Business Details
11 Years
experience
Emergency
services
Trusted IT Partner for Managed Services & Cybersecurity
Eagle Point Technology Solutions has been a leader in the IT services industry for over a decade, dedicated to empowering businesses through technology. Our mission is to deliver reliable and innovative IT solutions that enhance productivity and security. We pride ourselves on our core values: Customer Satisfaction, Integrity, Innovation, and Teamwork. Our team consists of experienced professionals, including our CEO, who brings over 25 years of industry experience; our CTO, an expert in IT infrastructure; and our Service Manager, who ensures timely support for our clients. Together, we strive to be the go-to managed service provider in Western Pennsylvania and Eastern Ohio.Our senior management team has nearly 50 years of combined experience working in Information Technology and Business Systems, supporting organizations from 5 to 8,000 users. We have held positions ranging from Desk Support Specialist to Director-level roles at multi-billion-dollar organizations. Our expertise lies in aligning IT with business objectives to reduce costs and improve processes across sectors like manufacturing, engineering, and finance. We specialize in serving small to mid-sized organizations with managed services, infrastructure solutions, and software development tailored to their needs.
Services
Managed IT Services
Server Management
Security Solutions
vCIO Services
Network Management
Helpdesk Support
Disaster Recovery
Vulnerability Management
Compliance Services
Details
- Year established: 2015
Highlights and features
- We have over 10 years of experience delivering IT solutions to businesses in Western Pennsylvania and Eastern Ohio.
- Our team includes professionals with 25+ years of combined industry experience in IT infrastructure and business systems.
- We provide 24/7 threat monitoring and rapid response to protect your business from cyber threats.
- Our local focus ensures quick response times and tailored solutions for small to mid-sized organizations.
- We offer cost-effective managed services that eliminate the need for in-house IT departments.
Services
Managed IT Services
Our managed IT services provide proactive monitoring, maintenance, and support for your technology infrastructure. We handle day-to-day IT operations to minimize downtime and maximize productivity. Our solutions include helpdesk support, server management, and network optimization tailored to your business needs.
Security Solutions
We protect your business from cyber threats with advanced security solutions including 24/7 threat monitoring, vulnerability management, and compliance services. Our team implements firewalls, antivirus software, and intrusion detection systems to safeguard your data and systems against evolving digital risks.
vCIO Services
Our virtual CIO services provide strategic IT planning and leadership to align technology with business goals. We offer cost-effective C-level guidance for small to mid-sized businesses, including resource optimization, cybersecurity planning, and technology roadmap development to drive growth and efficiency.
Server Management
We offer comprehensive server management including proactive monitoring, security updates, and maintenance to ensure optimal performance. Our services cover both physical and virtual servers, with automated backups and disaster recovery solutions to protect critical business data and minimize downtime.
Network Management
Our network management services ensure seamless connectivity and optimal performance through 24/7 monitoring, security enhancements, and infrastructure optimization. We implement robust network solutions that scale with your business needs while maintaining enterprise-grade security and reliability.
People
CEO
Chief Executive Officer
With over 25 years of IT industry experience, our CEO leads strategic decision-making and client relations. He brings extensive expertise in aligning technology with business objectives to drive organizational growth and efficiency.
CTO
Chief Technology Officer
As our technology expert, the CTO oversees infrastructure development and innovation. With deep knowledge of IT systems, he ensures implementation of cutting-edge solutions that enhance security, performance, and business scalability.
Service Manager
IT Service Manager
The Service Manager coordinates technical operations and client support. With a focus on timely service delivery, he ensures all IT solutions meet quality standards and client expectations for reliability and performance.
Questions
What IT services do you offer?
We provide managed IT services, cybersecurity solutions, vCIO services, server management, network management, and 24/7 helpdesk support tailored to small and mid-sized businesses.
Which areas do you serve?
We primarily serve businesses in Western Pennsylvania and Eastern Ohio, including Allegheny, Beaver, Butler, and Mahoning counties.
How do you handle cybersecurity threats?
We offer 24/7 threat monitoring, vulnerability management, and compliance services to protect against cyber threats with rapid incident response capabilities.
Can you help reduce IT costs?
Yes, our managed services eliminate the need for in-house IT departments while providing enterprise-grade solutions at predictable pricing.
Do you offer after-hours support?
Our services include 24/7 monitoring and emergency response to ensure continuous protection and minimal downtime for your business operations.
Reviews (1)
Karlynn Thomas
Jan 15, 2022
Report
Positive:Professionalism,Quality,Responsiveness,Value
I have nothing but great things to say about Wayne, John and crew. They will ensure satisfaction from the time of shipping to throughout support with the devices they support. I can't thank them enough for assisting me during a time of unseen crisis for stepping up to the plate. They exemplify the tenets of customer service.
I have nothing but great things to say about Wayne, John and crew. They will ensure satisfaction from the time of shipping to throughout support with the devices they support. I can't thank them enough for assisting me during a time of unseen crisis for stepping up to the plate. They exemplify the tenets of customer service.
