Business Details
33 Years
experience
Your Trusted Source for Incontinence & Medical Supplies
Founded in 1993, Tri-Medical Rehab Supply has built a reputation as a trusted provider of incontinence and medical supplies. Our mission centers on delivering patient-centric care through personalized service and comprehensive product selection. We specialize in supplying high-quality incontinence products tailored to individual medical needs, working directly with physicians to ensure accurate prescriptions and timely delivery. With over 30 years of experience, our operations span Pennsylvania, Ohio, Maryland, and Indiana, supported by a dedicated team focused on maintaining compliance with evolving industry standards.Our code of ethics emphasizes patient dignity, privacy, and transparency while fostering continuous professional development. We prioritize hassle-free shipping through trusted carriers and implement a sample-first approach to guarantee proper product fit before full orders. Customer testimonials highlight our staff's professionalism, reliability in addressing unique patient requirements, and commitment to resolving issues proactively. This combination of expertise, ethical practice, and personalized attention establishes us as a preferred partner in home medical equipment supply.
Services
Incontinence Products
Medical Supplies
Home Delivery
Sample Programs
Insurance Verification
Details
- Year established: 1993
Highlights and features
- We offer 30+ years' experience in home medical equipment supply
- Our sample-first program prevents improper fit issues
- We maintain active relationships with 10+ Medicaid HMO networks
- Same-day shipping available through UPS and regional carriers
- We follow strict HIPAA-compliant privacy protocols for patient information
What people say
Polite and positive
Quality service
Helpful when needed
Exceptional products
Great about changing shipments
Services
Incontinence Products
We offer a comprehensive selection of adult incontinence briefs, pull-ups, and accessories from leading manufacturers. Our product specialists help patients find optimal solutions through sample testing before full orders. Medical necessity documentation ensures proper insurance coverage.
Medical Supplies
Our inventory includes essential medical supplies beyond incontinence products, supporting various home healthcare needs. We coordinate directly with physicians to verify prescriptions and maintain compliance with insurance requirements. Secure shipping protects patient privacy.
Home Delivery
We provide scheduled deliveries using UPS and regional carriers based on insurance regulations. Pennsylvania Medicaid recipients receive monthly shipments with quantity limits, while Ohio Medicaid requires advance order confirmation for each delivery cycle.
Sample Programs
Our sample-first approach allows patients to test products before full orders. This prevents improper fit issues and reduces return rates. Sample replacements are available when initial selections don't meet patient needs.
Insurance Verification
We verify Medicaid and HMO eligibility before each delivery. Our specialists confirm participation with major Pennsylvania and Ohio Medicaid plans. We assist patients in determining coverage details prior to initiating service.
Questions
How do I verify Medicaid coverage?
Contact our team at 1-800-541-0734 with your health plan details. We'll confirm eligibility and help navigate specific plan requirements before starting service.
What delivery options are available?
We use UPS and regional carriers based on your location. Delivery frequency follows your insurance plan's regulations, typically monthly for Medicaid recipients.
Can I return unused products?
Unused, unopened products may be returned within 30 days if defective or shipped incorrectly. Sample-confirmed orders cannot be returned once delivered.
How do I request different product sizes?
New sizes require physician approval before shipping. We'll coordinate with your medical provider to update prescriptions and schedule adjustments during next delivery cycles.
What areas do you serve?
We provide services throughout Pennsylvania, Ohio, Maryland, and Indiana from our New Castle, PA distribution center.
What insurance plans do you accept?
We participate with Pennsylvania Medicaid, Ohio Medicaid, and multiple HMO networks including Highmark Wholecare, UPMC For You, and Molina Health Plan.
