Andrew has over 20 years of experience in pool sales and education. He leads free pool closing classes and guides clients through every step of their pool purchase with expertise and humor.
Dave Morris
Service Manager
Dave oversees Islander's service department, ensuring prompt, honest repairs. He troubleshoots complex issues and prioritizes customer satisfaction, often following up personally to confirm successful resolutions.
Vince
Service Technician
Vince is a skilled technician known for quick diagnostics and clear explanations. He handles repairs with professionalism, offering practical advice to prevent future issues and maintain system efficiency.
Nick Deck
Pool Expert
Nick provides in-depth product knowledge and troubleshooting assistance. He educates customers on pool chemistry and maintenance, fostering confidence in managing their pools independently.
Herb A.
Service Manager
Herb coordinates installations and repairs with attention to detail. He ensures projects meet quality standards while addressing client concerns promptly and transparently.
Questions
What services does Islander Pools and Spas offer?
We provide pool and spa installation, maintenance, repair services, hot tub sales, outdoor furniture, saunas, and pool chemicals.
Do you offer financing options for pool purchases?
Yes, we offer financing plans to make backyard transformations affordable for our customers.
Are your technicians certified and insured?
All our technicians are certified professionals with extensive training in pool and spa maintenance and repair.
What areas do you serve?
We serve Colonie, Ballston, Albany, Saratoga Springs, and surrounding areas in New York.
Do you provide emergency pool repair services?
Yes, we offer emergency repair services for urgent pool or spa issues.
Can I test my pool water at your store?
Yes, we offer free water testing and provide tailored chemical recommendations for optimal pool care.
Videos
Reviews (7)
Frank Barbera
Jan 14, 2022
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I had a service emergency, frozen pipes to the motor, and the Islander service technician came right out on a frigid Saturday to assess and repair. The tech then came back first thing Monday to finish. The quick response by Islander, particularly Vince, turned a potential loss into a routine matter.
Patrice Dickerson
Jan 01, 2022
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If you need a spa and want it to be an informative and fun experience, see Kenny. He listens to your needs and informs you, rather than trying to sell you something. What a great positive person to represent Islander!
Michele Patentreger
Sep 08, 2021
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I wanted to share that I really have enjoyed every sales and service experience Ive had with Islander Pools. I have a hot tub, that came with my house purchase, bought at Islander Pools. Recently, my hot tub control panel stopped working. I called and spoke with Dave in the service department. He immediately knew what the problem was based on my description. He initially quoted a charge of $1200 for the 2 parts needed. Of course, I nearly fell off my chair and was crying when I gave my credit card info (not reallyyou cant take it with you!). I was pleasantly surprised when my bill was
Marylyn R.
Aug 29, 2021
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I thought I had to replace my pool Dave sent over a gentlemen named Jason to review some rust I had on my pool These guys are the best to deal with told me I had to make some repairs on opening the pool next year. But didnt need a new pool. Honesty today is a dying virtue these guys are the best. I recommend them to the highest. Thank guys see you in the spring. Stay safe
Sharon Wheeler
Aug 22, 2021
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I bought my hot tub from Islander 10 years ago and unfortunately have had to use the service department on many occasions i.e., pumps, motherboards etc. I just wanted to give a shout out to Herb who has been a constant in the department and very helpful and accommodating even when I had an insurance claim. All of the service techs have been very professional and thorough and patiently explain the issue.
I called for a pump issue which I have had it recently replaced; they were out within a few days and Taylor did the service- thankfully it was only a fuse and I was not charged. As a long term customer
I called for a pump issue which I have had it recently replaced; they were out within a few days and Taylor did the service- thankfully it was only a fuse and I was not charged. As a long term customer
Brian Schneider
Aug 20, 2021
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Follow up to the salt pool system installation: a tech replaced the unit. It now works. Islander NEVER called or followed up in any way as the response to my first review stated. I have used Islander for all my pool needs for over 15 years. New pool pump, winter safety cover, new liner, new filter, all my chemicals and pool needs. When they installed the salt system, they couldnt get it right. It never produced chlorine. I had to make multiple visits weekly for testing, always having to buy chemicals and run the pump 24 hours a day. Turns out, they had the salt level too low because they had
Richard Freiman
Aug 18, 2021
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Can't thank the Islander Pools & Spas team enough! We have been doing business with Islander since Andrew first sold us a hot tub and then outdoor furniture for our screened porch back in the early 1990's. Then we replaced the hot tub and added an in-ground pool after we moved to a different house. (We still have the furniture-thank you Lloyd Flanders!) We recently had trouble with our pool heater and our oil & gas company who had been repairing it because of our all-inclusive service contract couldn't fix it. We called Islander to ask advice and Dave came to our rescue. It took a bit to figure
