Business Details
16 Years
experience
Emergency
services
Your Trusted Senior Care Provider in Palm Desert, CA
Innovative Senior Care has been a trusted provider of senior care services in Palm Desert, CA since 2010. Our founders bring over 15 years of industry experience to our mission of connecting clients with qualified, compassionate domestic workers who provide personalized care in home environments. We specialize in 24/7 assistance, Alzheimer's and dementia care, veteran services, and post-surgical support while maintaining strict adherence to quality standards. Our team focuses on creating consistent care experiences through repeat caregivers who understand each client's unique needs.We serve Palm Desert, Cathedral City, Rancho Mirage, Palm Springs, and surrounding areas with services ranging from companionship to specialized medical condition management. Our approach emphasizes maintaining client independence while ensuring safety and comfort in familiar surroundings. We accept multiple payment methods and work with VA benefits to make quality care accessible. With hundreds of five-star reviews, we've established ourselves as Coachella Valley's most knowledgeable senior care staffing agency.
Services
24 Hour Care
Alzheimer's Care
Dementia Care
Veteran Services
Post-Surgical Care
Personal Hygiene Assistance
Medication Reminders
Transportation Services
Meal Preparation
Companionship Care
Details
- Year established: 2010
Highlights and features
- We offer over 15 years of experience in senior care with licensed, insured caregivers
- Our caregivers provide consistent service through repeat visits from the same staff
- We specialize in Alzheimer's and dementia care with trained professionals
- Our services adapt to changing needs from 4-hour visits to 24/7 live-in care
- We coordinate with VA benefits and maintain transparent pricing with no hidden fees
What people say
Excellent caregivers
Always reliable
Attentive care
Become part of family
Professional staff
Services
Senior Well-being Care
Our Senior Well-being Care services enable elderly individuals to maintain independence while receiving essential support in their own homes. Caregivers assist with daily living activities including bathing, dressing, meal preparation, and medication management. This service emphasizes maintaining clients' autonomy while ensuring safety through personalized care plans tailored to individual needs and preferences.
Dementia Care
Specialized dementia care programs focus on creating structured routines and safe environments for cognitive support. Our trained caregivers implement memory stimulation techniques, manage behavioral symptoms, and provide secure supervision while maintaining clients' dignity and quality of life in familiar home settings.
24 Hour Care
Round-the-clock care services offer continuous support for clients requiring constant supervision. Our caregivers provide overnight assistance, emergency response, and comprehensive daily support while maintaining professional boundaries and ensuring client comfort through consistent caregiver assignments.
Veteran Services
Veteran-focused care programs include benefits consultation and specialized assistance tailored to military service-related needs. Our team coordinates with VA programs to maximize available benefits while providing compassionate care that addresses unique challenges faced by aging veterans in home environments.
Post-Surgical Care
Post-operative care services facilitate home recovery through skilled assistance with mobility, wound care maintenance, and medication management. Our caregivers coordinate with medical professionals to implement recovery plans while providing transportation to follow-up appointments and ensuring proper healing environments in clients' homes.
Questions
What senior care services do you offer?
We provide 24/7 non-medical care including Alzheimer's support, dementia care, personal hygiene assistance, medication reminders, transportation, and post-surgical recovery services in home environments.
Are your caregivers licensed and insured?
Yes, all our caregivers are fully licensed, insured, and undergo extensive training in dementia care, CPR, and infection control protocols.
Do you offer emergency care services?
We provide same-day care availability and 24/7 emergency response services across the Coachella Valley region.
How do you match caregivers with clients?
We use a personalized matching system that considers client needs, cultural preferences, and caregiver expertise to ensure optimal compatibility.
Can you help with VA benefits coordination?
Yes, we offer Veteran Aid & Attendance Consultation to help maximize available benefits and coordinate care with VA requirements.
Videos
Reviews (6)
Larry Patrick
Oct 19, 2021
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I have not used their services yet, but I am impressed with the amount of great information on the website. I am a personal trainer with primarily a senior client base. Eventually, their needs ecpand to include the assistance of senior care. I plan to refer clients to Jacqueline Hawk andHeaven Heights.
Kristy Wright
Feb 14, 2021
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Heaven heights deserves 5 stars . Being a caregiver for over 5 years with Jacqueline hawk has been a great experience. Shes a very hard worker always going out of her way for us caregivers . Heaven heights has the best caregivers . All us caregivers are always protecting our self with masks and safety Precautions. Safety is our #1 priority.
Maureen Volrich
Feb 13, 2021
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I am a caregiver at Heaven Heights Senior Care. I have been working with Jacqueline Hawk and her professional staff for almost 10 years. I am bonded, licensed and insured. My clients needs always come first. I have met and cared for some amazing people and their kind and compassionate families.
Maijoy Wooten
Feb 10, 2021
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PLEASE READ BEFORE WORKING/ SEEKING ASSISTANCE FROM HEAVEN HEIGHTS
If you are looking for caregivers that ARENT properly qualified that ARE NOT properly trained and do not have license or any kind of qualifications this is the facility to go to. Ive been working for Heaven Heights for close to nine months and the issues that Ive had with Jacqueline is that she sends caregivers to cases of clients without properly informing the staff of what theyre walking their selves into. Im at a very experienced caregiver and I was put on a case where I was told my client will only need light night
If you are looking for caregivers that ARENT properly qualified that ARE NOT properly trained and do not have license or any kind of qualifications this is the facility to go to. Ive been working for Heaven Heights for close to nine months and the issues that Ive had with Jacqueline is that she sends caregivers to cases of clients without properly informing the staff of what theyre walking their selves into. Im at a very experienced caregiver and I was put on a case where I was told my client will only need light night
Barbara Tenzer
Jan 13, 2021
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My Mom is 90 and doing great. All of a sudden she fell and broker her wrist. Because of that, we needed a care person to come in during the day and at night. By referral we found Heaven Heights. This company is absolutely amazing. The owner came out, interviewed my Mom, and sent over wonderful ladies to take care of my Mom. If you are looking for a Senior Care service I totally recommend this company. Five stars is not enough. They deserve 10 stars.
Karen
Aug 12, 2020
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I have been a caregiver (along with raising my amazing children) for almost twenty years. It is a passion of mine to help people to live their life with dignity. It is more than a job, it is an honor to be of service. I joined Heaven Heights because of their professionalism and their commitment to providing superior services. I highly recommend them for you and your loved ones for all your caregiving needs.
